Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The device seems good enough and matches the description. I'm not impressed with customer service though- I thought I'd buy direct and support the manufacturer, but a week after placing the order an... Ver mais

Classificada 5 em 5 estrelas

I recently purchased the Achedaway massage scraper and I’m genuinely impressed with the quality and performance. The device feels really solid and well-built, not cheap or flimsy like some others I’... Ver mais

Classificada 5 em 5 estrelas

Bought the Achedaway massage gun. Great product. Has helped with recurring leg pain I have had over the past 4 years. Using it following cool down has also mostly removed post exercise muscle sorene... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I have had a terrible experience. Faulty gun which doesn’t turn off properly once on and customer service not helping me to resolve. No way of contacting them apart from a whatsapp number that no one... Ver mais

Informações sobre a empresa

  1. Serviço de fitness e nutrição
  2. Terapeuta de massagem asiática
  3. Grossista de equipamento fitness
  4. Ginásio
  5. Fornecedor de equipamento de Fisioterapia
  6. Massagista desportivo

Escrito pela empresa

Achedaway makes innovative vibrating massage gun for muscle and fascia recovery, Boost performance and pain relief. FREE shipping on all purchases. We are excited to announce that from October 2022, Achedaway UK re-launched with a new, highly motivated team. Feel free to contact our team about any queries, we are here to help you on you wellness journey!


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

97 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Unacceptable tactics from this company…

Unacceptable tactics from this company . They forced you to buy from the local distributor store the gun , overpriced (almost 100€ more expensive)

Edit : they are double priced right now

15 de abril de 2023
Opinião espontânea
logótipo da Achedaway

Resposta da Achedaway

Hi there, our massage guns across Europe, US and the UK are all similarly priced.

Also this is the Achedaway.uk site not Achedaway Europe so we do not ship to Greece nor do we deal in euros.

Please send us an email at contact@achedaway.uk so we can discuss this further.

Kind Regards
Achedaway Team

Classificada 5 em 5 estrelas

Superb Customer Service

The customer service at Achedaway was superb. I was unhappy with the product (it just didn’t work for me) and they facilitated a no-fuss return and a full refund with good communications throughout.

20 de março de 2023
Opinião espontânea
logótipo da Achedaway

Resposta da Achedaway

Thanks for the review Richard. Much appreciated!

Classificada 5 em 5 estrelas

New Ownership, No Problems

I was aware of the negative reviews on here so reached out via the live chat function prior to making the purchase in search of some reassurance. I received an almost instant reply informing me that the company was under new ownership. I ordered and received the item a few days later. Everything was exactly as you would hope and expect, and the massage gun itself is better than the others I have tried. I believe that the new owners are aligned with newpb.co.uk, at least the transaction was handled by them.

No complaints from me, really good service.

27 de fevereiro de 2023
logótipo da Achedaway

Resposta da Achedaway

You're welcome Hamish and glad to hear you are enjoying your device!

Classificada 5 em 5 estrelas

Great experience

I have been using this in my sports massage for a few weeks now. The feedback from client's have been amazing. Not only does the heat help the muscle relax but also the clients. I have found the tool to be outstanding for tight areas to get out stubborn adhesions. I would fully recommend this product to anyone. I use along side my deep tissue work nearly every session. The clients can't get enough.

26 de fevereiro de 2023
logótipo da Achedaway

Resposta da Achedaway

Thank you Richard for taking the time to give us such a kind review. We're very happy to hear that your clients are loving the Achedaway Muscle Scraper!

Classificada 5 em 5 estrelas

Amazing product sturdy & powerful

Amazing product sturdy powerful… excellent for relieving muscle soreness and tightness….quick speedy delivery and fantastic customer service….

24 de novembro de 2022
logótipo da Achedaway

Resposta da Achedaway

We're really happy to hear you're feeling the benefits of the Achedaway Pro Victoria! Thanks for the review :)

Classificada 1 em 5 estrelas

SCAM !

SCAM !! I paid for the pro gun , they charged the money of course but never arrived the gun. I wrote them 3 emails no response at áll.

24 de junho de 2022
Opinião espontânea
logótipo da Achedaway

Resposta da Achedaway

Hi Bakk, we're extremely sorry to hear about your negative experience with us.

We have recently re-structured Achedaway UK, with new management who are eager to help with your situation. Please contact us at contact@achedaway.uk for any questions.

Classificada 1 em 5 estrelas

Dreadful company and service. Avoid them.

Dreadful. Avoid this company. Ordered from their website 6 weeks ago. Paid £219. I received a confirmation of order email. Since then, nothing. I have written to them multiple times. Their website seems to be permanently down.

I did receive and email recently asking me to review their product. That's a bit difficult to do when you've not received it.

I am starting to look at alternatives to get my money back.

8 de junho de 2022
Opinião espontânea
logótipo da Achedaway

Resposta da Achedaway

Hi Andy, we're sorry about your negative experience with Achedaway UK and understand your frustration.

We have recently re-structured Achedaway UK, with new management who are eager to help with your situation. Please contact us at contact@achedaway.uk for any questions.

Classificada 1 em 5 estrelas

Order not received, no communication

Ordered product over 2 weeks ago and still haven't received it yet.
Tried emailing 4 times with no reply. I don't think communication is part of the customer service provided.
Some indication of when my order will arrive would be useful but I don't hold high hopes

1 de junho de 2022
Opinião espontânea
logótipo da Achedaway

Resposta da Achedaway

Josh, we're extremely sorry to hear about your negative experience with us.

You are more than welcome to contact us at contact@achedaway.uk for any questions. We have a new management team who are ready to help.

Once again, we deeply apologise for the inconvenience

Classificada 1 em 5 estrelas

Product Not Received - No Support

Did not receive the product and despite chasing, there was silence from the manufacturer / seller. Was supposed to be a birthday present and now I have to chase the money I paid. Was hoping for better service.

31 de maio de 2022
Classificada 1 em 5 estrelas

Scam

Scam. Never received my order and no reply from emails asking for refund. Will be pursuing and taking action against this company.

23 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Order was confirmed on the 26 April

Order was confirmed on the 26 April, I still hadn't received the order by the 7 May, so I emailed Achedaway, they replied on the 8th saying I would receive the order within the week, it is now 8.30 pm on the 13 May and I have still not received the order or had an email saying when the delivery will be, very poor service.

13 de maio de 2022
Classificada 1 em 5 estrelas

Terrible

Terrible - company is clearly barely operating. Have not received the goods and no answers to any contact with the firm. No answer to calls either. Do no purchase from the company

11 de maio de 2022
Classificada 1 em 5 estrelas

Worst customer service ever

Worst customer service ever. Took more than 12 days to arrive. When contacted customer service a guy answered the phone as if the woke up from sleep. It’s a standard mobile number which connect you to somewhere in Europe. Told me shipment was from Germany only to find out after complaining to Klarna that it’s coming from China. Then seller tells me 22 days later how they have more than one distribution centres! Total rubbish, product came and it’s useless. Waste to time, money and effort.

4 de maio de 2022

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