A Day's March Opiniões 63

Really poor customer service.
I can reed here that I am not the only one that they handled badly.

They don’t take responsibility for faulty items or misleading products description.

Bought a pair of trousers that was marketed as a pair of pleated ones.
After washing with even better washing instructions, the pleating was totally gone. The customer service just say that it’s supposed to be so and that you need to iron them every time to get the pleating. There is no way you could know these when you get products home and inspect them. It’s when you have washed them you could see this, and then it’s too late to return them. I wouldn’t keep them if I would have know this before.

They should not be marketing them that way then. And just show a pair of regular trousers in the description.

And what I could tell from here and other people’s experience they don’t seem to care to resolve matters.

I have bought several pieces from them in the past. Now I will not make that mistake again. I recommend no one to buy from A days March.

Har handlat en del produkter från A days march. Överlag är jag nöjd med de produkter jag behållt. Men deras kundservice är under all kritik! När jag köpte en Overshirt i svart och sedan såg att lappen som är sydd på insidan i nacken. Att de sytt den med vit tråd, men sytt igenom tyget för långt. Så att på baksidan av overshirten på ryggen så syns det fläckvis med vita stygn. Vilket inte ser så snyggt ut på en annars helsvart overshirt.
Jag mailade kundtjänst och berättade att jag inte var nöjd med produkten, att den måste vara felsydd, eftersom den borde inte se ut så.

Men enligt dem så "ska den se ut så". (Men kollar man på bilderna på webben, så syns det inga vita sömmar bak i nacken på utsidan av overshirten av lappen som är sydd på insidan) Och jag får skylla mig själv eftersom att jag inte såg det innan jag tog bort tagsen och skickade tillbaka några andra saker som jag hade beställt.

Dålig kundservice! Var noga med att kolla igenom alla dina produkter ordentligt innan du tar bort dina tags. För upptäcker du något fel efter det, Ja då får du skylla dig själv enligt A days march.

The clothes and quality is nice but it’s very overpriced.

Great response from the CS team regarding a question I had about the sizes of the Lynx t-shirt, I believe I spoke to Albert. Very nice guy. Would definitely recommend.

Den sämsta kundservicen jag stött på i Sverige. Var försiktig om du köper något, du kan knappt prova kläderna utan att de nekar returer. De kör sin egen policy och följer inte vad Konsumentverket säger. Jag köpte en av deras dyraste tröjor och var missnöjd med kvalitén på den. Men eftersom jag tagit bort pristaggen så får jag inte returnera den. Vad är det för påhitt och varför kan de inte sätta på en ny prislapp undrar man ju. Suck. Det blir ingen mer shopping från dem tyvärr, det måste vara tryggare för konsumenten att handla. Tror jag kommer anmäla dem till Konsumentverket faktiskt.

Take some advice & stay well away from this company.
The clothes are over priced rubbish & the customer service is even worse (if possible).
A terrible experience from start to finish, one I wouldn't wish on anybody else.
You only have to read the other reviews to appreciate how poor this company is.
Charging premium prices for 2nd rate clothes and a 3rd rate service.

Shocking. The worst fitting clothes I have ever bought and very slow patchy customer service. Not happy

Big fan of the products! However, you need to stop using BudBee as an extended part of your brand and experience. They can’t be bothered to deliver - I just had a driver drive right past my house and afterwards sending a text that I was not home. I was standing in the door waiting for him.

Tar betalt för att retunera varor, även beställningar över 4000 kr. Detta framgick inte alls när jag beställt utan då markandsför de istället fri frakt över en viss nivå.

So I thought one expensive Ada Knitted Rib Dress from Stockholm and I just wore it once. Then I had bit accident that I got small food on my clothes, I ran to rid up them quickly but sadly the stains was left there. I am not recommending you to buy over expensive clothes that it has a similar style like H&M because of the bad quality.

Köpt två par jeans och två skjortor hittills.
Mycket nöjd med kvaliteten och passformen.

Trevlig och hjälpsam personal i butikerna dessutom.

Put my current home address in as I ordered an item. However it turns out they use DHL which saves your last shipment address or whatever is tied to your email address. I’ve moved house and haven’t used DHL since early 2020. So they shipped it to my old home address that I haven’t lived in for 2 years. A good few hours drive away. What’s the point in putting my home address down when they’ll just use DHL that saves your old details (without notifying me until it was out for delivery), and making it impossible for the customer (me) to rectify?
Poor service won’t be buying from them again. Especially for how much their items cost.

I've had one of the ADM lambswool sweater for one year and unfortunately it has already worn through on the elbow and created a gaping hole. Pretty gutted about it, as usually their stuff is high quality - I've had cheaper sweaters last much longer!

Great customer service! Bought a pair of pants which unfortunately broke after about five months. A Day's March offered to pay for a tailor to repair them or to ship me a new pair instead.

Nice quality and it is a bit cheaper than the other big fashion brands. Good service when ordering online. So far i am very satisfied with this brand!

Excellent - ordered Monday afternoon arrived Wednesday morning from Sweden to the UK.

Great trousers too.

Good pricing, average cashmere.

Very satisfied with my order and the service from A Day’s March. My initial order gone lost because of PostNord, however, the customer service team helped me out and provided a solution just within a matter of hours. I will shop again soon!

Great clothing, great customer service very helpful. It seems they fixed the issues they had some years ago.

Clothes are great! Such a shame I will never use this company again.

I bought some clothes in January and was not notified of an extra customers charge, this resulted in me receiving a bill from DHL.

A Day’s March said that they would settle the bill, they didn’t, and now DHL have passé my details for debt collection.

This is absolutely terrible and I am extremely unhappy.