21gramsgolf Opiniões 

Resposta da 21gramsgolf

Há 5 dias

Thank you for bringing this to our attention, and we are truly sorry for the frustration and stress this has caused you!

We want to assure you that we would never ignore your request. We checked our records right away and confirmed that our support team did respond to your email regarding your return. However, our email may get filtered into spam or junk folders by email providers.

We deeply apologize that our response didn't reach your primary inbox! There is absolutely no need for legal involved over your $98 order—we fully honor our return policy and want to make sure you get your complete refund straight away.

We have just re-sent our reply directly from a personal manager inbox to ensure it reaches you this time. Please check your inbox (and spam folder), or reply directly to our email so we can complete your return immediately. 🙏

Resposta da 21gramsgolf

Há 4 dias

Thank you for taking the time to leave us a positive review. We're delighted to hear that you had a great experience with our company and that we were able to earn your trust.We value your feedback and look forward to serving you again in the future.

Resposta da 21gramsgolf

Há 6 dias

Thank you so much for your honest and detailed review! 🌟

We are thrilled that you love the top-notch fabric and quality craftsmanship of our 1/4 zip shirts, and we truly appreciate your grace and understanding regarding cross-border customs delivery.

Most importantly, thank you for the spot-on golfing insight regarding the sleeve cuffs! You are 100% right—glove velcro catching on loose cuffs during a round is frustrating, and cuff design is crucial for golf apparel. We have shared your feedback directly with our product design team to refine our sleeve fit for future production runs.

Thank you for helping us make our gear better for players on the course. We look forward to dressing you for your next flawless round!

Resposta da 21gramsgolf

Actualizada há 6 dias

Thank you for sharing your feedback, and we sincerely apologize for the confusion and worry caused by your delivery status!

We want to reassure you right away that your second item was NOT missed or lost! To get your items to you as quickly as possible, your order was sent in two separate packages. The "Delivered" status you saw was triggered when your first package (your sweater) arrived safely.

Your second package—containing your Fairway Patchwork Quarterzip Shirt （instead of a sweater）—is currently in transit and actively on its way to you.

We have just sent a direct email to your inbox containing the separate tracking number and live tracking link for package #2 so you can follow its journey. Please rest assured that your complete order is safe! If you need any assistance, please reply straight to our email and we will be happy to assist you.

Resposta da 21gramsgolf

Há 4 dias

Thank you for taking the time to leave us a positive review. We're delighted to hear that you had a great experience with our company and that we were able to earn your trust. Your satisfaction is our utmost priority, and we're thrilled that our products and service met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you again in the future.

Resposta da 21gramsgolf

10/10/2026

Thank you so much for your positive feedback and for trusting us with your purchase. We're thrilled to hear that you had a great experience with our company and that we were able to meet your expectations. Your satisfaction is our top priority, and we're committed to providing excellent products and service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Resposta da 21gramsgolf

10/10/2026

I'm flattered by your comment, it means a lot. Thank you kindly! We're committed to delivering top-notch products and exceptional customer service.

Resposta da 21gramsgolf

7/10/2026

Dear Bryant Pugmire,

Thank you for sharing your feedback, and we sincerely apologize for the shipping delay and the issue with your order.

After reviewing the photos you provided, it appears that we unfortunately sent the wrong item by mistake. We completely understand your frustration—receiving the wrong product certainly does not reflect the quality and standards we strive to deliver.

Our team is currently working on a resolution for you, and we have sent a follow-up message to your email to help resolve this right away. We look forward to hearing back from you so we can make this right.

Best regards,
Customer Care Team

Resposta da 21gramsgolf

10/10/2026

I'm flattered by your comment, it means a lot. Thank you kindly! We're committed to delivering top-notch products and exceptional customer service.

Resposta da 21gramsgolf

10/10/2026

I'm flattered by your comment, it means a lot. Thank you kindly! We're committed to delivering top-notch products and exceptional customer service.

Resposta da 21gramsgolf

10/10/2026

Thank you for taking the time to leave us a positive review. We're delighted to hear that you had a great experience with our company and that we were able to earn your trust. Your satisfaction is our utmost priority, and we're thrilled that our products and service met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you again in the future.

Resposta da 21gramsgolf

10/10/2026

Thank you for taking the time to leave us a positive review. We're delighted to hear that you had a great experience with our company and that we were able to earn your trust. Your satisfaction is our utmost priority, and we're thrilled that our products and service met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you again in the future.

Resposta da 21gramsgolf

29/09/2026

I'm flattered by your comment, it means a lot. Thank you kindly! We're committed to delivering top-notch products and exceptional customer service.

Resposta da 21gramsgolf

29/09/2026

Thank you so much for your positive feedback and for trusting us with your purchase. We're thrilled to hear that you had a great experience with our company and that we were able to meet your expectations. Your satisfaction is our top priority, and we're committed to providing excellent products and service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Resposta da 21gramsgolf

29/09/2026

Waouh, merci pour cet avis fantastique ! 💖

Nous avons transmis votre gentil commentaire à Jazel, qui est aux anges ! Notre équipe s’efforce chaque jour de vous offrir un service exceptionnel et attentionné.

Nous sommes ravis que votre expérience chez nous vous ait plu. Nous vous souhaitons de nombreuses belles journées sur le green !

Resposta da 21gramsgolf

29/09/2026

Thank you for taking the time to leave us a positive review. We're delighted to hear that you had a great experience with our company and that we were able to earn your trust. Your satisfaction is our utmost priority, and we're thrilled that our products and service met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you again in the future.

Resposta da 21gramsgolf

29/09/2026

Thank you for taking the time to leave us a positive review. We're delighted to hear that you had a great experience with our company and that we were able to earn your trust. Your satisfaction is our utmost priority, and we're thrilled that our products and service met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you again in the future.

Resposta da 21gramsgolf

20/09/2026

Dear Customer,

We are truly sorry to hear about your disappointing experience, and we completely understand your frustration regarding this matter.

Unfortunately, we are currently unable to locate your order or account based on the information provided in this review. We are very eager to look into what went wrong and help resolve this for you as quickly as possible.

Could you please reach out to us directly at [service@21gramsgolf.com] and mention "Flavia" so that I can personally take charge of your case? We hope to hear from you soon so we can make things right.

Best regards,
21Gramsgolf Support Team

Resposta da 21gramsgolf

3/09/2026

Wow, thank you for this fantastic review!

We have officially passed your sweet shout-out along to JaZel, and they are over the moon right now! Providing helpful, above-and-beyond service is what our team strives for every single day.

We’re so happy you had a great experience with us. Wishing you many beautiful days