The Hornstrandir Gore-Tex Pro shell jacket is an astonishing shield against wind and water, and somehow manages not to get overheated. The new non-PFAS formula also means a lighter, less crinkly produ... Ver mais
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Während unserer Reise nach Island sind wir noch einmal auf 66north aufmerksam geworden - und was sollen wir sagen: Ein rundum sympathisches Erlebnis, von Anfang bis Ende. Wir haben online eine st... Ver mais
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I ordered the wrong product and requested a return, which I understand. However, I find it unreasonable that €20 were deducted for the return on a €60 item, in addition to the original shipping costs.... Ver mais
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At first i had trouble getting the size, and when it reached me, i got a size that was so small for me, however i send an email. It was very confusing at first, however i managed to get a return slip... Ver mais
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Informações sobre a empresa
- Loja de roupa
- Loja de roupa desportiva
- Loja de moda masculina
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupas de exterior
- Loja de moda feminina
Escrito pela empresa
66°North was founded in 1926 by Hans Kristjánsson with the purpose of making protective clothing for Icelandic fishermen and workers braving the North Atlantic elements. For nearly 100 years 66˚North’s products have been designed and proven in Iceland, worn by everyday people and outdoor professionals in some of the world’s most challenging conditions. In 2021 we became a certified B Corp, joining a global community of brands meeting high standards of environmental and social impact. Everything we make is approached with a circular mindset - designing and making products that are fit for purpose, made to last, repairable, and create minimal waste - with end-of-life considered at the beginning.
Informações de contacto
Miðhraun 11, 210, Garðabær, Islândia
- contact@66north.com
- 66north.com
4,0
Bom
277 opiniões
Respondeu a 86% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Horrible return policy
Horrible return policy - I did send back the item since it did not fit and I am still waiting for my money to be returned to my account
29 de dezembro de 2025
Resposta da 66°NORTH
Hi,
Thank you for your review. We’re very sorry to hear about your experience and understand how frustrating it is to be waiting for a refund after returning an item.
We’d really like to look into this for you and help resolve it as quickly as possible. Please contact our customer service team at contact@66north.com
with your order details, and we’ll follow up on the status of your return and refund.
Kind regards,
Sofus, 66°North Customer Service
Reden viel über Sustainability und…
Reden viel über Sustainability und lassen dann in China produzieren? Nein Danke, das unterstütze ich nicht!!!
2 de janeiro de 2026
Opinião espontânea
Resposta da 66°NORTH
Hi,
Thank you for sharing your concerns. We understand why this raises questions, and we appreciate the opportunity to clarify.
Sustainability for us is about the full lifecycle of a product — durability, responsible material choices, and working with carefully selected production partners who meet our quality, ethical, and environmental standards. Where a product is made is always transparently stated, and production location alone does not define whether an item is sustainable or responsibly produced.
That said, we respect your viewpoint and understand that this may influence your decision as a customer. Your feedback is important to us and is taken seriously as we continue to develop our products and supply chain.
Kind regards,
Sofus, 66°North Customer Service
Men’s base layer
This is smart enough to be worn under a shirt in cold weather but warm and breathable for proper outdoor activities keeping your core comfortable as a base layer in freezing conditions.
2 de janeiro de 2026
Resposta da 66°NORTH
Hi,
Thank you for your great review! We’re really pleased to hear that the piece works well both as a discreet layer under a shirt and as a functional base layer for colder outdoor conditions. Comfort, warmth, and breathability are exactly what we aim for.
Kind regards,
Sofus, 66°North Customer Service
Super fast delivery.
29 de dezembro de 2025
Resposta da 66°NORTH
Hi,
Thank you for your review! We’re happy to hear that your order arrived so quickly.
Kind regards,
Sofus, 66°North Customer Service
Jeg er allerede på vagt bestilte…
Jeg er allerede på vagt på min søns vegne, han bestilte express levering ORDER EO-13727 og to døgn senere er der ikke engang et tracking nummer og kundeservice svarer ikke.. 66north I påstår i tager klager op til overvejelse og bruger dem konstruktivt, men jeres chat til kundeservice har ikke virket i flere dage.. det er synd når jeres varer er lækre nok, at i ikke leverer pakker og kundeservice på højt niveau.. det er trist 😥
Vh
Christina Skovgaard
14 de janeiro de 2026
Opinião espontânea
Resposta da 66°NORTH
Hi Christina,
Thank you for your feedback and for letting us know about your experience. We are truly sorry to hear that your son’s order with express delivery has not arrived on time, that there has been no tracking information, and that our chat service has not been available the entire day.
We completely understand how frustrating this must be, especially when you were expecting prompt service. Your concerns are very important to us, and we are taking them seriously. We are currently looking into the status of your order
In the meantime, please contact us directly at, kundeservice@66north.com / +45 89 88 83 82, so we can resolve this quickly. We also sincerely apologize for the inconvenience caused by our customer service channel being down.
Thank you for your patience and for giving us the opportunity to improve. We truly value your support and hope to restore your confidence in 66°North.
Kind regards,
Lorcan, 66°North Customer Service
I liked it right away because it is…
I liked it right away because it is described in great detail on the website. The purchase and shipping went smoothly. The quality of the hat is very good, it fits perfectly and is really nice and warm. It also protects my ears very well. It may not be the cheapest hat, but it's worth every penny! I definitely recommend buying it.
30 de dezembro de 2025
Resposta da 66°NORTH
Hi,
Thank you very much for your great review! We’re delighted to hear that the detailed product description helped you, and that both the purchase and shipping went smoothly. It’s wonderful to know that the hat fits perfectly, keeps you warm, and protects your ears well.
We truly appreciate your recommendation and are glad you feel it’s worth the investment. Enjoy your hat, and thank you for choosing 66°North!
Kind regards,
Sofus, 66°North Customer Service
Jeg ved ikke helt hvad der gik galt men…
Jeg ved ikke helt hvad der gik galt men fik en trøje i en forkert størrelse.
Kundeservice er længe om at svare på henvendelse og det svar jeg fik var ok men passede ikke helt til virkeligheden mht til at sende varen retur og bestille den korrekte størrelse, så måske ekstra udgifter for mig - lidt svært at gennemskue. Høfligt svar men ærgerligt at jeg nåede at bestille en ny trøje i korrekt størrelse hvor jeg måske kunne have sparet lidt penge på retur. Vær opmærksom på, at man ikke får det fulde beløb retur og jeg blev trukket ca 150kr for retur og nu skal jeg også betale 100kr for at sende varen retur - dyr affære efterhånden.
Trøjer er lækker 😊
30 de dezembro de 2025
Resposta da 66°NORTH
Hej,
Tak for din anmeldelse og for at dele din oplevelse. Vi er glade for at høre, at du er tilfreds med trøjen og kvaliteten 😊
Det er naturligvis ærgerligt at høre om udfordringerne med størrelsen, svartiden fra kundeservice og uklarheden omkring returprocessen og omkostningerne. Vi forstår godt, at det kan være frustrerende, især når det ender med ekstra udgifter, som kan være svære at gennemskue.
Hvis der stadig er noget i sagen, som ikke er helt afklaret, eller hvis du har yderligere spørgsmål til retur eller refusion, er du meget velkommen til at kontakte vores kundeservice igen, så vi kan se nærmere på det og hjælpe dig bedst muligt.
Med venlig hilsen,
Sofus, 66°North Customer Service
Top quality and excellent serviceex
Top quality and excellent service
Thank you
30 de dezembro de 2025
Resposta da 66°NORTH
Hi,
Thank you very much for your review. We are happy to hear that you are satisfied with both the quality and our service.
We truly appreciate you taking the time to share your feedback and hope to welcome you back again soon.
Kind regards,
Sofus, 66°North Customer Service
Resposta da 66°NORTH
Hi,
Thank you for your review. We are glad to hear that your delivery was quick and smooth.
We appreciate your feedback and hope you enjoy your 66°North product.
Kind regards,
Sofus, 66°North Customer Service
Great clothes and great service
Great clothes and great service! Really happy with the item which was a gift, and very well received. Only hoping that tariffs to USA end soon, or that I get to go back to Iceland and avoid them again soon.
30 de dezembro de 2025
Resposta da 66°NORTH
Hi,
Thank you for your wonderful review. We are delighted to hear that the gift was well received and that you are happy with the item and our service.
We completely understand your concern about tariffs and hope you get the chance to visit Iceland again soon or that the situation improves.
Kind regards,
Sofus, 66°North Customer Service
Resposta da 66°NORTH
Hi,
Thank you for your review. We are sorry to hear about the issue and understand how frustrating it is when a delivery does not arrive as expected.
We can see that the order is scheduled to be delivered today, if not then please reach out to us and we will find out why.
Kind regards,
Sofus, 66°North Customer Service
Meget skuffende oplevelse
Meget skuffende oplevelse. Jeg bestilte skibukser den 26. december, men har stadig ikke modtaget dem her den 11. januar – på trods af at de var til en skitur den 12. januar. Jeg kontaktede kundeservice uden svar og ringede først senere, hvorefter ordren blev sendt alt for sent. Det er frustrerende, især fordi jeg normalt har haft gode erfaringer med 66°North.
29 de dezembro de 2025
Resposta da 66°NORTH
Hej,
Tak for din anmeldelse. Vi er meget kede af at høre om forsinkelsen med din ordre og den frustrerende oplevelse med vores kundeservice. Det er bestemt ikke den standard, vi ønsker at give vores kunder, og vi forstår godt din skuffelse, især når det skulle bruges på en skitur.
Vi kan se, at ordren blev leveret den 12., og vi håber, at du nåede at få bukserne med på turen.
Med venlig hilsen,
Sofus, 66°North Customer Service
Took a while, but all looks good
It took a long time to be delivered, but all good now and quality is very good.
12 de janeiro de 2026
Resposta da 66°NORTH
Hi,
Thank you for your review. We are very sorry to hear about the delay with your order. We understand how frustrating it is to wait, especially after ordering so long ago.
We can see that your order was delivered on January 14, and we hope you have now received it and are able to enjoy your 66°North product.
Kind regards,
Sofus, 66°North Customer Service
Alt ok
Ordren kom som planlagt, og varen er som beskrevet. Er meget glad for min nye dunjakke!
29 de dezembro de 2025
Resposta da 66°NORTH
Hej,
Tak for din flotte anmeldelse. Vi er glade for at høre, at din ordre kom som planlagt, og at du er tilfreds med din nye dunjakke 😊
Vi håber, du får meget glæde af den.
Med venlig hilsen,
Sofus, 66°North Customer Service
Resposta da 66°NORTH
Hi,
Thank you for your great review. We are happy to hear that you always have a positive experience with 66°North.
We appreciate your continued support and hope you enjoy your products.
Kind regards,
Sofus, 66°North Customer Service
No delivery yet
I ordered a raincoat and paid on 30th of December, but have not received the delivery yet. There is no further information of delay or cancellation.
I would like to know what is going on, kindly request the reply as soon as possible.
Best
11 de janeiro de 2026
Resposta da 66°NORTH
Hi,
Thank you for your review. We are very sorry to hear about the delay with your order and understand how frustrating it is not to have received any updates.
We can see that your raincoat was delivered on January 14, and we hope that you have now received it and are able to enjoy your 66°North product.
Kind regards,
Sofus, 66°North Customer Service
Lang leveringstid
Jeg bestilte en jakke d. 30/12, og nu d. 11. januar har jeg stadig ikke modtaget nogen e-mail eller besked på, at jakken er blevet sendt afsted. Da jeg kontakter kundeservice får jeg afvide, at jeg bare må vente til, at jeg får en e-mail.
Der står leveringstid på 4-6 arbejsdagem og det er nu næsten 2 uger siden jeg bestilte.
11 de janeiro de 2026
Opinião espontânea
Resposta da 66°NORTH
Hej,
Tak for din anmeldelse. Vi er kede af at høre om forsinkelsen og den manglende opdatering omkring din ordre. Det er forståeligt, at det kan være frustrerende, især når leveringstiden på hjemmesiden er 4-6 arbejdsdage.
Da vi desværre ikke har et ordre nummer, kan vi ikke se præcist, hvor langt ordren er. Vi håber dog, at du snart modtager jakken og får glæde af den.
Med venlig hilsen,
Sofus, 66°North Customer Service
Men's Tindur Shearling Jacket
Die Jacke ist sehr gut verarbeitet und warm. Sie entspricht genau der Vorstellung, die man von der Beschreibung und den Bildern bekommt. Die Passform ist sehr gut. Die Lieferung erfolgte schnell.
29 de dezembro de 2025
Resposta da 66°NORTH
Hi,
Thank you for your wonderful review. We are delighted to hear that the jacket is well made, warm, and fits perfectly, and that it matched your expectations from the description and photos. It is also great to hear that the delivery was quick.
We hope you enjoy your jacket for a long time.
Kind regards,
Sofus, 66°North Customer Service
Lovely products
Lovely products. Feel is so soft yet thick enough. Such great buy.
2 de janeiro de 2026
Resposta da 66°NORTH
Hi,
Thank you for your great review. We are happy to hear that you are enjoying the products and that the feel and quality met your expectations.
We hope you get a lot of use and enjoyment from your purchase.
Kind regards,
Sofus, 66°North Customer Service
Smart design og god kvalitet 😍
29 de dezembro de 2025
Resposta da 66°NORTH
Hej,
Tak for din flotte anmeldelse. Vi er glade for at høre, at du er tilfreds med både design og kvalitet 😍
Vi håber, du får meget glæde af dit køb.
Med venlig hilsen,
Sofus, 66°North Customer Service
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