Very poor customer service. I placed my order on Tuesday, 14th February, on their website. The order was confirmed by email within 10 minutes of placing it, and payment was taken immediately.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Whenever ordering vape juice from 888vapour it has always been delivered on time, sometimes even earlier than expected. Quick and easy website to use and so much lush options at such good prices. Extr... Ver mais
A empresa respondeu
Went into Sleaford store today to exchange coils which I had purchased previously but was sold the wrong ones . Tyler is always helpful but on this occasion had made an error. As I hadn’t kept my rece... Ver mais
Visited Peterborough Westgate branch last weekend and had an absolutely banging experience! I was on the hunt for a new device for some time now and luckily bumped into the new store manager Er... Ver mais
Informações sobre a empresa
Escrito pela empresa
888 Vapour is an e-cigarette retail business based in Lincoln, established in 2014 with our first ever store in Newark. The aim of the business was to offer customers high-quality vaping products at affordable prices. The business started with a very small family team, which has quickly progressed to the large team we have today. As our team has grown, so have the number of stores. We now have stores based in Lincoln, Newark, Grantham, Peterborough, Sleaford, Spalding, West Bridgford, Stamford and Hucknall. Unlike other businesses, 888 Vapour is a family run business with family values. We offer a wide variety of products from 10ml basic e-liquids all the way to mechanical mods. We like to stock something for everyone, no matter if you've just started vaping or if you're a hobbyist of 10 years. We are always on hand to help customers out with any queries, no matter how big or small the question. We also sell products online via our 888 Vapour website, meaning that we can offer our products to customers no matter where they are in the country. If you’d like to get in touch with us, please use the contact details below: Email: hello@888vapour.com Phone: 01522 244880 Our head office is open Monday - Friday, 9am - 5pm, and our team are always happy to help if you have any questions.
Informações de contacto
3 Pioneer Way, LN6 3DH, Lincoln, Reino Unido
- 01522 244880
- hello@888vapour.com
- 888vapour.com
3,5
Aceitável
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding next day service
7 de abril de 2021
Resposta da 888 Vapour
Hi Mark,
Thank you for your kind review! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Excellent service as usual
5 de abril de 2021
Resposta da 888 Vapour
Hello Brian,
Glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Great service as always !
31 de março de 2021
Resposta da 888 Vapour
Hello Robert!,
Thank you for your kind review!😊
Kind Regards,
Abi Roberts
Customer Service Assistant
First rate service
First rate service, prompt delivery of quality products. I dont buy anywhere else!
31 de março de 2021
Resposta da 888 Vapour
Hi Victoria!
Thank you for being a loyal customer to 888 Vapour! 😊
We look forward to welcoming you back next time!
Kind Regards,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hi Barbara!
We are so glad that you are happy with your TECC Arc Mini Kit! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
This was all very good good service…
This was all very good good service good quality cheers been going to 888 years
29 de março de 2021
Resposta da 888 Vapour
Hello Martyn!
Thank you for being a loyal customer to 888 Vapour! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Quick delivery and flavourful juice.
Quick delivery and flavourful juice.
Fully satisfied.
Thumbs up!
29 de março de 2021
Resposta da 888 Vapour
Hello Natasha!
Thank you for your feedback we are glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
A vape company that actually cares about their customers
888 vape is a breeze to order from they remember previous orders so it's literally just a couple click and the order is complete. I made the mistake of using generic vape companies on Amazon who don't care about there customers but these guys do and they prove that they do when they personally reply to any and all correspondence you send i have recieved multiple personal emails back from them. I would highly recommend 888vape
28 de março de 2021
Resposta da 888 Vapour
Hello!
Thank you for your amazing feedback, we are so glad that you are highly satisfied with the levels of customer service you have received from 888 Vapour! 😊
We look forward to welcoming you back soon!
Kind Regards,
Abi Roberts
Customer Service Assistant
Probably the best retailer on the net.
An excellent company to deal with everything just runs smoothly with no problems.This is the way all e retailers should be. I will probably carry on using on line even when the shop opens.
I just wish I could figure out how to use my points!!
Well done 888 keep up the good work.
26 de março de 2021
Resposta da 888 Vapour
Thanks so much for the review Steve, https://888vapour.com/pages/888-vapour-rewards this should help, if not we can help over live chat.
just a quick thought
just a quick thought, that i really have had good service from these guys and would recommend them always
thanks
25 de março de 2021
Resposta da 888 Vapour
Hi Philip!
Thank you for your lovely feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Disappointed Customer
I would normally rate 5 stars but the last time I wanted to order some juice and coils (2) I was disappointed when I was told that 1. I had to order online only and 2. I had to order 5 coils when I really only wanted 2.
When I started ordering supplies from your company the only way I could order was to call and place a order because I don't have pay pal. I got used to doing it that way and miss being able to do it.
Your Customer Service rating took a large hit in my opinion.
24 de março de 2021
Resposta da 888 Vapour
Hi Dean,
Thank you for your feedback,
During lockdown a lot of staff were working from home and phone orders were unable to be taken, however now that the world is getting more back to normal we are more than happy to take your order over the phone! 😊
If you are wanting to purchase 2 coils in the future it is best to pop into one of our stores as they are able to sell singular coils! 😊
If you have any further questions please do not hesitate us on hello@888vapour.com 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Product arrives within 48 hours
Product arrives within 48 hours - efficient service - great product
24 de março de 2021
Resposta da 888 Vapour
Hi Ruby,
We are glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Ease of ordering.good product.fast…
Ease of ordering.good product.fast delivery.what more can I say
23 de março de 2021
Resposta da 888 Vapour
Hello David!
Thank you for your kind feedback! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Fab fast service great customer service
23 de março de 2021
Resposta da 888 Vapour
Hello Deb!
We are happy to help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Will be using again 😊
First time buyer and I was very happy with the 24hr delivery
23 de março de 2021
Resposta da 888 Vapour
Hi Josh!
Thank you for your feedback, we look forward to welcoming you back next time! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Resposta da 888 Vapour
Hi Brenda!
We are more than happy we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Easy to order what I needed
22 de março de 2021
Resposta da 888 Vapour
Hi Louise!
Glad we could help! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
Very happy customer 😁
Whenever ordering vape juice from 888vapour it has always been delivered on time, sometimes even earlier than expected. Quick and easy website to use and so much lush options at such good prices. Extremely happy with 888vapour, I won't buy from anywhere else! 😁
21 de março de 2021
Resposta da 888 Vapour
Hello Jordann!
Thank you for your amazing review we are so happy we could help!
We look forward to welcoming you back next time you order with us! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
888vapor.com is Fab.
Love this site so easy to use. Competitive prices fast delivery too.
Lemon&Lime V4pour is currently my favourite 😍
21 de março de 2021
Resposta da 888 Vapour
Hi there!
Thank you for your feedback! We love the V4POUR flavour range too! 👌
Kind Regards,
Abi Roberts
Customer Service Assistant
Great choice of options
Great choice of options, really fast delivery. I would not use anyone else.
17 de março de 2021
Resposta da 888 Vapour
Hi Kathryn!
Thank you for being a loyal 888 Vapour customer! 😊
Kind Regards,
Abi Roberts
Customer Service Assistant
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.