Optima Legal Opiniões 

Dealing with Optima Legal for my re-mortgage was really easy and efficient. Really like the ease of submitting and completing documents. I would highly recommend. Contacting them was very easy and always responded quickly to any queries.

Very smooth and quick service from start to finish..

Quick to answer tye phone. Streamlined online processes and just quick altogether & nice staff on the phone, overall very positive experience.

Very smooth and worked within the best of there ability around our needs and timescales initial log onto the portal was a bit tricky but once this was sorted.. happy days!

Excellent communication through the portal with alerts to check it when needed.
Very easy to use.
For phone enquiries staff were always polite and professional. I always got a call back within 24 hours if requested.

Handled my ReMortgage in time and professionally

Helpful and responsive all the way through my remortgage process. thank you

Really timely updates on progress and things I needed to provide and do. Good communication. Really helpful informative documentation clearly explaining things

Fair service

Some processes can be improved so that customers aren't charged two transaction fees when if they give the chance for money to be paid to one person on the mortgage you save money. As no option we got charged twice where myself or partner could have made a transfer to the other person.
Optima could have given that option.

Previously I've used conveyancing companies and they have been awful but Optima were recommended by the mortgage brokers and they were fantastic.
All of the remortgage went through really quickly. No problems at all. The tracker helps with keeping the documents all in one place and lets you see what is outstanding. I can't fault them, an excellent service.

Excellent and easy experience from someone baffled and annoyed usually by bureaucracy. Thanks.

Used Optima Legal for my remortgaging - the online portal was very effective and efficient for managing all the legal paperwork. It was clear what I needed to do and when. Many of my questions were already answered in the 'FAQ' section and I got prompt responses when I did need to ask a question via the messaging service. Would hope to use this company again for a future remortgage!

Very professional and thorough. And excellent turnaround time as well. Highly recommend.

Very good service

Efficient, helpful, timeous, professional - puts your mind at ease .

Easy, stress free and transparent experience on my remortgage.

I have wonderful experience with optima legal and highly recommended.

I continue to be disappointed by the lack of attention to detail.

The occupancy form incorrectly identified the occupier who is not the legal owner, meaning the wrong person was asked to sign the declaration. The borrowers' names also had to be corrected to match the legal names in the mortgage offer.

Both pieces of information should have been verified against the Land Registry title and the mortgage offer before the documents were issued. Instead, I had to identify and correct the mistakes myself.

Errors like these should not appear in any legal documents prepared by a qualified professional firm. There is a real concern on this firm's quality control.