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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought this watch as a present. The presentation box is absolutely top of the class and gives you a great feeling of high quality. On opening you see a stunning, sophisticated and elegant timepi... Ver mais

Classificada 5 em 5 estrelas

A very good Accurist watch deserves a very good replacement Accurist strap. The website was easy to access and showed a wide range of straps in various colours, materials and sizes. My order was de... Ver mais

Classificada 5 em 5 estrelas

Very happy with this watch, especially at the price point. The website photos are good, but it's even more impressive in the metal. Little details like the polished edges on the case make it fee... Ver mais

Classificada 5 em 5 estrelas

Thus is a Christmas present so can only review from the buyers side. Website easy to navigate, was a good price reduction on Black Friday. Delivery was as scheduled. Well packaged and very nice presen... Ver mais

Informações sobre a empresa

  1. Relojoaria

Sobre Accurist

Escrito pela empresa

About:
Accurist was established in 1946 in London, UK. The brand prides itself on selling beautifully designed watches with impressive features, all at reasonable prices.

British designs:
Our timepieces encompass classic British designs. Each individual watch is fabricated by our design team at our head office in the UK.

2 year guarantee:
All Accurist watches are guaranteed against manufacturing defects for a period of two years from the date of purchase.

What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.

Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.

Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.

Not received your order? Please visit: https://www.accurist.com/contact-us

We care:
From basic queries, to purchasing your watch, to the aftercare even years after, we care about our customers and want you to have the best experience possible. No matter what you need, we endeavour to assist everyone.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 46% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

excellent

Watch was even better than I was hoping for in a gorgeous case. Fast quick delivery and I would highly recommend. Thank you.

29 de maio de 2025
Classificada 5 em 5 estrelas

Used the website to make a purchase

Used the website to make a purchase. Was easy to navigate and use. Making the purchase was simple and secure, and the delivery was when it was meant to be.
The watch itself is a classic, timeless (no pun intended) design. The quality is higher that the cost suggests. Haven't had the watch that long, yet showing to be a worthwhile purchase. Glad I made this purchase :-)

20 de maio de 2025
Classificada 1 em 5 estrelas

Avoid this company...

I purchased a watch as a 40th Birthday gift in Nov 2024. After 3 months of usage it stopped working. I was sent a replacement watch in Feb 2025 and it again stopped working after 3 months of usage! Tried to contact them multiple times but they ignoring my requests and emails. AVOID this company if you want to get good quality watch that doesnt stop working after 3 months!!

20 de maio de 2025
Opinião espontânea
logótipo da Accurist

Resposta da Accurist

We’re very sorry to hear about your experience and truly regret any frustration this situation has caused.

Please rest assured that we take all feedback seriously and are committed to resolving issues swiftly. We can confirm that we have responded to your emails regarding both the original and replacement watch, and we’ve addressed your concerns in full. If you have not seen our replies, we kindly ask that you check your junk or spam folder, as sometimes messages can be filtered there inadvertently.

Your satisfaction is important to us, and we are here to help. If you are still experiencing difficulties or require any further assistance, please don’t hesitate to reach out again. You can also contact us by phone or through our website’s contact form to ensure your message reaches us promptly.

Thank you for your patience, and we hope to resolve this to your satisfaction very soon.

Classificada 1 em 5 estrelas
logótipo da Accurist

Resposta da Accurist

Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://www.accurist.com/contact-us). We apologise for any inconvenience caused. Kind regards.

Classificada 3 em 5 estrelas

The shipping and refund process was…

The shipping and refund process was easy to deal with.
The watch itself looked nice, but the quality was not as expected. One of the screws holding the links together was loose and kept slipping out, therefore I returned the watch.

26 de abril de 2025
Classificada 5 em 5 estrelas

Very good company to deal with

Very good company to deal with. Unfortunately I had to return a beautiful watch as I have very skinny wrists and looked too big on me. They never charged for return postage which is unusual nowadays and greatly appreciated. Refund back extremely swiftly. I would recommend this brand and company to anyone looking for a good value watch.

7 de maio de 2025
Classificada 5 em 5 estrelas

It’s a Beautiful watch

It’s a Beautiful watch, we have the pink face, it is timeless and very lady like.
We had our engraved with them also, it has been done again, beautifully.

Thank you.

23 de abril de 2025

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