Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

If I could give 0 stars I would. Paid over £800 for PRINCE2 course including exams. Despite requesting the exams as instructed I never received them. When trying to discuss the issue or request a refu... Ver mais

Classificada 1 em 5 estrelas

We bought 4 Prince2 courses for our team. Having completed the learning part of the courses, the team applied for their exam vouchers via 1training. 1Training consistently fail to issue the vouchers... Ver mais

Classificada 5 em 5 estrelas

I wanted to take a moment to personally thank you for the outstanding customer service you provided. Your professionalism, patience, and attention to detail made my experience smooth and stress-fr... Ver mais

Classificada 5 em 5 estrelas

I completed my online Master in Tefl some years back. It has really been fantastic in propelling my career as I travelled across different countries. Also helped to open opportunities to build on and... Ver mais

Informações sobre a empresa

  1. Educação e formação

Escrito pela empresa

1Training offers the best of internationally recognised qualification to students in the UK and around the world. As a pioneer in online education in the United Kingdom, we are make superior learning methods available for students with flexibility, convenience and easy payment. Our students acquire the highest skills and expertise through a range of comprehensive courses that cover multiple fields and industries from Human Resource, Administration, Information Technology, Project Management, Accounting & Finance to Beauty Therapy, Yoga, Animal Care Business, Small Business and Life Skills. Our certifications are accredited and internationally recognised, and if students need to fast track their careers, we have the best courses to benefit you. We make studying affordable at 1Training and pride ourselves on providing our students with a high-quality education that will take you to great heights.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

1Training courses

There courses are easy to access and follow along. The course fees are very reasonable too. They are also quick to help with queries too. So far I have done at least two courses with them and thanks to how easy they were to follow along, I passed with flying colours.

4 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Study at home.

I found being able to study at home is ideal when juggling work and home life.
Courses are a reasonable price and help is at hand if required and study materials are easy to follow.
Great to improve your qualifications.

3 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid!!!! Total waste of time and money

Avoid!!!! Total waste of time and money

Purchased Prince2 Agile foundation course back in July 2024, Been waiting my exam voucher for over a month now.

Just like the others, I tried to contact their support team and asks for some timescale & resolution to this delay. No response as usual

I have now contacted my bank and issued a charge back request.

Absolutely appalling service

3 de outubro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear Franco,

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand how frustrating it must be to wait for your Prince2 Agile Foundation exam voucher, and we're truly sorry for the delay and lack of communication.

This is not the experience we aim to provide, and we are investigating the situation to prevent it from happening again. Please rest assured, we are working to resolve the issue as quickly as possible.

To assist you further, we would appreciate it if you could reach out to us directly at info@1training.org with your order details. We want to ensure that your exam voucher is issued promptly and that any outstanding concerns are addressed.

We value your feedback and apologize again for the inconvenience caused.

1Training- Support Team

Classificada 5 em 5 estrelas

Excellent courses

1Training has a great range of courses available, many if them free of charge. They are laid out well and the content is explained in detail. While I was initially suspicious of whether the website was legit or not, I can confidently say I'm very happy I decided to sign up for their courses.

10 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great HR course

This is a great course for anyone who would like to develop professionally in HR and upgrade their skills, so much knowledge, best practices and tips, highly recommended, thank you!

1 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Very good and excellent

like innovative ideas and creativity. But actually I don't like with no innovation and un talented.
The company must make research feasibility study and customer promotion.
They can improve with marketing research and to hiring well experienced Team.

16 de agosto de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear Siciid,

Thank you for your feedback! We appreciate your kind words about our innovative ideas and creativity. We're sorry to hear that you feel there is a lack of innovation and talent in some areas.

Your suggestions regarding conducting feasibility studies and enhancing customer promotion are invaluable, and we will certainly take them into consideration. We are committed to improving our marketing research and hiring well-experienced team members to better serve our customers.

We hope to exceed your expectations in the future and appreciate your input as we strive for continuous improvement

Kind regards,
1Training - Student Support Team.

Classificada 2 em 5 estrelas

A lot of information was not shared…

A lot of information was not shared during initial phone call when starting the course. I was told I could book my exam when I felt ready, however I couldn’t I had to wait till I had paid last installement. Still waiting to do my exam, nearly 8 months in. Request for your exam voucher as soon as possible. I have paid my last installment and have waited 23 business days and still no voucher. I have sent numerous emails, response it slow or not at all. The booklet that you need to do certain activities you will not get until you have booked your assessment, so basically after you have finished studying. That makes no sense, it would be handy to have the booklet to help with study. DO NOT BUY 6TH edition, the guy is terrible at teaching, the 7th edition is a lot better

30 de setembro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear Liz,

Thank you for your feedback. We’re truly sorry to hear about your experience and the issues you've faced while taking your course. Your concerns are valid, and we appreciate you bringing them to our attention.

We apologize for any miscommunication regarding the exam booking process and the delays you’ve experienced in receiving your exam voucher. We understand how important it is to have all necessary materials available during your studies.

To resolve the issue regarding your exam voucher, please reach out to us directly at info@1training.org with your order details. We are committed to addressing your concerns and ensuring you receive the support you need.

We appreciate your feedback about the course materials and instructor, and we will take it into consideration as we strive to improve our offerings.

Thank you for your patience and understanding. We are here to assist you further.

1 Training - Support Team

Classificada 2 em 5 estrelas

Could be better

Customer service needs improvement

30 de setembro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear Learner,

Thank you for your feedback regarding our customer service. We sincerely apologize for not meeting your expectations and appreciate you bringing this to our attention.

We strive to provide excellent support to all our students, and it’s clear we fell short in your case. Your experience is important to us, and we are currently reviewing our processes to identify areas for improvement.

If you have any specific concerns or suggestions, please feel free to reach out to us directly at info@1training.org. We value your input and are committed to enhancing our service.

Thank you for your understanding, and we hope to regain your trust in the future.

1 Training - Support Team.

Classificada 1 em 5 estrelas

I think I'll share the same experience…

I think I'll share the same experience as many others.I paid the course £500 and finished it about two months ago but until today only two emails I received from them with the eternal apologies that they are busy and I'll get that voucher. I told them very clearly that I don't want any more vouchers just to give me my money back or at least half of it.they are not trustworthy and honestly those positive reviews are fake . this is .... I lost a sum of money that I could have done something else with...honestly you have no shame and you lie to your customers.

28 de setembro de 2024
Opinião espontânea
logótipo da 1Training

Resposta da 1Training

Dear Haisan,

We sincerely apologse for the inconvenience you've experienced. We understand your frustration and are actively working to resolve the delay in issuing your exam voucher. Unfortunately, we are unable to provide refunds, as outlined in our terms and conditions. However, we are committed to ensuring that you receive the voucher and the necessary support to complete your certification.

Your feedback is taken seriously, and we will investigate any service gaps that may have contributed to your dissatisfaction. We genuinely value our customers and are here to assist you further to ensure a positive resolution.

Best regards,
1Training - Student Support

Classificada 4 em 5 estrelas

1Trainning - interesting, good value and good investment.

I have found 1Trainning to be very helpful in helping me to gain further experience and also in learning new information and techniques which I have been able to apply to improve myself and my prospects.
I found their courses to be very interesting and enriched and full of examples to further clarify and illustrate the main points, thus giving more than one perspective. I would recommend 1Trainning for further courses. They represent good value and good investment.

7 de outubro de 2023
Opinião espontânea

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