This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Ver mais
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This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Ver mais
A empresa respondeu
From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole proc... Ver mais
8mart continues to be very patient and efficient with helping me find and purchase the items I want! The first time I used 8mart was to buy specific anime/game merch that I otherwise could not get her... Ver mais
A empresa respondeu
First time using 8mart, it has been a pleasant experience thus far. While currently 8mart charges 500yen per item, they help to procure and remind sellers, store, check and ship items in good order. I... Ver mais
A empresa respondeu
Escrito pela empresa
Room 405, Yamato Building 1-6-16 Kanda Izumicho Chiyoda-ku, 101-0024, Tokyo, Japão
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very efficient service! customer service team is highly responsive and incredibly helpful!

Resposta da 8mart.jp
I have ordered multiple times from 8mart over about 2 years. Service is good and any queries are replied promptly. Delivery is reliable and prices are reasonable since you can choose from multiple delivery options. Had one incident where the item I wanted sold out but I was informed shortly and I received the full refund within a few days. Will definitely continue to order from 8mart.

Resposta da 8mart.jp
Second time I order from 8mart and the experience has been as good as the first one! Very fast response too considering it was in the middle of the holidays. Based on my experience I highly recommend! And thank you for the little gift 🥺 happy new year!

Resposta da 8mart.jp
Good experience once again! I was one happy person opening my (late) Christmas package :)
Few short notes:
- They were a little slower in securing my items this time (I think several hours as opposed to the usual ten minutes?). However, it's likely they experienced more orders than usual due to how close we were to the holidays
- 8mart recently implemented a 30 day free storage counter next to each item and changed how shipping requests are made - meaning they'll consolidate the package and then offer options (complete with prices), from which you can choose yourself. I highly prefer this over going in blind with 8mart's choice or hoping my package falls within the conditions of my preferred option...and take it as a sign that they really do value our feedback as customers ^-^ Looking forward to future improvements ~
- I couldn't use their winter special promotion (300yen per item fee) as much as I would've liked - also it lasted about two days, compared to some proxies running their promotions for a month or so - but I appreciate the gesture! Maybe there'll be a day when 8mart can run their promotions for longer. Until then, I'm (for the most part) happy with what they provide

Resposta da 8mart.jp
Overall very good, I’m happy with the prices of items but I do think shipping can be a little expensive. For people who are kpop collectors this is a very good site but shipping for only photocards can be expensive and the amount packaging can be excessive (the price could have easily been lowered if a smaller shipping box/package was chosen.). Besides that I’ve have no complaints and the customer service team is great and very nice.

Resposta da 8mart.jp
The transaction was quick, easy, and reliable. Getting items through them was very good.

Resposta da 8mart.jp
This is my second time buying from them and once again I'm so incredibly happy with my order, everything is here and was packaged amazingly and shipping was very fast for such a low cost!! Highly recommend buying from 8mart, especially if you want multiple things from Mercari!

Resposta da 8mart.jp
I use 8mart's services mainly for Mercari JPN ordering Kpop photocards: I have been using their services for a couple months now and I have now forwarded 6 boxes from them to me. Every single time they are fast to order from Mercari, fast to process packages into their system, fast to give me shipping quotes, and fast to ship out once I pay. They know how to carefully package items to make sure they arrive safely (with DHL they use the DHL box and a polymailer for even more protection). I have reccomended them to so many of my friends and they love them as well. I will continue using them for as long as I can, thank you so much for being a great company!

Resposta da 8mart.jp
The site is amazing, I ordered what I wanted from pokemon center and got it super fast

Resposta da 8mart.jp
My first time ordering from 8mart and it arrived pretty fast. Their service is nice as well as the service fee and they reply to emails right away when I asked if I could change shipping methods. Would definitely order from 8mart again ☺️

Resposta da 8mart.jp
Items arrived quickly and were packaged very well! A remarkable experience overall

Resposta da 8mart.jp
Excellent! Fast response and good service. Shipping rates are reasonable.

Resposta da 8mart.jp
The shipping was extremely fast and it is by far the best proxy to buy from Japan. the shipping costs are affordable and it’s a great way to get things you may not be able to find on western markets.

Resposta da 8mart.jp
Great service! They secure items really quickly. My items arrived within a well through ems and the package was great!

Resposta da 8mart.jp
very fast proxy! great communication from them. I had zero trouble using the service and would definitely use again. very trustworthy.

Resposta da 8mart.jp
I have been using them for mercari japan and they are able to secure listings fast! shipping is really afforable too. Hopefully it stays this way <3

Resposta da 8mart.jp
My go to proxy for Japan. Just purchased again after a hiatus of a couple of months. Reliable and response was sufficiently prompt. Items were also carefully packed. Recommended!

Resposta da 8mart.jp
Everything is smooth and easy with 8mart!! I absolutely love buying items from them!

Resposta da 8mart.jp
8mart representatives are very nice and prompt! They were also very diligent with my items and wanted to ensure I had made the correct purchase. The items came packed safely and I am so happy! Thank you.

Resposta da 8mart.jp
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