Bought my usual product only to find the material was of the poorest quality and had no strength. $67 for a useless rubber ring.
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Leia as opiniões dos outros
Dishonesy salewomem calls at late hours to demand you change your review. Contradicts her own story of orders, saying an order is placed yet in the same sentence says there never was an order. Do not... Ver mais
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UPDATE The issue of the warranty has not been reaolved and now no one wants to deal with a fault. Very disappointing. There was initially an issue regarding the warranty, with Adult Smart telli... Ver mais
A empresa respondeu
I cancelled my order but you guys still shipped it, that shipment has now been confiscated by my country's custom department. Plus you guys do not answer to emails sent to customer care.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
With thousands of sex toys to choose from, Adultsmart is Australia's top adult online store. Now offering affordable, trackable international shipping, its popularity is growing fast. With an updated system and streamlined operating process, we provide some of the best prices and product quality available. All orders ship discreetly, with no company details on the package, and in many cases, orders are sent the same day. Everything shown on the site is in stock, so you can expect fast delivery without the wait. Experience the enhanced Adultsmart shopping experience today!
Informações de contacto
12 Production Avenue, 2217, Kogarah, Austrália
- +612 9533 8803
- info@adultsmart.com.au
- adultsmart.com.au
1,4
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226 opiniões
Sem histórico recente de solicitação de opiniões
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Resposta da Adultsmart
Pleasure to deal with you Roger.
Review of adultsmart
Top rate 4.9 Product I bought top rate no cheap imitations I will be getting more product in later future.
28 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Barry I really appreciate your rating.
No problems.
Fast service and answered query sraight away by phone.
28 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Robert we are pleased we could be of assistance to you.
Resposta da Adultsmart
Hi Beau thank you so much for the opportunity to serve you.
Fast delivery.
Order was accurate, delivery was fast. All good.
28 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Glad that we were able to deliver!
Fantastic
Top quality Butt Plug. Was perfect beginner size. My wife and I had a great time.
28 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Good on you for leaving such a great review. We are eager to see you back on our site again soon.
bad communication/service
A problem of size did not respond appropriately by you.
The product is not used.
Eizik
22 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Hi Eizik,
Thank you so much for the rating left. If I am correct you had an issue with size of the product purchased being a Caged Dragon Male Chastity Device. You contacted our customer service consultants and Anna took your query. You indicated to her that you purchased this product and tried it on but found after trying it on that it was the incorrect size.
Anna informed you that as it had been tried on we could not exchange or resell the item due to health department regulations. I believe she offered you a 20% discount + free freight should you wish to purchase the correct sized item.
I am sure you would agree that no customer - nor you - would be satisfied and in fact would not purchase from us again if the believed we exchanged and resold second hand sex toys.
Eizik how was our customer service? Did the consultants get back to you? How better could we have handled this issue to your satisfaction? Can you explain how we did not respond appropriately to you?
Shipping of their product is excellent
Im from philippines and i got my package on time. Seller is accomodating.. Thank you so much!
21 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Thank you for the kind words.
Great Company to deal with
As a newbie to some of these products, I was a little embarrassed about going into a shop.
Shopping on line was easy and quick, my selection arrived 2 days later, you can't beat that!
Great quality too!
Happy customer :-)
18 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Shopping online for adult products is a great way to do it discreetly.
Great Prices on Adult "stuff"
These guys are really well priced compared to other adult shops in AU. My order arrive fast and in good condition.
The product I purchased is as described/pictured but the suction cup is a big crappy. Not the shops fault, simply poor design by the company (dillio)
17 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Tx SS, we try to be competitive with our product pricing.
Fast shipping and low price
Very happy with the service and it's fast shipping to Norway. The prices are also good
16 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Thank you, glad to get such a nice message from Norway.
clear, simple & discrete
clear, simple & discrete -no hesitation to recommend this website
15 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Hi Liz, we always ship in plain cardboard boxes or envelopes - tx for the feedback.
Resposta da Adultsmart
Our pleasure Jason, hope to be able to serve you in the future.
No Hassle Best Price
Great range that i cant find in other stores. Great price. Top quality. No hassle delivery. Very happy.
14 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Glad we could be of service.
Resposta da Adultsmart
Great to serve you Erik
great service
i was happy with everything arrived on time tracking made it easy to know when it was arriving
14 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
A happy customers is a great customer Troy.
Prompt service with no problems
Very cool service
I would use them again
14 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Cannot wait until you give us the next opportunity Geoff.
excellent service, quick delivery
Ordered a set of sounds for myself, delivery was prompt and without issues.
14 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Hope you continue to enjoy your purchase Ronald.
Resposta da Adultsmart
Hats off for the review Robin.
HappyL
Site is easy to navigate and simple to find, order and buy. And then it was despatched promptly.
14 de novembro de 2016
Opinião espontânea
Resposta da Adultsmart
Glad you enjoyed the site Lyndon.
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