Rhys was amazing, he drove a long way to fit us in. Exceptional service, gave great advice, really understood our problem and fixed it properly, ordered the new part and sent in next day. Great firm... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had been experiencing a run of problems with my big industrial machine but just couldn't put my finger on the cause. After quite a bit of general research on the net I came across a really interesti... Ver mais
A empresa respondeu
An excellent company to deal with. I had a bad postal delivery which went to the wrong address, but once I raised this with the company they handled it very professional. I had to go find my parcel... Ver mais
A empresa respondeu
Absolutely wonderful, kind and caring company. Very knowledgeable and always go above and beyond to help. If you are looking for anything sewing related, these guys can help. Can’t recommend them enou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de máquinas de costura
- Loja de dispositivos electrónicos
- Loja de hobbies
- Fabricante de peças para máquinas
- Fabricante
- Reparação de máquinas de costura
Escrito pela empresa
AE Sewing Machines are the UK's favourite suppliers of industrial textile equipment. We specialise also in cutting, sewing and pressing equipment. From the beginning of your textile manufacturing process all the way to the end, we aim to be with you every step of the way. We offer everything from simple textile manufacturing solutions to sophisticated, yet easy-to-use automated machinery. We also supply a wide range of spare parts for all of the machines that we are able to supply.
Our service promise
We back up 100% of our customers
We give you tailored support throughout you're whole journey with us, alongwith pre-sales and after-sales support.
Informações de contacto
Unit 1-3, Vauxhall Court, Vauxhall Industrial Estate, LL14 6HA, Wrexham, Reino Unido
- 0330 332 6205
- info@ae-sewingmachines.co.uk
- ae-sewingmachines.co.uk
AE Sewing Machines
4,9
Excelente
644 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da AE Sewing Machines
Hi Rocky,
Thank you for this short and sweet review, this is exactly what we aim for!
Kind regards
The AE Marketing Team
Quick response to my changes to the…
Quick response to my changes to the machine, although I have not received it yet..
Thank you
7 de maio de 2025
Resposta da AE Sewing Machines
Hi Aba,
Thank you for leaving this review! We always aim to tailor the equipment to the customer to ensure you're investing in the right machine for your needs, so it's great to hear that you're happy with this service.
Kind regards
The AE Marketing Team
Great advice and machine parts arrived…
Great advice and machine parts arrived less than 24hrs later. Brilliant Thank you.
1 de maio de 2025
Resposta da AE Sewing Machines
Hi Sarah,
Thank you for leaving this review, great customer service and quick delivery times is always what we aim for!
Kind regards
The AE Marketing Team
Very helpful ,received parcel very quick
Very helpful ,received parcel very quick
30 de abril de 2025
Resposta da AE Sewing Machines
Hi Karen,
Thank you for leaving this review, I'm glad you found our team helpful and that you received your parcel promptly!
Kind regards
The AE Marketing Team
Good experience for online shopping Good selection of quality parts
Good selection of quality parts, quick delivery.
28 de abril de 2025
Resposta da AE Sewing Machines
Hi Claydon,
Thank you for leaving this review, we're adding new parts to the selection on our website every day, so it's great to hear that you're happy with the online shopping experience!
Kind regards
The AE Marketing Team
Marvellous advice and sales to follow
Marvellous advice and sales to follow , brilliant , thank you
30 de abril de 2025
Resposta da AE Sewing Machines
Hi Amanda,
Thank you for leaving this review! It's great to hear that you're happy with our customer service. :)
Kind regards
The AE Marketing Team
Fast delivery and everything fine
22 de abril de 2025
Resposta da AE Sewing Machines
Hi Sharon,
Thank you for leaving this short and sweet review!
Kind regards
The AE Marketing Team
Sadly the screw purchased was not the…
Sadly the screw purchased was not the right size for the job. (Not sure how to mesure a screw an no sizing was given) The utem purchased cost a very reasomable 48p. Postage was in excess of 6 pounds,I think 6.80.
22 de abril de 2025
Resposta da AE Sewing Machines
Hi Mandy,
Thanks for leaving us a review. We understand that it can be difficult to find what you're looking for when there are so many parts available - usually the required parts are found using the part numbers provided, which can be found in the parts list for your sewing machine model. If you don't have this to hand, our parts team are always here to answer any questions you may have and help you find the right items. With regards to the price of postage, this is unfortunately set by the delivery companies and isn't something we have control over. All parcels are sent out with next-day delivery as our customers usually require their parts as soon as possible to minimise downtime.
Kind regards
The AE Marketing Team
A great company
John & the team are a fantastic supplier and willing to work with you to develop and adapt kit, very much on top of their game.
25 de abril de 2025
Resposta da AE Sewing Machines
Hi Phil,
Thank you for leaving this review! I have passed your feedback on to John, we're proud of our bespoke service so it's great to hear you're happy with your new custom machine!
Kind regards
The AE Marketing Team
Great products at great prices
Great products at great prices.
Quick packing and shipping which meant I had my item delivered within a few days. Thank you
17 de abril de 2025
Resposta da AE Sewing Machines
Hi Matt,
Thanks for leaving us another review, we look forward to working with you again in the future!
Kind regards
The AE Marketing Team
great service and very helpfull tech…
great service and very helpfull tech department
2 de abril de 2025
Resposta da AE Sewing Machines
Hi James,
Thank you for leaving this review, it's great to hear that you're happy with our service and technical support!
Kind regards
The AE Marketing Team
Resposta da AE Sewing Machines
Hi,
Thank you for leaving this short and sweet review!
Kind regards
The AE Marketing Team
All very easy from ordering to…
All very easy from ordering to delivery. Good machine at good price. Thank you AE.
20 de março de 2025
Resposta da AE Sewing Machines
Hi Tina,
Thank you for leaving this review, if there's anything we can do to improve our service next time please drop us a message!
Kind regards
The AE Marketing Team
Excellent company give me very useful…
Excellent company give me very useful advice on industrial sewing machine needles and very quick delivery
24 de março de 2025
Resposta da AE Sewing Machines
Hi Debbie,
Thank you for leaving this review, it's great to hear that you were happy with the advice from our team and that we were able to help you find the right needles for your machine.
Kind regards
The AE Marketing Team
I am so happy with my product
I am so happy with my product, juki sewing machine and customer service. The product is exactly what I wanted, brand new. The delivery service was excellent. I recommend for this company, they are competent.
17 de março de 2025
Resposta da AE Sewing Machines
Hi Gertrude,
Thank you for taking the time to write this review! It's great to hear that you're happy with your new sewing machine and our customer service :)
Kind regards
The AE Marketing Team
Resposta da AE Sewing Machines
Hi,
Thank you for leaving this review, good quality and fast delivery is always what we aim for!
Kind regards
The AE Marketing Team
Resposta da AE Sewing Machines
Hi Marek,
Thank you for this review, it's great to hear that you would recommend us!
Kind regards
The AE Marketing Team
Resposta da AE Sewing Machines
Hi Ian,
Thank you for leaving this short and sweet review!
Kind regards
The AE Marketing Team
Resposta da AE Sewing Machines
Hi Helen,
Thank you for leaving this review, it's great to hear that you're happy with our service!
Kind regards
The AE Marketing Team
Absolutely wonderful
Absolutely wonderful, kind and caring company. Very knowledgeable and always go above and beyond to help. If you are looking for anything sewing related, these guys can help. Can’t recommend them enough and definitely wouldn’t use anyone else. There are not many good, decent and honest company’s about anymore, but this is one of them.
14 de março de 2025
Opinião espontânea
Resposta da AE Sewing Machines
Hi Jessica,
Thank you for taking the time to write this lovely review! As a family business it really means a lot to us that our customers are happy with the service we provide :)
Kind regards
The AE Marketing Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.