A2X's support team has gone above and beyond at every opportunity. I entered a project part way through and was taking over for someone that left me a bit of a tangled mess. The support team saved... Ver mais
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Leia as opiniões dos outros
A2X has been incredible for us! Has saved us so much time and is the first resource I found that connects directly to Amazon, is accurate, and great customer service when we've needed it. Highly recom... Ver mais
A2X is a must selling on Amazon! Started a new US business on Amazon, quickly realized how complicated accounting is with Amazon statements split over 2 months! A2X makes accounting a breeze seperat... Ver mais
A2X is probably the most important integration tool for my online business! Take the time to set it up correctly and you will get accurate and detailed financial information you can rely on. I don't... Ver mais
Informações sobre a empresa
Escrito pela empresa
A2X transforms messy payout data from Amazon, Shopify, eBay, Etsy, Walmart, and PayPal into accurate summaries — broken down by sales, fees, refunds, taxes, and more — that reconcile perfectly in QuickBooks or Xero. 13,000+ ecommerce businesses and accounting professionals rely on A2X to make payout reconciliation accurate and effortless. Referred to as the 'Gold Standard' in ecommerce accounting, A2X has won Xero Practice App of the Year in the United Kingdom and Canada, and Xero Small Business App of the Year in the United States.
Informações de contacto
Nova Zelândia
- a2xaccounting.com
4,7
Excelente
88 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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One of the best companies I've ever dealt with.
As an Amazon third party seller and also brand registered with FBA, this service has been a lifesaver. Amazon's reports are so convoluted and hard to decipher with all their different fees. I'm sure I was missing deductions before using A2X. It seamlessly sends my data to QuickBooks and categorizes everything if you opt for that. You can also customize where you want things categorized. I use this for my Amazon and Ebay business. But the real clincher for me is their support team. I needed a little handholding when I first started using A2X and they always replied within 15 minutes, were incredibly patient and friendly throughout. These folks go above and beyond. I don't generally write reviews but this service has saved me hours of bookkeeping.
3 de junho de 2024
Opinião espontânea
Resposta da A2X
Hi J.D., thank you so much for this feedback. We really appreciate you taking the time to write it. A2X strives to provide the gold standard; both in automating ecommerce accounting, but also with customer support, so we’re thrilled to read your review. - Amy
A2X is great
It's one of the best APPs I've used so far. For me it works perfectly well to connect Amazon, Shopify and Walmart to Xero
30 de maio de 2024
Opinião espontânea
Resposta da A2X
Hi Chavdar, thank you very much for the review, we appreciate it and are glad to hear it's working well for your Amazon, Shopify, and Walmart accounts. - Amy
Works well and saves lots of time
30 de novembro de 2023
Opinião espontânea
Resposta da A2X
Thanks very much for your feedback, Tim, we appreciate it. Glad to hear A2X is saving you lots of time. - Amy
Bug on the payment screen
Bug on the payment screen. I selected monthly subscription and put in my details the page loaded and showed $499 which it kept defaulting to. I change it I was charge for the monthly and then for the $499. There is clearly a problem here. I reported it immediately to be told there is no problem… I beg to differ
15 de outubro de 2023
Opinião espontânea
Resposta da A2X
My apologies for the delay in addressing your concerns. We strive to provide prompt assistance across various platforms, however, our team has not actively monitored Trustpilot. I’m sorry for this oversight.
Regarding your experience with our payment process, I understand how frustrating it can be to encounter unexpected or incorrect charges. I apologise that you had this experience with A2X. This is not the service we aim to provide. It seems some clarification regarding our subscription plans was needed. Our $499 plan is designed for businesses processing over 50,000 orders per month. If this doesn't align with your needs, then it's certainly not the appropriate plan for you.
I’ve requested some more information via Trustpilot so that we can rectify the situation for you. Alternatively, you can email me directly at amy@a2xaccounting.com. - Amy
Very bad experience with the tool and…
Very bad experience with the tool and the support.
6 de abril de 2021
Opinião espontânea
Resposta da A2X
Hi Sean, My apologies for the delay in responding to your reviews. Although we strive for prompt responses across platforms, our team has not actively monitored Trustpilot.
I’m sorry to hear about the interaction you had with A2X. This is not the experience we want our users to have. I’ve requested more information via Trustpilot so that we can ensure your feedback is taken on board. Alternatively, you can email me directly at amy@a2xaccounting.com. - Amy
A great tool
A great tool. I wish I had found it earlier. It will save you hours of work. It effortlessly transfers all the account sales data for Amazon and Shopify to Quickbooks.
27 de maio de 2020
Opinião espontânea
Resposta da A2X
Sorry for the delay in responding and thank you very much for your review. So glad to hear A2X is saving you time on your Amazon and Shopify accounting. - Amy
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