3D Autokeys Opiniões 

90
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

James was fantastic - had an issue with one of the other spare keys, came back same day to resolve it. Fast, professional, kind and much cheaper than the dealership. Highly recommend.

Classificada 5 em 5 estrelas

Replaced an ignition barrel on my CR-V. Next stage was to get the new keys reprogrammed. I called local car electricians but to avail. Then whilst at work a friend mentioned 3D keys. Never heard... Ver mais

Classificada 5 em 5 estrelas

5 star service . Rang 3D Autokeys and spoke to Melissa for advice, she was brilliant and very helpful . She also put me onto Jordan to make sure I was ordering the correct part for what I needed, he... Ver mais

Classificada 4 em 5 estrelas

Waited in all day for an agreed visit. No one showed up!! No phone call/text/e-mail to say they might have a problem. I wasted a whole day. Shame as I have used then tywice before (hense going back to... Ver mais

Informações sobre a empresa

  1. Chaveiro
  2. Serviço de serralheiro de emergência

Sobre 3D Autokeys

Escrito pela empresa

We are a locally run family business with over 30 years in the locksmith trade. We realised a demand for a quality, affordable auto locksmith service within Nottinghamshire and 3D Autokeys was developed.

3D Autokeys is proud of our fleet of fully equipped vehicle locksmith vans. They contain industry-standard machinery, which means our fully qualified auto locksmiths are fully mobile and can respond to and resolve your vehicle locksmith issues anywhere within 50 miles radius of our HQ.

We understand that the cost of replacing or repairing vehicle keys through dealerships is expensive. However, 3D Autokeys offers a low cost and convenient service that can provide the following:

  • Spare car keys cut and programmed.
  • Replacements for lost or stolen vehicle keys and remote fobs.
  • Program vehicle keys to communicate with the car and security systems.
  • Repair damaged key blades and remotes.
  • Replace worn-out batteries in remotes.


We pride ourselves on our high levels of customer service, speedy response times, and low cost and high-quality auto locksmith services.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

90 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,7

Todas as opiniões

(90)

14 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

2 Keys cut

Hi just wanted to put a fantastic review on trust pilot for this great family run company, from start to finish everything went very smoothly. From my initial emails & quotes from Melissa very helpful gave me a date for them to come to mine to cut 2 keys. Got a phone call on the day 23/03/2024 nice & early to tell me they was on the way, on arrival was met by Glen who explained everything, very knowledgeable & helpful & went that extra mile. I would give this company 10 out of 10. Great communication, fantastic price, very efficient. Will definitely recommend & use again. Many thanks Nige

23 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Didn't get what I was quoted for.

Didn't get what I was quoted for.
When I phoned up for a quote (Jordan) I was told that they would be able to provide me with 2 new fold away keys for my van. However after the first visit was aborted due to "wrong components"on the Wednesday I was told they would return on Friday with the correct components to complete the job. At no time was I informed that instead of getting the job I was quoted for (fold away keys) I would be getting the opposite to what I had requested, (ridged key).When I called the office and spoke to Jordan expressing my disappointment the response I got was "I can always ask the technician to take the keys back and cancel the job). I don't feel this was very fair or professional after I had to stay at home for a second day and still didn't get what I was quoted for.

1 de março de 2024
Opinião espontânea
logótipo da 3D Autokeys

Resposta da 3D Autokeys

Hi Tim,
We are disappointed to hear you are unhappy with our services. Occasionally, aftermarket products do not program into specific vehicles and/or could have intermittent faults after programming, and it's hard to know this until we attempt programming. Unfortunately, on this occasion, our aftermarket flip remote key did have issues that would have resulted in the key intermittently failing or failing completely. Consequently, our technician decided to provide you with a non-flip remote that did not have these issues. We acknowledge that the communication around this was not very clear, and a manager has been in touch with you to provide a solution that you seem to have accepted. Once again, we are sorry our services were not to the standard you would have liked.

Classificada 5 em 5 estrelas

Had my spare key made by Ash today

Had my spare key made by Ash today. Lovely chap! Really excellent service at my home address. Good price, much cheaper than the dealer price. Time will tell if it lasts. Got a year’s warranty with it. All round I’m impressed and please.

12 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor at quoting

Wont look at using 3D Autokeys in the future. Contacted them for a quote for a fob, they quoted, started the booking process to then inform me they will be unable to carry out the work. Why quote when you cannot do the job.

6 de dezembro de 2023
Opinião espontânea
logótipo da 3D Autokeys

Resposta da 3D Autokeys

Hi Tom,

We quoted you on 23/11/23 for a spare key.

You then contacted us on 06/12/23 advising you now do not have a working key for this vehicle.

Unfortunately, the service we originally quoted you for has since changed.

However, we would like to offer our assistance in any way we can. Please do not hesitate to call us if you require further information or would like to discuss this matter in more detail. We're always here to help.

Classificada 5 em 5 estrelas

Excellent service

Excellent service . Kept up to date with arrival times etc. quick response to email. Technician Glen was very friendly polite and professional. All sorted very quickly on my drive ! Thank you

2 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic work by Glen

Fantastic work by Glen from 3D autokeys. He was very quick, professional, but also really friendly. Gave great advice about the keys and did a thorough job. Very impressed!

4 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent value for money

Excellent value for money, polite, punctual and efficient.
Definitely recommend cost less than half the price than the main dealer, all complete within one hour of arrival.

1 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Car key replacement

Glen had my car key, programmed cut and given to me within 30-40 minutes of arriving. Really friendly and so quick, enabling me to get back on the road again. Would recommend this service to anybody, made so much more less stressful.

3 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

All good, professional service throughout

Easy booking process, kept well informed up to Glen arriving to complete the work on appointment day. Glen was polite and professional, rang in advance of arriving half an hour later, as promised. Very happy with the service throughout and price was competitive.

6 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Happy Bunny!

Did have to wait 3 weeks for appointment,but to me that wasn't a problem had a Luke warm spare. Glen and Chris came around and sorted it out, a lot cheaper than I had been quoted locally, very happy bunny. Thanks to all at 3DAUTOKEYS!

14 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Very pleased with the service that I…

Very pleased with the service that I have been provided. Technician rang 1hour prior to arriving as promised. Arrived on time, worked efficiently and was able to advise me competently. Excellent service, great price and COVID safe throughout the appointment. Would certainly recommend

31 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid. Go to a main dealer.

Although getting a price for the job you want and making an appointment with 3D is very easy quick and convenient. The service I had was terrible. So my key fob has been in a bad way for a while in regards to buttons but still managed to get along with it untill the fob stopped locking my car I had to do it manually with the key ( due to a switch coming off the board inside the key which I New about ) so finally made the jump to getting a after market key. The guys came round took my key few minutes later told me that because it’s a aftermarket key fob sometimes the code they have to programme the fob to my car doesn’t work. But they could solder my key inside back together so they new about the issue anyway for 60£ Or to contact office to order a genuine key in. would of perhaps thought it would of been a nice gesture to solder the key anyway given they couldnt do the job in the first place. So contacted head office got quoted £230 so a extra 100£ from the quote I got in the first place. So I thought Not a issue I’ll just go to the bmw an order a genuine one in which works out cheaper aswell for that matter. The next day when I tried getting into my car again the fob had stopped working all together so not only could they not do the job I wanted they even broke my key further and by the way left chunks out the case trying to get into the key. Won’t be using these guys again or even recommend them to anyone else. Way Over priced and the services you receive are terrible.

8 de janeiro de 2021
Opinião espontânea

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