21.co.uk Opiniões 

1428
TrustScore: 2 em 5

2,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Only positive things to say about this casino. Excellent customer service and communication and withdrawals are processed very quickly and updates provided via email. It's a casino I trust and feel sa... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Making a withdrawal takes up to two weeks. Once you request it you get a request for ID verification. Which is ok, except that a different request comes every other day, rather than all in one go (o... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I've been waiting for any response regarding my account and my withdrawal. I've had a withdrawal pending nearly 10 days, account gone into review as soon as Ive done a withdrawal. Much like many other... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

9 weeks and waiting waiting for verification review whilst withdrawal has been confiscated until process is completed. Apparently unable to give any time frame to when this might be completed at all.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de serviços de gaming
  2. Casino
  3. Casa de jogos
  4. Serviço de jogos de azar
  5. Casino online ou agente de apostas

Informação fornecida por diversas fontes externas

21.co.uk is a premium Online Casino and Live Casino TV brand. Get a £10 Free No Deposit Bonus when you join. 21.co.uk is a quality online casino and live casino site. There's a huge selection of the best casino games including live casino classics and modern slots with weekly offers and promotions. 21.co.uk also has an online sportsbook with odds on the biggest sporting events. Players can bet on the Premier League or spin the VIP roulette tables with the best croupiers. All new players can claim a £10 No Deposit Bonus to take to the live casino lobby or play on slots. Our live casino is that good we have our own Live Casino TV show on Channel 5, where you can play the amazing Live Blaze Roulette. T&Cs apply. 18+, www.begambleaware.org


Informações de contacto

Informação importante

2,2

Mau

TrustScore: 2 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(1428)

9 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

It's good lots of choices

It's good lots of choices. Only one bad thing the withdrawal is very slow on other sites it can be done in hours.

3 de abril de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your review.

If you need any assistance in the future then please contact us, we are available 24/7.

Kind Regards
Customer Service

Classificada 4 em 5 estrelas

Played a couple of games on slots"new…

Played a couple of games on slots"new 1s",
Only been a member 4 a few days now...
Had a couple of wins & a couple of loses...
Got my favourite games...withdrawals could be abit quicker "not 2 bad 4 time of verification"..thats why I've given 4*...hope 4 more...Will see...

30 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Great to hear you have enjoyed playing on the site and are happy with our selection of games.

Kind Regards
Customer Services

Classificada 1 em 5 estrelas

The worst betting company I’ve ever…

The worst betting company I’ve ever seen DONT bet with them they rip
You off
Shambles

27 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

I am sorry to hear that you have not had a good experience on the site.

Kind Regards
Customer Services

Classificada 5 em 5 estrelas

Very good selection of games

Very good selection of games, the site is easy to navigate and although I have not used the live support its nice it's there 24/7 incase it's needed.
Had a nice little win and confirmation was received 24hours after the withdrawal was sent through.
All in all a decent online casino with my favourite games, highly recommended.

26 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your review.

We are very pleased that you are happy with our selection of games. We are always looking to increase our choice of games, providing a more varied selection for our players. congratulations on your win, we wish you the best of luck in future games.

Kind Regards,
Customer Services

Classificada 1 em 5 estrelas

I won some money an done a withdrawal…

I won some money an done a withdrawal an received 1 then went an withdrawaled £800 an they closed my account an still not received my money they are scammers an the support team keep saying to me that they can’t help me they are so untrustworthy. If I was you I wouldn’t put your money into this scamming site you would have more chance of wining by putting your money down your local drain !!! SCAMERS !!!

26 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Our Service Team are here to support you 24/7 either via our online chat service or by email so get in touch if you need us.

Kind regards
Customer Service

Classificada 1 em 5 estrelas

what a joke

what a joke
they hold me hours to just give me " welcome 1ST DEPOSIT BONUS " and after depositing i got nothing 0 . i have to wait another hour for live chat so they gonna bring excuses why they dont ACTUALLY HAVE ANY WELCOME / DEPOSIT BONUS so its better to just close this joke and spend money in a propewr ligit casino , there are plenty out there .21 is another scammer casino

25 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your feedback.

I am sorry to hear your experience with us has not been a positive one.

Kind Regards,
Customer Services

Classificada 5 em 5 estrelas

Good website.

23 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your review.

It is great to receive feedback from happy customers enjoying the site.

We hope you continue to enjoy playing on our site and wish you the best of luck in future games.

Kind Regards,
Customer Services

Classificada 1 em 5 estrelas

You placed restrictions on my account…

You placed restrictions on my account without good reason

18 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Our Service Team are available 24/7 either via our online chat service or by email so get in touch if you need us to explain why these were applied to your account.

Kind Regards
Customer Service

Classificada 1 em 5 estrelas

Poor

Poor. I won and wasn't given my money.

16 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Our Service Team are here to support you 24/7 either via our online chat service or by email so get in touch if you need us.

Kind Regards
Customer Services

Classificada 1 em 5 estrelas

21.co.uk not good

Well I thought give 21.co.uk site a go what load of rubbish they give 10 bouns and you win nothing I won't be despoit my money on this site

13 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

I am sorry to hear you were unlucky playing with the free £10 welcome bonus.

If you would like to contact us further please do this at support@21.co.uk

Kind Regards,
Customer Services

Classificada 5 em 5 estrelas

Great online casino

Great online casino, very easy to navigate and a lot of games too.. withdrawal time is good too.

11 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your recent feedback.

Here at 21.co.uk we are extremely proud of how accessible our website is. It’s great to see that you are having a good experience with us.

Kind regards,
Customer Services

Classificada 3 em 5 estrelas

I guess they just don't want my money

Joined and played, won 800. withdraw was fast to Paypal. then a week later won 8000. took photos and videos of my wins to make sure no one play around with me. then suddenly they ask to verify my account. was with live chat few times to confirm my wins. took pictures of conversation. after sending a scan of my documents they asked a photo, so i sent them that. then noticed my account is blocked!. didn't panic, just went on live chat again, sent an email explaining i will have to complain to the gambling committee and social media with my photos and video if i don't get my money today. then was on live chat for one hour, said i am not going off until my money was paid. they try to drag it but in the end my money was paid!. for strange reason my account was still blocked after this and i was getting emails from different agents saying i need to send birth certificate and again same documents which i sent. i think i got lucky getting my money, and was waiting to play more but once they continue to send emails and asking for documents all over again i just decided not to play them anymore. Thank you for the win 21, and i will take my money elsewhere.

10 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for taking the time to give your feedback.

Kind Regards
Customer Services

Classificada 5 em 5 estrelas

Excellent company Quite fast payments A…

Excellent company Quite fast payments A little long wait on web chat but otherwise very satisfied

7 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your feedback.

It’s great to see that you are having a good experience with us.

Kind regards,
Customer Services

Classificada 5 em 5 estrelas

Great casino and slots

Probably the best online casi no and slots ever no messing with payments and extremely good with wins thumbs up from me

3 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your review.

We are happy to see your experience with us has been positive and rewarding.

We hope you continue to enjoy our site and wish you the best of luck in future games.

Kind Regards,
Customer Services

Classificada 5 em 5 estrelas

Excellent service with accurate…outstanding

Excellent service with accurate information standard is very high as I expected

2 de março de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your review.

It is great to receive feedback from happy customers enjoying the site.

We hope you continue to enjoy playing on our site and wish you the best of luck in future games.

Kind Regards,
Customer Services

Classificada 1 em 5 estrelas

IF YOU WIN THEY CLOSE YOUR ACCOUNT

I had a few good runs and managed to withdraw some profits. Then, they closed my account without any warning. Their deposit limits are useless. You set no limits, still you are told you reached your deposit limit. Or, you set deposit limit and then you can deposit above the limit. STAY AWAY!!! Ladbrokes is the best site I have come across so far.

28 de fevereiro de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

I am sorry to hear your experience with us has not been a positive one.

Kind Regards
Customer Services

Classificada 1 em 5 estrelas

DISGRACEFUL!!!!!! AVOID AT ALL COSTS

DISGRACEFUL!!!!!!
I had been playing here for about 2 months, then i got the "Must verify your account" message. I emailed my documents in on the Friday (It can take up to 24Hrs) here we are the following Thusday & im locked out of my account. Their Live Chat is the most useless thing i have ever encountered with no answers, just generic robotic answers. Of course the "Verification" only happened after i tried to withdraw £500, now im locked out of my account & they are with holding my money, i have contacted the UK Gambling Commision & i urge you all to do the same, DO NOT GO NEAR THIS SITE, THEY ARE SCAMMING EVERYONE

24 de fevereiro de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

I am sorry to hear about the delay in your documents being checked.

Our Service Team are here to support you 24/7 either via our online chat service or by email so get in touch if you need us.

Kind Regards
Customer Service

Classificada 1 em 5 estrelas

Firstable they give you deposit limit…

Firstable they give you deposit limit even not asked.. Later they let you deposit as much as you have.. Avoid because all leovegas casino group are scammers and liars.

21 de fevereiro de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for you review.

I am sorry to hear your experience with us has not been a positive one.

Kind regards
Customer Services

Classificada 1 em 5 estrelas

They not fair , rubish bookmaker

On the 19th of February i won over £9000 , I made withdraw £8000 and i left on my betting account about £900
Now i have the problem to log in to my account, looks like its been closed
Also my account was blocked straight away after I won the money

20 de fevereiro de 2021
Opinião espontânea
logótipo da 21.co.uk

Resposta da 21.co.uk

Hello,

Thank you for your feedback.

Our customer service team can assist you with any account queries, we are available 24/7.

Kind Regards
Customer Services

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