8mart.jp Opiniões 

553
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole proc... Ver mais

Classificada 5 em 5 estrelas

8mart continues to be very patient and efficient with helping me find and purchase the items I want! The first time I used 8mart was to buy specific anime/game merch that I otherwise could not get her... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First time using 8mart, it has been a pleasant experience thus far. While currently 8mart charges 500yen per item, they help to procure and remind sellers, store, check and ship items in good order. I... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plataforma de comércio online
  2. Loja de artigos colecionáveis
  3. Empresa de exportação
  4. Mercado de segunda mão
  5. Loja de hobbies
  6. Leilão online

Sobre 8mart.jp

Escrito pela empresa

Welcome to 8mart!
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀

Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!

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Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

553 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(553)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

very efficient service!

very efficient service! customer service team is highly responsive and incredibly helpful!

12 de janeiro de 2023
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Resposta da 8mart.jp

Hi Luci,

Thanks for the 5 star review! At 8mart Japan we strive for the best service, and utmost quality. We take pride in our work, so we're super happy to hear that you are satisfied with our services!

We hope to shop with you again sometime soon (:

- Team 8mart

Classificada 5 em 5 estrelas

Easy to use and reliable service

I have ordered multiple times from 8mart over about 2 years. Service is good and any queries are replied promptly. Delivery is reliable and prices are reasonable since you can choose from multiple delivery options. Had one incident where the item I wanted sold out but I was informed shortly and I received the full refund within a few days. Will definitely continue to order from 8mart.

17 de janeiro de 2023
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Resposta da 8mart.jp

Hi YY,

Thank you so much for always using 8mart Japan and taking the time to share your experience with us!
We hope to shop with you again sometime soon(:

- Team 8mart

Classificada 5 em 5 estrelas

Second time I order from 8mart and the…

Second time I order from 8mart and the experience has been as good as the first one! Very fast response too considering it was in the middle of the holidays. Based on my experience I highly recommend! And thank you for the little gift 🥺 happy new year!

17 de janeiro de 2023
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Resposta da 8mart.jp

Hi gio,

Thank you so much for the positive rating!
We're happy that you're happy, and we're looking forward to your next visit to 8mart Japan (:

We hope you liked the little gift and happy 2023 to you as well!

- Team 8mart

Classificada 4 em 5 estrelas

Nice, nice, nice

Good experience once again! I was one happy person opening my (late) Christmas package :)

Few short notes:
- They were a little slower in securing my items this time (I think several hours as opposed to the usual ten minutes?). However, it's likely they experienced more orders than usual due to how close we were to the holidays
- 8mart recently implemented a 30 day free storage counter next to each item and changed how shipping requests are made - meaning they'll consolidate the package and then offer options (complete with prices), from which you can choose yourself. I highly prefer this over going in blind with 8mart's choice or hoping my package falls within the conditions of my preferred option...and take it as a sign that they really do value our feedback as customers ^-^ Looking forward to future improvements ~
- I couldn't use their winter special promotion (300yen per item fee) as much as I would've liked - also it lasted about two days, compared to some proxies running their promotions for a month or so - but I appreciate the gesture! Maybe there'll be a day when 8mart can run their promotions for longer. Until then, I'm (for the most part) happy with what they provide

28 de dezembro de 2022
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Resposta da 8mart.jp

Hi rookie,

Once again for the thorough review!
We’re glad to hear that you were happy with your belated Christmas package from Japan(:

Thank you for your understanding in regards to the slower than usual purchasing time frame.
Like you mentioned during the month of December (Right when we were holding our promotion)
we had a huge spike in orders (Which we were happy to see!) so it took a little longer than usual
for our buying agent to process all of them. While we hope to keep this trend of more orders
we also hope to continue to uphold the speedy purchasing time we are known for.

We are glad to hear that our recent big system updates makes using 8mart Japan smoother for customers like you rookie! Yes, we do really value our customers feedback and our small hardworking team at 8mart Japan takes into consideration what operational changes we can make to better serve our customers while also streamlining our operations.

We’re sorry to hear that you weren’t able to take full advantage of our short little promotion.
Currently we're brainstorming different promotions and events we can hold throughout 2023 that everybody will enjoy!

Thank you again for always leaving us a thorough review of your experience with 8mart Japan.
Happy 2023 and we’ll continue to work hard for that 5 star rating (;

- Team 8mart

Classificada 5 em 5 estrelas

Overall very good

Overall very good, I’m happy with the prices of items but I do think shipping can be a little expensive. For people who are kpop collectors this is a very good site but shipping for only photocards can be expensive and the amount packaging can be excessive (the price could have easily been lowered if a smaller shipping box/package was chosen.). Besides that I’ve have no complaints and the customer service team is great and very nice.

9 de dezembro de 2022
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Resposta da 8mart.jp

Hi Maria,

We’re glad to hear about your overall very good experience with 8mart Japan!

We try to keep our costs at 8mart Japan as low as possible without compromising the quality of our services, but unfortunately, when it comes to international shipping fees, that is something out of our control. Since the start of the COVID-19 pandemic, shipping fees for all shipping couriers and Japan Post have skyrocketed and have also limited the more reasonable shipping methods for some areas, including the U.S., so any small package will cost at least about $20.

On our site we do provide a shipping calculator: https://www.8mart.jp/search_shipping-calculator
that can help you estimate the approximate shipping fee.

We hope you enjoy your photocards and hope to shop with you again sometime soon!

-Team 8mart

Classificada 5 em 5 estrelas

The transaction was quick

The transaction was quick, easy, and reliable. Getting items through them was very good.

28 de novembro de 2022
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Resposta da 8mart.jp

Hi Yellow Rabbit,

So glad to hear that you had a good experience using 8mart Japan.
We’re looking forward to making your experience even better in the future!

We hope to shop with you again sometime soon.

- Team 8mart

Classificada 5 em 5 estrelas

Amazing as always!

This is my second time buying from them and once again I'm so incredibly happy with my order, everything is here and was packaged amazingly and shipping was very fast for such a low cost!! Highly recommend buying from 8mart, especially if you want multiple things from Mercari!

27 de novembro de 2022
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Resposta da 8mart.jp

Hi Koji,

We’re so glad to hear you used 8martJapan a second time!
Thanks for sharing your awesome experience with us, your review and satisfaction mean the world to us😊

We hope to shop with you again soon!

-Team 8mart

Classificada 5 em 5 estrelas

My favorite Japan Proxy!

I use 8mart's services mainly for Mercari JPN ordering Kpop photocards: I have been using their services for a couple months now and I have now forwarded 6 boxes from them to me. Every single time they are fast to order from Mercari, fast to process packages into their system, fast to give me shipping quotes, and fast to ship out once I pay. They know how to carefully package items to make sure they arrive safely (with DHL they use the DHL box and a polymailer for even more protection). I have reccomended them to so many of my friends and they love them as well. I will continue using them for as long as I can, thank you so much for being a great company!

7 de dezembro de 2022
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Resposta da 8mart.jp

Hi Lisa!

We take great pride in our work, and our sincerest hope is that each and every customer has a similar experience as you when using our services!
Thank you for recommending us to your friends as well, we are elated to hear they love us as well😍 We hope to continue to provide a speedy service, we really appreciate you leaving us a glowing review✨

The pleasure is all ours, thank YOU for being such a wonderful customer!

We hope to continue to shop with you for your Kpop PCs😊

-Team 8mart

Classificada 5 em 5 estrelas

The site is amazing

The site is amazing, I ordered what I wanted from pokemon center and got it super fast

28 de novembro de 2022
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Resposta da 8mart.jp

Hi Jamel!

Thank YOU for being an amazing customer of ours🤩
We're happy that you were able to get the item you wanted from the Pokemon Center and got it quickly.

Enjoy and we hope to see you again soon!

- Team 8mart

Classificada 5 em 5 estrelas

Fast and trustful

21 de novembro de 2022
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Resposta da 8mart.jp

Hi Andres,

Thanks for leaving us a review (:
We hope to shop with you again sometime soon!

- Team 8mart

Classificada 5 em 5 estrelas

Affordable service and Fast shipping

My first time ordering from 8mart and it arrived pretty fast. Their service is nice as well as the service fee and they reply to emails right away when I asked if I could change shipping methods. Would definitely order from 8mart again ☺️

23 de novembro de 2022
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Resposta da 8mart.jp

Hi Mariz,

Thank you so much for the review and choosing us as your Japan proxy! We're so glad to hear that your items got to you quickly (:

We hope to see you again soon!

-Team 8mart

Classificada 5 em 5 estrelas

A remarkable experience overall

Items arrived quickly and were packaged very well! A remarkable experience overall

14 de novembro de 2022
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Resposta da 8mart.jp

Hi Deborah!

Thanks for giving us a 5 star review (:
We're so glad to hear that you had a remarkable experience overall with 8mart, enjoy your items!

We hope to shop with you again sometime soon.

- Team 8mart

Classificada 5 em 5 estrelas

Excellent

Excellent! Fast response and good service. Shipping rates are reasonable.

17 de novembro de 2022
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Resposta da 8mart.jp

Hi Alicia!

We're happy to hear that our team provided you with good service!
Hope to shop with you again soon😊

-Team 8mart

Classificada 5 em 5 estrelas

The shipping was extremely fast and it…

The shipping was extremely fast and it is by far the best proxy to buy from Japan. the shipping costs are affordable and it’s a great way to get things you may not be able to find on western markets.

2 de agosto de 2022
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Resposta da 8mart.jp

Hi Lucy!

Thank you so much for taking the time to leave us this amazing review! We're honored that you called us the best proxy to buy from Japan😍
We hope to continue to keep shipping costs affordable for everybody.

Hope to shop with you again soon!

-Team 8mart

Classificada 5 em 5 estrelas

Great service

Great service! They secure items really quickly. My items arrived within a well through ems and the package was great!

14 de novembro de 2022
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Resposta da 8mart.jp

Hi Yadira!

Thank you for the great review(:
We take great pride in our work, and in making sure that all of our customers orders are secured quickly and packages arrive safe and sound!

- Team 8mart

Classificada 5 em 5 estrelas

very fast proxy

very fast proxy! great communication from them. I had zero trouble using the service and would definitely use again. very trustworthy.

10 de novembro de 2022
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Resposta da 8mart.jp

Hi tlasse!

Thanks for using 8mart, we're glad to hear that you would use us again as your proxy😊
We hope to shop with you again soon!

- Team 8mart

Classificada 5 em 5 estrelas

Efficient and afforable

I have been using them for mercari japan and they are able to secure listings fast! shipping is really afforable too. Hopefully it stays this way <3

7 de novembro de 2022
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Resposta da 8mart.jp

Hi jas!

Thanks for taking the time to share your experience with us😊❤️
We hope to shop with you again soon.

-Team 8mart

Classificada 5 em 5 estrelas

My go to proxy for Japan

My go to proxy for Japan. Just purchased again after a hiatus of a couple of months. Reliable and response was sufficiently prompt. Items were also carefully packed. Recommended!

2 de novembro de 2022
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Resposta da 8mart.jp

Hi VC,

We're happy to see you back😊 Thanks for choosing 8mart as your go to proxy for Japan!

Hope to shop with you again soon.

-Team 8mart

Classificada 5 em 5 estrelas

Amazing!

Everything is smooth and easy with 8mart!! I absolutely love buying items from them!

2 de novembro de 2022
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Resposta da 8mart.jp

Hi ncabrera,

We’re thrilled to hear that you love using our services!
Looking forward to shopping with you again🥰

-Team 8mart

Classificada 5 em 5 estrelas

Very Pleased with 8Mart - Will Use Again

8mart representatives are very nice and prompt! They were also very diligent with my items and wanted to ensure I had made the correct purchase. The items came packed safely and I am so happy! Thank you.

25 de outubro de 2022
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Resposta da 8mart.jp

Hi Jessy,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated (:
We hope to see you back soon!

-Team 8mart

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