Fernanda Rosso Figueira

Thank you for your feedback.

We truly do care about our patients' needs; our focus is on supporting patients to take control of your lives and health, listening to your stories, and finding the best possible way we can help.

I am so happy to hear that you've had such a positive experience during your consultation! Releaf doctors are not restricted to short consultation times unlike other clinics, we allow our patients to have 30 minute consultations with one of our 50+ specialists, making sure that your story is heard.

We place the patient experience at the heart of all we do and we have invested heavily in employing only the highest-trained specialists like Dr. Maria Knöbel to consult patients.

Between our specialists, they bear a wide breadth of knowledge to share with our patients about the life-changing benefits of CBPMs - it's great that you've been able to benefit from this knowledge.

Thank you for choosing Releaf!

Thank you for the positive feedback! It means a lot to us.

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Thank you for sharing your feedback on your positive experience, we really appreciate it!

Hi Fernanda,

So great to hear, thank you! 

We’re super happy you are loving our services!

Happy shopping!

Dear customer,

Thank you for leaving your review regarding your experience with Kiwi.com.

I have contacted you on a private email interaction to find the best possible alternative solution regarding the current booking circumstances.

If you wish to change an active and unaffected flight reservation, it would be free of charge or with some cost depending on the type of ticket fare coverage that you decide to purchase when you are initially booking your itinerary with us.

Have in mind that before proceeding with the payment, we ask all of our customers to verify and double-check the convenience of all searched and selected flight connections, like in this case the connection timing on your layover, which you browsed and followed several confirmation steps.

With a flight non-canceled and unaffected by the airline, if you voluntarily cancel the reservation with the most economic fare of all, the refund conditions are not favorable especially with on low cost airline itineraries, as their refund options are limited when flights are unaffected.

Yours sincerely,
Customer Relations Team
Kiwi.com