This is an interest free product, which provides excellent cover for eye wear for up to two years. The staff were pleasant and knowledgeable, clearly answering any questions I asked. I believe this t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
It was all due to the Assistant called Laali, otherwise the appointment would have been very much as any other. I have been using this opticians at John lewis in Milton Keynes for several years, as do... Ver mais
They resolved an issue i had efficiently & talked me through step by step while on the phone to rectify it, they went above & beyond to help me
I knew I needed glasses my eyesight had been deteriorating for a couple of years, I was somewhat apprehensive to say the least. The team did a great job with my eye tests very thorough. The sales and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Adaro Optics are the market leading provider of SaaS to Optical Retailers and their customers. Experts in glasses, contact lens and audiology subscriptions, with our first to market platform, providing flexibility, convenience and payment management. We’re revolutionising the optical industry, helping drive business through subscription and e-commerce ordering
Informações de contacto
Adaro Optics Ltd, Oakleigh House, Pattenden Lane, Marden, TN12 9QJ, Kent, Reino Unido
- 01622 833075
- sales@adaro.net
- adaro.net
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very knowledgeable staff and very good…
Very knowledgeable staff and very good service
Jack was really good and very patient…
Jack was really good and very patient with me to choose my pair of glasses, I had a great experience. Thanks again
Vision Express credit terms unclear and unfavourable
Communication for the Vision Express plan is totally unclear and appears to be punitive to the customer. I exchanged my glasses and was advised in store that the difference in price would reduce the monthly payment but Adaro contacted me with a direct debit change notice that hadn't adjusted any of the terms. Upon querying, they advised they would be shortening the term rather than the monthly payment, despite the store advice. But the first email from Adaro upon taking out the plan states that if you pay off the loan early, you no longer retain any of the plan benefits. Lose-lose for the customer if you change your mind, unless you cancel completely. Do not recommend.

Resposta da Adaro Optics
Staff were friendly
Staff were friendly and didn't rush the process. They were experienced and wanted to help.
Outstanding customer service.
The whole process was painless
The whole process was painless, efficient and excellent value.
Staff were excellent throughout
Staff were excellent throughout. I’ve only took delivery of the glasses yesterday but my initial reaction is very positive.
Excellent service and terms are…
Excellent service and terms are affordable thank you
The warm welcome when you walk in with…
The warm welcome when you walk in with a smile and always there to help
Everything was explained clearly.
The staff was soooo helpful
The staff was soooo helpful, really lovely
assistance at vision express in Tesco’s…
assistance at vision express in Tesco’s Cheltenham are always extremely thorough kind and ym Pihl and make it either the whole experience of choosing glasses and lenses and the cost of
I have had the best experience and…
I have had the best experience and paying monthly payments helps me better financially with not having to pay out a large sum upfront cost. I have recommend to family and they have also done the payments options and we are all extremely happy with the staff they were so helpful and the service we received was top class .the payment options are fantastic I highly recommend
I knew I needed glasses my eyesight had…
I knew I needed glasses my eyesight had been deteriorating for a couple of years, I was somewhat apprehensive to say the least. The team did a great job with my eye tests very thorough. The sales and service were also superb and the payment plans offers excellent benefits.
Very helpful staff all round everything…
Very helpful staff all round everything explained
Good service, quick and clear
All dealt with quickly and clearly by staff at Vision Express. Good service. No complaints at all.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







