Reino Unido
Opinião sobre Party Pieces
Ordered party cups for an 80th birthday party on 13th August. Was told 3-5 working days for delivery. Tried to track order with Post Office and it kept showing 'We are expecting your order'. Party has come and gone , thank goodness for Amazon next day delivery. Do not use this company
Opinião sobre 4ourhouse.co.uk
I placed an order on 26th Sept. Confirmation email said parcel dispatched with DPD on 27th Sept Despite emailing twice to locate my order nothing has arrived and no response from company. They have stolen my money and they will not respond so I can't get them to return it. Do NOT use this company.
Resposta da 4ourhouse.co.uk
Dear Joan,
Thank you for your review.
We are sorry to hear of the issues experienced.
At 4ourhouse we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.
Your comments have been passed to the relevant department and is something we are to investigate internally.
As advised, this appears to have been lost in transit to which a full refund is due to be processed to your account.
Please accept our apologies for the inconvenience caused.
Kind regards,
4ourhouse Customer Service
Opinião sobre PAVERS
The sandals I received were obviously not a new pair. One had been tried on and the insole was discoloured.
Resposta da PAVERS
I'm deeply sorry to learn that your shoes turned out to be faulty. This is certainly disappointing, and I understand how frustrating it must be.
To resolve this issue, please return the shoes using the returns label that was included with your order. If you no longer have the label, you can easily download one from the Evri website at evri.com/return-a-parcel. Simply select Pavers from the list of retailers and follow the on-screen instructions.
Once you've dropped off the package, kindly provide us with the tracking number. We'll do our utmost to arrange a replacement for you if the item is still available. If not, rest assured that a full refund will be issued promptly.
I apologise for any inconvenience this may have caused you and appreciate your understanding as we work to make things right.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Warm Regards, Annmarie
Opinião sobre The Cotswold Company
The service before and after purchase was outstanding. You were let down by your deluvery personnel who were unhelpful to say the least.
Resposta da The Cotswold Company
Dear Joan Bradley,
Thank you for taking the time to leave a review of your experience with The Cotswold Company and I am sorry to hear that the service you received from the 3rd party courier company were unhelpful.
Please be rest assured this has been sent to the Logistics Team and they will be in contact shortly to discuss this further.
Thank you for bringing this to our attention.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Opinião sobre Yodel by InPost
Very pleasant delivery driver and spot on time wise.
Opinião sobre Aviva
Very simple to use website and obtain quote. Very happy with annual price.
Opinião sobre Vintage Cash Cow
Gerry was very amenable! Although the offer was lower than I hoped the conversation on the phone brightened my day!
Resposta da Vintage Cash Cow
Thank you for your kind words!
It is lovely to hear that you had a nice time speaking to our appraiser Gerry, I will be sure to pass on your feedback.
We look forward to working with you again soon.
All the best,
Natasha from the Vintage Cash Cow team 💜
Opinião sobre chesca
My dress was very well packaged and delivered very quickly .
Opinião sobre Must Have Ideas
Bags were great and arrived quickly. However there were too many small bags (green) which are of little use. There should be more of the medium (blue bags) which are of more use.
Opinião sobre Octopus Energy
Notification received of end of fixed rate period and new offers indicated. Although I’m not happy about the additional monthly payment it’s been dealt with in a fair and professional manner. All communication with Octopus has been excellent during our time with them
