Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

If I could give 0 stars I would. Paid over £800 for PRINCE2 course including exams. Despite requesting the exams as instructed I never received them. When trying to discuss the issue or request a refu... Ver mais

Classificada 1 em 5 estrelas

We bought 4 Prince2 courses for our team. Having completed the learning part of the courses, the team applied for their exam vouchers via 1training. 1Training consistently fail to issue the vouchers... Ver mais

Classificada 5 em 5 estrelas

I wanted to take a moment to personally thank you for the outstanding customer service you provided. Your professionalism, patience, and attention to detail made my experience smooth and stress-fr... Ver mais

Classificada 5 em 5 estrelas

I completed my online Master in Tefl some years back. It has really been fantastic in propelling my career as I travelled across different countries. Also helped to open opportunities to build on and... Ver mais

Informações sobre a empresa

  1. Educação e formação

Escrito pela empresa

1Training offers the best of internationally recognised qualification to students in the UK and around the world. As a pioneer in online education in the United Kingdom, we are make superior learning methods available for students with flexibility, convenience and easy payment. Our students acquire the highest skills and expertise through a range of comprehensive courses that cover multiple fields and industries from Human Resource, Administration, Information Technology, Project Management, Accounting & Finance to Beauty Therapy, Yoga, Animal Care Business, Small Business and Life Skills. Our certifications are accredited and internationally recognised, and if students need to fast track their careers, we have the best courses to benefit you. We make studying affordable at 1Training and pride ourselves on providing our students with a high-quality education that will take you to great heights.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

ITIL Foundation course and exam

I purchased the ITIL Foundation course and exam from 1Training several months ago and have yet to receive the exam docket necessary to sit for the exam. Despite multiple attempts to contact 1Training, they have not resolved the issue, and the course has now expired. Given that 1Training promotes itself as a reputable training provider, their failure to fulfill their obligations is misleading and has caused significant distress. I have already contacted ASA and People Cert with a formal complaint.

21 de outubro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear Paulina,

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how important it is to receive your exam voucher promptly, and we apologise for the delay. This certainly isn’t the experience we aim to provide, and we want to resolve this for you as quickly as possible.

Please reach out to us directly at info@1training.org so we can look into your specific case, and our team will prioritise resolving your issue.

Once again, we apologise for the inconvenience caused and appreciate your patience and understanding as we work to address your concerns.

Kind regards,
1Training - Student Support Team.

Classificada 1 em 5 estrelas

They do not issue exam vouchers

They do not respond to emails, complaints. Can’t get them on the phone.

The purpose of most if not all of the training they offer is to get certified/ qualified.

If you want a qualification or certification, be best to avoid this company as they do not issue exam vouchers. I have been waiting for 8 months. I am escalating my complaint through PeopleCert/ Axelos and hope that they lose their license to continue selling their courses.

20 de outubro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear James,

Thank you for updating your review, and we sincerely apologise for the delay in issuing your voucher. We understand how frustrating this may have been, and we appreciate your patience throughout the process.

We are pleased to inform you that we have now issued your exam voucher. You should have received it in your email. If you have not yet seen the voucher, please contact us immediately at info@1training.org so we can ensure this matter is resolved without further delay.

Kind regards,
1Training - Student Support Team.

Classificada 1 em 5 estrelas

Avoid. Don’t be fooled

I was initially mis sold a course. The training company should have known that they could not provide 12 months to complete the course when it was expiring in 6. They did upgrade my course due to their error. However…

I have now been waiting 8 months for my exam, yes 8 months.

I have sent numerous emails, half of which do not get responded, they’ve breached GDPR in handling my personal information.

Please don’t be fooled with the number of good and positive reviews they have. They offer free courses if you leave them a good review.

Edit: I have made a formal complaint with PeopleCert and logged a case with the content integrity team on Trustpilot

17 de outubro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear James,

Thank you for updating your review, and we sincerely apologise for the delay in issuing your voucher. We understand how frustrating this may have been, and we appreciate your patience throughout the process.

We are pleased to inform you that we have now issued your exam voucher. You should have received it in your email. If you have not yet seen the voucher, please contact us immediately at info@1training.org so we can ensure this matter is resolved without further delay.

Kind regards,
1Training - Student Support Team.

Classificada 1 em 5 estrelas

Don’t be fooled. Avoid!!

I was initially mis sold a course. The training company should have known that they could not provide 12 months to complete the course when it was expiring in 6. They did upgrade my course due to their error. However…

I have now been waiting 8 months for my exam, yes 8 months.

I have sent numerous emails, half of which do not get responded, they’ve breached GDPR in handling my personal information.

Please don’t be fooled with the number of good and positive reviews they have. They offer free courses if you leave them a good review (Trustpilot, if you need evidence of this please get in touch)

17 de outubro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear James,

Thank you for updating your review, and we sincerely apologise for the delay in issuing your voucher. We understand how frustrating this may have been, and we appreciate your patience throughout the process.

We are pleased to inform you that we have now issued your exam voucher. You should have received it in your email. If you have not yet seen the voucher, please contact us immediately at info@1training.org so we can ensure this matter is resolved without further delay.

Kind regards,
1Training - Student Support Team.

Classificada 5 em 5 estrelas

Superlative delivery and content: highly recommend

The entire process was fast and efficient and incredibly edifying.

I work in special needs/the education sector and have done for 10 years; so statutory online training is something I have done a lot of.

The SEND Diploma 1Training offers gave an absolutely brilliant over-view of all current social policy, social policy administration and the most exciting part for me - was the in-depth legal information that has provided a bedrock to my work in SEND as both a Senco and a Deputy Senco where policy legalities are a pre-requisite. It goes right back to the Warnock Report in 1979 which was the catalyst for the special needs policy we have today. It also clarifies the nuances within funding and the respective areas that educators need to know to do their job effectively.

I have referred to the knowledge learned during the course on innumerable occasions and this really is second to none, exceeding all expectations at the time. As someone who has a BSc from a university degree taken back in the days when university delivery was superlative - my expectations were high.

It was relatively easy to access the information and to submit the exam at the end; a mark came back very quickly and I am very happy that I found 1Training who I did review at the time online - because it really was a wholesome experience when the company - I believe - was fairly new to the field.

I am looking forward to returning to them for more CPD and ongoing learning due to both the process and the content of the training delivered.

Highly recommend.

26 de outubro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Please everyone who hasn’t received…

I have now recieved my exam vouchers

16 de outubro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear Samuuel,
TWe sincerely apologise for the delay in issuing your voucher and any inconvenience this may have caused. Your patience is greatly appreciated, and we are grateful for your understanding during this time.

Thank you for your valuable feedback. It helps us improve, and we're always here to assist you with any further questions or support you may need

Kind regards,
1Training - Student Support Team.

Classificada 5 em 5 estrelas

Best online courses

Website is easy to navigate. The courses are packaged in easy to understand lessons which prepares you well for the final test. I did a diploma in Admin and I found their course material and support quite helpful.

16 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service and great prices!

Very simple and efficient getting set up and running to complete my PMP agile practitioner course. Really competitive prices compared to the marker and customer care was brilliant, always quick to respond to queries. I would highly recommend!

14 de outubro de 2024
Opinião espontânea

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