Ability Ltd Opiniões 

52
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very pleasant and efficient person who came to inspect my extractor fan The service was excellent from the helpful call to the company to the time he spent checking all aspects of the problem I wo... Ver mais

Classificada 5 em 5 estrelas

Central heating problem, requiring full drain and power flush. Ability were able to attend within 24 hours, Tom was able to quickly diagnose the issue and the job was booked in and completed within a... Ver mais

Classificada 5 em 5 estrelas

Called Ability this morning as my LPG boiler stopped firing up. Everyone super busy as the T Wells water crisis has caused innumerable problems. But they sent an engineer this afternoon and thankfu... Ver mais

Classificada 5 em 5 estrelas

the engineer came in the afternoon of Thursday with his tools laid his sheets down and took the gas fire apart after he checked every part when he was satisfied he tested the air with smoke stick... Ver mais

Informações sobre a empresa

  1. Empresa de aquecedores
  2. Electricista
  3. Canalizador

Escrito pela empresa

Ability is a family run plumbing, heating and electrical company. We have multiple engineers which means that we can usually get to you quickly. We are Gas Safe registered, OFTEC registered and NICEIC registered. We have been in business for over 40 years, covering a large service area of about 25 miles from Tunbridge Wells. You can call our office to speak to a member of the admin team and arrange anything from a routine boiler service to a free quote for a new installation. We work on all domestic systems and have commercial qualified engineers as well. Check out our range of services in the menu and call to see how we can help you. Same day emergency appointments are usually available for plumbing, electrical, gas, LPG and Oil.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

52 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(52)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The Ability engineer

The Ability engineer, George came on time and did a fantastic job. The workmanship was exceptional and he left the bathroom clean and tidy. Polite and pleasant, great service.

19 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

This company answered the phone

This company answered the phone! So nice to speak to a human that can help with advice, then explain the cost and send an engineer right away. That’s the service I was looking for. Job done in first visit so a warm home with no leaks anymore! Highly recommend

16 de fevereiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Too many mistakes - and overall a nightmare.

A lovely guy, but one who cut many corners to get the job done, which was to install 2 new bathrooms. He apologised for doing so, but we have had numerous issues since.

Pencil marks were left on the splash backs. the sealant was poorly done and we had leaks on several occasions, including loos.
The shower water units were installed back to front so you have to use the showers in reverse. Kickboards weren't properly installed.

The pump to the 2 new showers they installed isn't working properly, (its barely 3 months old) and we are currently down to one meagre shower for 6 of us. Oh, and a loo has started leaking again.

Frustrating.

EDIT: They since sent someone within an hour to sort. So i have up rated. Typically the issues we had were not immediately visible. (although we had recorded proof). But again he was lovely and did what he could to prevent the issues re-occurring. We now have 3 showers working.

So Im less frustrated than i was this morning. But there have still been too many issues to give more than 3 stars.

EDIT 2

So less than a year later we had two leaking shower units, blown fuses, as the water was leaking through kitchen lights, and a ceiling in the downstairs living room that needs replacing because of mould caused by the leaking. Another plumber has had to come and rip out the shower units and reinstall properly. The overall installation was exceptionally poor and rushed. The finish is bad, and the follow up was unprofessional. Yes - we may have ended up been awkward and difficult - but when the sole reason for installing new shower units was to solve 2 leaking rooms, and then the leaks continue after the install for months - and there are more and bigger problems after that - then you cannot help but think that the issues are not with us. We have not been able to use the showers for the last 2 months, until a more professional plumber has sorted what should have been done initially. I cannot put his thoughts here on the work that was done by Ability. There are Children reading. Possibly.

26 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely impressed

Extremely impressed. A real professional team of guys. Boiler installation went like clockwork and a competitive price too. Highly recommend

7 de julho de 2019
Opinião espontânea
logótipo da Ability Ltd

Resposta da Ability Ltd

Thank you for taking the time to leave a review. We value your feed back and appreciate your comments. It is important to us a small local family business to provide the good service that you have recognised.

Daniel Moon

Classificada 5 em 5 estrelas

Wow what a team!

Wow, what a team. Very impressed with Paul and young George. Also happy with Matthew for the organisation of the oil boiler installation and Daniel for the reassurance and overview of the management. Thanks to the office for instant telephone support. I will be back!

3 de julho de 2019
Opinião espontânea
logótipo da Ability Ltd

Resposta da Ability Ltd

Thank you for taking the time to leave a review. We value your feedback and appreciate your comments. We will continue to work hard and provide you with a service that meets the high standards you have recognised.
Daniel Moon.

Classificada 5 em 5 estrelas

A very friendly and cheap company

A very friendly and cheap company. I was without hot water and the breakdown cover people would not come for three days, called Ability and they was out in 2 hours. Boiler fixed for a good price

2 de julho de 2019
Opinião espontânea
logótipo da Ability Ltd

Resposta da Ability Ltd

Thank you for taking the time to leave a review. We value your feedback and appreciate your comments. We will continue to work hard and provide you with a service that meets the high standards you have recognised.
Daniel Moon.

Classificada 5 em 5 estrelas

A fabulous team

A fabulous team, very professional, installed my boiler and were clean and tidy. Polite and all at a very good price

4 de junho de 2019
Opinião espontânea
logótipo da Ability Ltd

Resposta da Ability Ltd

Thank you for taking the time to leave a review. We value your feedback and appreciate your comments. We will continue to work hard and provide you with a service that meets the high standards you have recognised.
Daniel Moon.

Classificada 5 em 5 estrelas

A truly awesome experience

A truly awesome experience. Clean and tidy gas engineers fitted my new boiler without any fuss. The quote was matched and job was well done

6 de maio de 2019
Opinião espontânea
logótipo da Ability Ltd

Resposta da Ability Ltd

Thank for taking the time to leave a review. We value your feed back and appreciate your comments. It is important to us a small local family business to provide the good service that you have recognised.

Classificada 5 em 5 estrelas

A good honest family business

A good honest family business. I called up with a faulty oil boiler and was offered a same day visit. Matthew fixed my boiler and set the time clock which I’ve never worked out! It’s time for a new boiler and so I’ll be back for a quotation. A really helpful and friendly service

6 de maio de 2019
Opinião espontânea
logótipo da Ability Ltd

Resposta da Ability Ltd

Thank you for taking the time to leave a review. We value your feedback and appreciate your comments. We will continue to work hard and provide you with a service that meets the high standards you have recognised.
Daniel Moon.

Classificada 5 em 5 estrelas

A very good job done

A very good job done. I had a boiler breakdown of which two other companies failed to fix. A polite and clear person on the phone gave me sound advice. The boiler chap was friendly and fixed it in less than an hour and all at a very reasonable price.

4 de maio de 2019
Opinião espontânea
logótipo da Ability Ltd

Resposta da Ability Ltd

Thank you for taking the time to leave a review. We value your feedback and appreciate your comments. We will continue to work hard and provide you with a service that meets the high standards you have recognised.
Daniel Moon.

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