Optimal Solicitors Opiniões 

Resposta da Optimal Solicitors

25/08/2026

Panie Sebastianie, bardzo dziękujemy za miłą opinię i pozdrowienia dla Zuzanny. Cieszymy się, że mogliśmy pomóc i że jest Pan zadowolony z otrzymanego wsparcia. Z przyjemnością przekażemy Zuzannie Pana wiadomość. Również serdecznie pozdrawiamy i życzymy wszystkiego dobrego.

Dear Sebastian, thank you very much for your kind review and your message for Zuzanna. We are pleased that we could help and that you were happy with the support received. We will be delighted to pass your message on to Zuzanna. Best wishes from all of us at Optimal Solicitors.

Resposta da Optimal Solicitors

25/08/2026

Thank you for taking the time to leave us a review. We are pleased to hear that you found our staff helpful and that you were satisfied with the service provided. We appreciate you trusting Optimal Solicitors with your personal injury matter and wish you all the best for the future.

Resposta da Optimal Solicitors

3/08/2026

Dear Pati, Thank you for taking the time to share your feedback.

We are sorry to hear that you were disappointed with your experience.

Throughout your matter, you remained in regular communication with your solicitor and were kept informed that the prospects of success were being reviewed, including obtaining an independent opinion from specialist Counsel to ensure that every possible legal avenue had been fully considered on your behalf.

Following a full review of the available evidence, including your medical records, we obtained independent advice from specialist Counsel, who concluded that the prospects of success were below the 50% threshold required for us to continue acting.

This was not a decision we took lightly. We appreciate that this outcome was disappointing, particularly given the injuries you suffered. However, we have a professional obligation to provide honest, independent legal advice based on the available evidence, even when that means advising that a claim is unlikely to succeed.

If you have any further questions, please do not hesitate to contact us. We would be happy to explain the evidence and the independent advice we received so that you have a clear understanding of how this conclusion was reached.

We wish you all the very best for the future.

Resposta da Optimal Solicitors

13/08/2026

Dear Magdalena,
Thank you so much for taking the time to share your experience and for recommending Optimal Solicitors.

We are delighted to hear that you found the communication throughout your personal injury claim straightforward and that our team was able to support you not only with the legal aspects of your case, but also with the documents and paperwork along the way.

We understand that making a personal injury claim can sometimes feel complicated, particularly when you are also dealing with the impact of an accident. Making the process clear, keeping our clients informed and being there to help when they need us are all incredibly important to us.

Most importantly, we are very pleased that your claim was successful and that we were able to achieve a positive outcome for you.

Thank you for trusting Optimal Solicitors to represent you and for your kind recommendation. It was a pleasure to support you through your claim, and we wish you all the very best for the future.

The Optimal Solicitors Team

Resposta da Optimal Solicitors

Actualizada a 13/08/2026

Dear Dariusz, Thank you so much for your kind review and for once again choosing Optimal Solicitors to represent you.

There is no greater compliment for us than when a client returns to us for legal support. Knowing that you have trusted our team with your personal injury claims on more than one occasion, and that we have been able to achieve another successful outcome for you, means a great deal to us.

Personal injury claims can sometimes take time, particularly where evidence needs to be gathered and carefully considered to ensure the best possible outcome. We appreciate your patience throughout the process and are delighted to hear that, despite taking a little longer than expected, you were impressed with the final result.

Thank you for continuing to place your trust in Optimal Solicitors. We genuinely value your confidence in our team and are very pleased that we could support you through another successful personal injury claim.

We wish you all the very best for the future.

The Optimal Solicitors Team

Resposta da Optimal Solicitors

5/08/2026

Szanowny Panie Krzysztofie, dziękujemy za pozostawienie opinii.

Przykro nam, że jest Pan niezadowolony z przebiegu współpracy.

Przeprowadziliśmy szczegółową analizę Pana sprawy, która w chwili złożenia opinii była prowadzona przez naszą kancelarię od niepełnych dwóch miesięcy. Z naszej analizy wynika, że sprawa jest prowadzona zgodnie z obowiązującą procedurą przedsądową oraz przewidzianymi terminami, a na bieżąco informowaliśmy Pana o postępach. Jak w przypadku wielu spraw o odszkodowanie, niektóre etapy postępowania zależą od działań podmiotów zewnętrznych oraz niezależnych ekspertów, na których terminy realizacji nie mamy wpływu.

Rozumiemy, że dochodzenie roszczeń może być stresujące i wywoływać frustrację. Jednocześnie dokładamy wszelkich starań, aby komunikacja z naszymi klientami zawsze przebiegała w sposób profesjonalny i z wzajemnym szacunkiem. W sytuacji, gdy sposób komunikacji staje się nieodpowiedni, możemy zdecydować o prowadzeniu dalszej korespondencji wyłącznie w formie pisemnej. Pozwala to chronić zarówno naszych klientów, jak i pracowników oraz zapewnia pełny i rzetelny zapis prowadzonej komunikacji.

Niezmiennie dokładamy wszelkich starań, aby świadczyć usługi prawne w sposób profesjonalny, rzetelny i z należytą starannością.

Resposta da Optimal Solicitors

13/08/2026

Dear Jakub, thank you very much for taking the time to share your experience and for recommending Optimal Solicitors.

We are really pleased to hear that your personal injury claim progressed smoothly and professionally, and that everything was handled within the expected timescales.

We know that pursuing compensation following an accident can sometimes feel like a complicated process, so making the journey as straightforward as possible, keeping our clients informed and progressing their claims efficiently are all very important to us.

We really appreciate your positive feedback and your trust in our team. We are always looking for ways to make our clients' experience even better, so feedback like yours is genuinely valued.

Thank you for choosing Optimal Solicitors, and we wish you all the very best for the future.

The Optimal Solicitors Team

Resposta da Optimal Solicitors

25/08/2026

Panie Romanie, bardzo dziękujemy za miłą opinię. Cieszymy się, że docenił Pan dobrą komunikację oraz pomoc naszego zespołu. W sprawach dotyczących wypadków i roszczeń o odszkodowanie jasny kontakt i wsparcie na każdym etapie są dla nas bardzo ważne, dlatego tym bardziej cieszy nas taka wiadomość. Życzymy Panu wszystkiego dobrego na przyszłość.
Dear Roman, thank you very much for your kind review. We are pleased that you valued the clear communication and helpful support from our team. In personal injury and compensation claims, clear contact and support at every stage are very important to us, so your feedback means a lot. We wish you all the best for the future.

Resposta da Optimal Solicitors

13/07/2026

Dear Shane Wildman, Thank you for your review.

We are disappointed to read your comments, as they do not reflect the standards of service we strive to provide.

Following your review, we asked you to provide further information, including your telephone number, email address or any other details that would enable us to identify your enquiry. Unfortunately, we have not received a response.

As a regulated firm of solicitors, all new enquiries are recorded within our case management system, and our telephone calls are recorded for quality and compliance purposes. Despite carrying out a thorough search of our records using the name provided in your review, we have been unable to identify any enquiry or interaction that matches the information available.

Without sufficient information to verify your contact with our firm, we are unable to investigate the concerns you have raised.

If this review relates to a genuine enquiry, we would welcome the opportunity to investigate further. Please contact us at info@optimalsolicitors.com with your full name, telephone number, email address, the date and approximate time of your enquiry, or any other relevant details that will help us locate your records and review the call recordings.

Resposta da Optimal Solicitors

13/07/2026

Dear Tom, we take all feedback seriously and have carried out a thorough investigation using the name and email address you provided. We have been unable to identify any record of you making an enquiry, opening a file or receiving legal advice from our firm.

As a regulated firm of solicitors, all new enquiries are recorded within our case management system and telephone calls are recorded for quality and compliance purposes. Before legal advice is provided by one of our solicitors, a client matter must be opened and the appropriate client engagement process completed. We have found no record of any interaction that matches the details supplied.

We are committed to resolving any genuine concerns and would welcome the opportunity to investigate further. If you have been a client of our firm, please contact us directly on info@optimalsolicitors.com, with your matter reference, the date of your enquiry or any other information that will help us locate your file.

In the absence of any verifiable record of contact, we are unfortunately unable to investigate or respond to the allegations made in this review.