Returns…
It wold be grate when u order your tyers that thay came from the same country that u ar in.as like myself i orderd the wrong size for 2 tyers by my mistake and it cost me £60 to retern them. as the tyers was sent from euro not in the uk .but delivery is qwite fast .returns verry slow.2 weeks later i get half my money back.i know it was my falt ordering wrong size.but verry costly .i own 2 bmw's.that munch tyers.sorry wont use tyerleader again as reterning is a costly nightmear.so many emails
Resposta da Tyreleader.co.uk
We’re sorry to read about the difficulties you had with your return, and we understand how frustrating this can be—especially when the wrong size was ordered by mistake and the return ends up being expensive and slow.
A few clarifications that may help:
- **Our tyres can be shipped from different warehouses (including within Europe)** depending on stock availability, which can impact return logistics.
- **Return fees can be higher** because they typically include the initial shipment, the return transport, and handling/storage costs, which explains why it can feel disproportionately expensive.
- **Refund timing** can vary once the goods arrive back at the depot, and we’d like to verify what happened in your case (especially if you’ve only received part of the amount).
So we can review your file and the return/refund breakdown, could you please **open a ticket via your secure customer account/contact form** (or share your existing ticket/reference number if you already have one)? Once we have that, we’ll make sure your request is **checked and handled as a priority** by our customer support team.