Jemma has gone above and beyond to help, making the process easier than expected. Emails were answered quickly and often followed up by telephone. All my questions were answered and I would highly... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Jemma has gone above and beyond to help, making the process easier than expected. Emails were answered quickly and often followed up by telephone. All my questions were answered and I would highly... Ver mais
A empresa respondeu
Have dealt with Amanda few times now and each and every time have found her very empathetic and extremely helpful. Amanda just gives the impression that she is there to help and ease any stresses and... Ver mais
A empresa respondeu
Excellent Customer Service off Jemma Lisa Patterson. Couldn’t have being a smoother deal. Everything went to plan, constantly updated and sorted all with a few days! Credit to her for all the help! Th... Ver mais
A empresa respondeu
Jemma was absolutely amazing, I believe I first spoke to her on Friday afternoon as soon as I’d viewed the car. She made the process extremely quick and effortless. Cannot thank her enough for being s... Ver mais
A empresa respondeu
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Grimsby, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 51% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolutely amazing. Jo sorted my issues out promptly, and had a brilliant attitude. Would recommend

Resposta da Advantage Finance
Spoke to lizzie at advantage finance , it was customer service at its best , understood our concerns and needs , plan put in action , was very polite on the phone .
Well done !!!!

Resposta da Advantage Finance
She was amazing very helpful and made sure everything was ok helped with my problem think her name was karren thank you ever so much.

Resposta da Advantage Finance
the service given was extremely great and very satisfactory.

Resposta da Advantage Finance
Great communications check account very noligable and professional thank you Rachel

Resposta da Advantage Finance
Holly was great, maybe the only member of staff along with Louise in 2024 I’ve dealt with who had empathy and compassion. Anyone else I’ve dealt with is a 0

Resposta da Advantage Finance
Today’s call was a perfect example of a perfect customer experience. Sam is a credit to the company. Kind , warm , friendly and very professional. Was able to extract the relevant information from my rambling . It felt like chatting to a good friend.

Resposta da Advantage Finance
Everyone I have spoken to through my finance agreement have provided an outstanding level of customer service. I would strongly recommended you others.

Resposta da Advantage Finance
Kerrane was really understanding explained it to me brilliant customer service many thanks

Resposta da Advantage Finance
Mandi was great, really quick and attentive. Normally having a call like this first thing can ruin your day, but not the case.

Resposta da Advantage Finance
Absolutely brilliant was very helpful and gave me options that I didn't know about and now feel better

Resposta da Advantage Finance
Very good experience Jemma made it easy and done everything within a week .thank you

Resposta da Advantage Finance
She made me feel very safe and didn’t judge me for my situation

Resposta da Advantage Finance
Great experience thanks to LIZZIE She was professional, kind, and made everything easy and comfortable.
She made a positive difference in my life. Thanks LEZZIE

Resposta da Advantage Finance
Good customer service and short wait times
Staff friendly

Resposta da Advantage Finance
The agent I spoke to me was happy to help me with my problem great service

Resposta da Advantage Finance
Very happy patient and polite thank you

Resposta da Advantage Finance
Quick easy and always think of customers first very efficiently done and alway go the extra mile for you well done

Resposta da Advantage Finance
Good communication and calm demeanour to solve a potential issue.

Resposta da Advantage Finance
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