Jemma has gone above and beyond to help, making the process easier than expected. Emails were answered quickly and often followed up by telephone. All my questions were answered and I would highly... Ver mais
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Leia as opiniões dos outros
Have dealt with Amanda few times now and each and every time have found her very empathetic and extremely helpful. Amanda just gives the impression that she is there to help and ease any stresses and... Ver mais
Excellent Customer Service off Jemma Lisa Patterson. Couldn’t have being a smoother deal. Everything went to plan, constantly updated and sorted all with a few days! Credit to her for all the help! Th... Ver mais
Jenny you were amazing and it is fair to say ALL of the team have been too. Financial difficulty after a fall drastically affected my finances. You and the team have always worked with me and I am so... Ver mais
Informações sobre a empresa
Escrito pela empresa
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Informações de contacto
Grimsby, Reino Unido
- info@advantage-finance.co.uk
- advantage-finance.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 51% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Felt listened to and advisor as very…
Felt listened to and advisor as very understanding and empatheic

Resposta da Advantage Finance
Great experience very understanding…
Great experience very understanding help for future support

Resposta da Advantage Finance
Rachel was amazing and very…
Rachel was amazing and very understanding and helped me sort out all my problems thank you so much sam groomer lol

Resposta da Advantage Finance
Appalling Customer Service & A Very stressful experience!
Staff do not listen, they wait for you to finish speaking but do not actually listen to you. Very dismissive and zero empathy. Appaling finance company. 2 months into an agreement they're expecting me to fix a broken engine due to a snapped timing belt. Car is SORN and not driveable, all they care about is making sure the payments are being made and on time. Please do not use this company. This will be the first and last time I do.
Beth was easy to talk to and very…
Beth was easy to talk to and very helpful, made me feel at ease, thanks Beth 👍🏻

Resposta da Advantage Finance
Jemma went above and beyond to help me…
Jemma went above and beyond to help me in every-way possible . Forever greatful !

Resposta da Advantage Finance
Dee was great.
I spoke with Dee regarding setting up a payment plan for my car, and I honestly couldn’t have asked for a more helpful and understanding person. Dee was incredibly calm, reassuring and completely non-judgemental throughout the conversation, which made what could have been quite a stressful situation feel much easier. They listened to me, talked me through my options and helped me come to a solution that has left me feeling much more at ease. Thank you so much, Dee, for your kindness and support.

Resposta da Advantage Finance
Katie was extremely helpful and very…
Katie was extremely helpful and very understanding when I called. I feel she went above and beyond to help me and give me the best advice she could

Resposta da Advantage Finance
Great customer service
Great customer service, very attentive and empathetic during a challenging time which has been extremely appreciated.

Resposta da Advantage Finance
Excellent customer service
Excellent customer service. Resolved my querie with ease. Kind friendly and professional. Would recommend to anyone.

Resposta da Advantage Finance
My experience with Advantage from start…
My experience with Advantage from start to finish has been absolutely amazing! I couldn’t fault them at any point, polite, speedy and helpful responses, Jemma was fantastic! Arranged all documents and payment within hours and even managed to get my new car a week early!

Resposta da Advantage Finance
After encountering a difficult period…
After encountering a difficult period all the staff at advantage that I spoke to were very sincere and sympathetic to myself when I was dreading talking to them. No hard push, just very helpful and got me back on track. Can't thank them enough

Resposta da Advantage Finance
Great experience
Advantage finance have been great. I have used this company for 2 purchases and everything was straight forward. Also Katie and the team are amazing and always there to help you out when needed. Would definitely recommend Advantage

Resposta da Advantage Finance
Rachel was amazing super friendly and…
Rachel was amazing super friendly and explained things multiple times when i needed her to. Sorted out what i needed swiftly while maintaining conversation ❤️

Resposta da Advantage Finance
Katie was very helpful when assisting…
Katie was very helpful when assisting me on changing the date of my direct debit date. Very friendly, helping and also professional

Resposta da Advantage Finance
Lovely lady jenny was very informative…
Lovely lady jenny was very informative and made me feel assured all is good

Resposta da Advantage Finance
Absolutely amazing
Absolutely amazing. Jo sorted my issues out promptly, and had a brilliant attitude. Would recommend

Resposta da Advantage Finance
Spoke to lizzie at advantage finance
Spoke to lizzie at advantage finance , it was customer service at its best , understood our concerns and needs , plan put in action , was very polite on the phone .
Well done !!!!

Resposta da Advantage Finance
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