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Advanced Truck Parts Opiniões 

430
•
TrustScore: 4.5 em 5

4,5

Fornecedor de peças para camiões
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Will purchase from again. Called and someone answered immediately and was able to answer my questions. Had the part I needed and a great price. Shipped out immediately and part arrived faster than exp... Ver mais

Classificada 5 em 5 estrelas

Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part... Ver mais

Classificada 5 em 5 estrelas

We bought a turbo and actuator. Actuator was the wrong part. They corrected the issue and immediately sent the correct part out. Truck is back up and running! Thanks Daniel and Adam!!

Classificada 4 em 5 estrelas

Great customer service, they had the old obsolete air compressor I needed. It did show up with a cracked oil return line port though. No other cores available had to jb weld it in order to put it in... Ver mais

Informações sobre a empresa

  1. Fornecedor de peças para camiões
  2. Loja de acessórios para camiões

Escrito pela empresa

We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

430 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 58% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(430)

149 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

The company is great

The company is great. This trustpilot.com is a pain in the backside. How many times does a guy have to leave a positive review just to to be asked to do it…again and again?

27 de março de 2025
Classificada 4 em 5 estrelas

Customer service was excellent

Customer service was excellent, they helped to make sure I got the right part ordered for my truck.
Not happy with the delivery i ordered on Wednesday morning it said if you order within three hours it would be delivered the next day, I paid extra on the shipping to ensure it would be here the next morning, Thursday.
My part did not arrive till Friday.

25 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

First part was defective and tool…

First part was defective and tool almost 3 weeks to finally get it replaced. Super slow at responding to my emails and not 1 word to when the new one would arrive.

STAW AWAY!!!!!!!!!!!

26 de fevereiro de 2025
logótipo da Advanced Truck Parts

Resposta da Advanced Truck Parts

We’re very sorry to hear about this experience.

Waiting nearly three weeks for a replacement part — especially after receiving a defective one — is understandably frustrating. On top of that, slow email responses and not being given a clear timeline for when the replacement would arrive is not the level of communication we aim to provide at Advanced Truck Parts.

When it comes to semi-truck and heavy-duty truck parts, delays can directly impact your business and vehicle downtime. We should have communicated more clearly and proactively throughout the replacement process.

We would appreciate the opportunity to review your order and the communication timeline to understand where the breakdown occurred and ensure improvements are made. If you’re willing, please contact us directly with your order number so we can look into this further.

Your feedback is important, and we sincerely regret the frustration this caused.

Classificada 4 em 5 estrelas

I paid extra to get the shipment and…

I paid extra to get the shipment and was told that it
would be to me on Thursday and I did not receive it
until Friday. I had to call 3 times to see if I was going to receive the part to get a answer. We had to contact your company to even get a tracking #.

25 de fevereiro de 2025
Classificada 3 em 5 estrelas

Part was good

Part was good. Service not so much. I ordered a part as soon as they opened. Paid for overnight shipping it took them 8 hours to create a shipping label. Called multiple times finally got someone the next day he told me he'd look into it 4 hours later still no phone call back. Called again got a lady she wasn't sure why it didn't ship but said she'd ship it out and refund the overnight charge. They only refunded half. Lesson learned if I need something quickly not to rely on them for fast service.

25 de fevereiro de 2025

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