Acutrack, Inc. Opiniões 293

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I didn't realize that I needed so much updating in my TikTok Seller account. Sadaf knew her way around the website like a pro and was able to update my shipping template information and get me back on... Ver mais

Classificada 5 em 5 estrelas

Acutrack is WONDERFUL to work with. They have a high level of customer service and they over deliever. Everything they told me they could do, they have done. I don't want to work with anyone else and... Ver mais

Classificada 5 em 5 estrelas

Acutrack has been such a huge help in my publishing business. Their fulfillment process is simple, smooth, and takes a lot off my plate so I can spend more time writing and creating new books instead... Ver mais

Classificada 5 em 5 estrelas

Everyone with Acutrack has been so helpful and encouraging. I've been self-publishing for a little over a year now and once I decided to branch out into using TikTok Shop, I knew I would need some gui... Ver mais

Informações sobre a empresa

  1. Impressora comercial
  2. Editora de livros
  3. Impressão digital

Escrito pela empresa

Acutrack is one of the leading book printing and fulfillment services available for self-publishers today. We instantly improve your customer service and profitability with a unique just-in-time book printing system. When you print and ship with Acutrack, you'll have expanded options for your books that print-on-demand companies can't match. Depending on your print run size, you can choose digital or offset printing at excellent rates, and our content submission template makes it easy to submit your material. Our professional book printing service builds your brand image because it matches the quality and feel of titles from the world's best publishers. We offer a complete range of binding choices, including perfect-bound (paperback), case-bound (hardcover), spiral, and metal O-ring in various trim sizes. The finest paper stock for inside pages and premium recycled coverboard for case-bound complete the look. Technology-driven logistics is the other side of Acutrack, and our global shipping capabilities are second to none. We have industry-leading order fulfillment to speed up shipping and improve customer service. It's easy to connect any online order intake to our system, regardless of your eCommerce platform or marketplace. We ship books as orders come in and can add collateral or merchandise to the packages. Self-publishers who switch to Acutrack from regular print-on-demand services enjoy many advantages. They include control over revenue, customer data retention, faster shipping during high volume periods, top-quality book printing services with more options, and the ability to ship collateral with books. We're the ideal solution for businesses, trainers, schools, and many others with books to print and ship.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

293 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(293)

132 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Fast Responding and helpful

I have had quite the time trying to find a company that will meet my printing needs and Acutrack has been very helpful. They respond fast and are trying to make things work so my book succeeds. I've had a few onnectivity issues with their platform and my website but we are working around it.

11 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic book printing and shipping company

Acutrack is a fantastic book printing and shipping company. The team did a great job launching my first book, and I am looking at giving them the task of printing two new books. For someone who has been publishing with Amazon KDP on a print-on-demand basis, I can confidently say it is as hands-off as the Amazon KDP model. Highly recommended.

9 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fulfillment and Logistics made easy!

Our entire experience working with AcuTrack has been nothing short of incredible. We manage a relatively complex annual calendar operation and AcuTrack made it not only easy to integrate with their company and solutions, but also to launch our product after switching partners in 2025. We are incredibly thankful to the team of Catherine, Pete and Raj for making our experience a wonderful one. We look forward to partnering with them for many years to come.

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Acutrack has been amazing to work with

Acutrack has been amazing to work with. They set up my account quickly, walked me through every step, and were incredibly helpful throughout the entire process. Their team is responsive, knowledgeable, and genuinely invested in making things easy. Highly recommend!

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Communication & Quality Products

Every member of the Acutrack team is top-notch! They are very responsive to any inquiry and walk you through every step of the process in a way that leaves you empowered and enthusiastic for the future. I highly recommend Acutrack and their services.

3 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Acutrack is Very Helpful

Acutrack its employees (especially my customer service specialist, Catherine F., and printing & formatting specialist, Bala), are great to work with. They are very helpful, friendly, and have often gone above and beyond to help me with various issues. I really appreciate the team there. I would not easily have been able to navigate TTS without them. Thank you, Cathe & team!

3 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Fulfillment Partner

Acutrack has been absolutely amazing to work with. They handle all of my TikTok Shop order fulfillment, and everything has been smooth, fast, and reliable. No issues whatsoever.

Their communication is excellent, their process is efficient, and they consistently deliver without any headaches or delays. It’s rare to find a fulfillment partner that’s this dependable and easy to work with.

Highly recommend Acutrack to anyone looking for a professional, trustworthy, and well-run fulfillment service.

23 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

TikTok Shop challenges

We were having great difficulty setting up variations with our TikTok Shop and Daniel was fantastic at walking us through our challenges to make sure everything worked correctly. Can’t express our appreciation enough!

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I really appreciate the support…

I really appreciate the support Acutrack has given me over the past months. I had a problem with TikTok opening my Shop. What should have taken 2-3 weeks to do took 4 months. During this time period, the Acutrack team was very encouraging, and I look forward to many prosperous years in Acutrack, fulfilling my book purchases. I highly recommend Acutrack.

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service! I had an issue that needed to be resolved, and they fixed it quickly. I've been working with them since early this year and am very happy overall.

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Always available to help and very knowledgeable

They walked me through every step of the process, and there was always someone to help with technical questions or otherwise - whether it be my account manager or an integration expert. I wouldn't say it was entirely seamless, but that may be on my part!

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Actrack makes selling a breeze on TikTok Shop

I've been working with Acutrack for the past 4 months. Within this time, they've made my experience selling my books on TikTok Shop a breeze. I work very closely with my project manager (shout out to Sindhu!) and she is readily available to answer my many questions. A few highlights on what I value about Acutrack:
1. High quality print job
2. Responsiveness when I have questions
3. Extremely smooth and dependable fulfillment
4. Very proactive to ensure my satisfaction

I know I'm just starting with Acutrack and using their basic offerings, but I look forward to expand our relationship in the near future!

18 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

great follow up

Catherine followed up and answered my questions nicely. She helped me set up my account along the way and explained all the steps clearly.

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent support at every step.

From the start, Acutrack's staff has worked hard to make my experience with them the best. They explained to me up front what I could expect from them and how to get additional help. They were patient with me during the TikTok integration, and we got everything working as it should. Orders are filled and mailed quickly, and the portal clearly organizes all the information I need. I am very pleased with Acutrack

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful support team!

The Acutrack support team was helpful, and helped guide me through all my questions and showed me how to effectively use my new client portal!

13 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and support

It’s been great knowing I have a fulfillment center I can rely on for high-quality book printing and on-time shipping. I’ve been learning the process along the way, and Catherine has been such a big help for me. She’s my contact person and always makes sure things run smoothly while answering any questions I have. Everyone at Acutrack has been patient, kind, and professional. I truly appreciate their support and attention to detail

11 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I recently ran into a technical issue

I recently ran into a technical issue, and the Acutrack team handled it with outstanding professionalism. Sinduja quickly connected me with the right support, and Daniel was able to resolve everything smoothly. Their responsiveness and willingness to help made the whole experience stress-free. I truly appreciate their consistent dedication to great customer service.

10 de novembro de 2025
Opinião espontânea

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