Very poor customer service. I placed my order on Tuesday, 14th February, on their website. The order was confirmed by email within 10 minutes of placing it, and payment was taken immediately.... Ver mais
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Leia as opiniões dos outros
Whenever ordering vape juice from 888vapour it has always been delivered on time, sometimes even earlier than expected. Quick and easy website to use and so much lush options at such good prices. Extr... Ver mais
A empresa respondeu
Went into Sleaford store today to exchange coils which I had purchased previously but was sold the wrong ones . Tyler is always helpful but on this occasion had made an error. As I hadn’t kept my rece... Ver mais
Visited Peterborough Westgate branch last weekend and had an absolutely banging experience! I was on the hunt for a new device for some time now and luckily bumped into the new store manager Er... Ver mais
Informações sobre a empresa
Escrito pela empresa
888 Vapour is an e-cigarette retail business based in Lincoln, established in 2014 with our first ever store in Newark. The aim of the business was to offer customers high-quality vaping products at affordable prices. The business started with a very small family team, which has quickly progressed to the large team we have today. As our team has grown, so have the number of stores. We now have stores based in Lincoln, Newark, Grantham, Peterborough, Sleaford, Spalding, West Bridgford, Stamford and Hucknall. Unlike other businesses, 888 Vapour is a family run business with family values. We offer a wide variety of products from 10ml basic e-liquids all the way to mechanical mods. We like to stock something for everyone, no matter if you've just started vaping or if you're a hobbyist of 10 years. We are always on hand to help customers out with any queries, no matter how big or small the question. We also sell products online via our 888 Vapour website, meaning that we can offer our products to customers no matter where they are in the country. If you’d like to get in touch with us, please use the contact details below: Email: hello@888vapour.com Phone: 01522 244880 Our head office is open Monday - Friday, 9am - 5pm, and our team are always happy to help if you have any questions.
Informações de contacto
3 Pioneer Way, LN6 3DH, Lincoln, Reino Unido
- 01522 244880
- hello@888vapour.com
- 888vapour.com
3,5
Aceitável
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
888 All the way!!
Fantastic range of products with super fast dispatch and delivery. Great value for money (free nic shots with liquid order) and a fab loyalty reward programme. Always good deals on products too!
27 de abril de 2021
Resposta da 888 Vapour
Good morning Katie!
Thank you for this absolutely amazing review and for being a loyal customer! See you next time 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Quick delivery and no fuss
27 de abril de 2021
Resposta da 888 Vapour
Hello Michael,
We are glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Fast delivery
26 de abril de 2021
Resposta da 888 Vapour
Hello Steve,
Glad we could help! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Good Morning Paul,
Thank you for your lovely review! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hello Helen!
We are glad that you are happy with the service provided! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Spot on
Just want to say fantastic service quick dispatch great juice will definitely carry on ordering from you guys and 100% recommend
20 de abril de 2021
Opinião espontânea
Resposta da 888 Vapour
Hi Darren!
Thank you for being a loyal customer, we look forward to welcoming you back next time! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
I live very close to your outlet on…
I live very close to your outlet on outskirts of Lincoln and the postage is a little expensive for what I bought.
19 de abril de 2021
Resposta da 888 Vapour
Hello Terry,
Thank you for your feedback in terms of the delivery charges, our delivery prices are set by the couriers that we use!
If you do order again with us in the future we offer free delivery on orders over £25, alternatively our stores have been open since April 12th so please feel free to pop in! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
A Happy Caper.
I'm always pleased with whatever i order from this company. Its nicely packed and very prompt with delivery.
19 de abril de 2021
Resposta da 888 Vapour
Good Morning Angela,
We are happy to help! Thank you for your feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hi Joe!
Thank you for your feedback! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Super speedy service.
16 de abril de 2021
Resposta da 888 Vapour
Hi Michelle,
Glad we could help! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Professional service
Professional service always deliver on time and good value for money
16 de abril de 2021
Resposta da 888 Vapour
Hello John!
Thank you for your feedback! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Always good delivery time
Always good delivery time. And been helpful when the shops have been closed.
15 de abril de 2021
Resposta da 888 Vapour
Hi James!
Thank you for your lovely review! Glad we could help! 😊
Best Wishes,
Abi Roberts
Customer Service Assistant
Excellent service on line and in store
Excellent service on line and in store.
Staff always very helpful and friendly and offer there knowledge on products .
15 de abril de 2021
Resposta da 888 Vapour
Hi Diana!
Thank you for your amazing feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hello Luiza,
Glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
nice selection
nice selection, delivery is always fast always get a tracking number so i know where it is and when its arriving
15 de abril de 2021
Resposta da 888 Vapour
Hi Kay,
Thank you for your lovely feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
lockdown with no loyalty points
during lockdown I've been use 888 on line spent approx £150 but I'm unable to claim loyalty points like I do when I visit the 888 shop
13 de abril de 2021
Resposta da 888 Vapour
Hi Tony,
Thank you very much for your review. 😊
I hope you've been pleased with the service that you have received during lockdown. In terms of loyalty points, we do have an online reward system that allows you to earn points on every order you place which can then be used as discounts on future orders. All that is required for this is to create a customer account with us, which will automatically enroll into the reward system.
If you would like any further information regarding this, you can find out all about our reward system via the link below:
https://888vapour.com/pages/888-vapour-rewards
If you have any further questions, please do not hesitate to contact us on hello@888vapour.com.
Best wishes,
Rachelle
Online Sales & Service Manager
Resposta da 888 Vapour
Hello Timothy!
Thank you for your kind feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hi Steve,
Glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Brilliant service and goods
7 de abril de 2021
Resposta da 888 Vapour
Hi Bob,
Thank you for your feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Ordinary online is painless and easy
Ordinary online is painless and easy, packages comes undamaged and the prices are really good for the 300ml
7 de abril de 2021
Resposta da 888 Vapour
Hello Alex,
We are so glad that we could help! Thank you for your kind review! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
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