AEROLINK MINICAB TRANSFERS LTD Opiniões 

196
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We used this service for several transfers during our trip. Each trip we had pleasant drivers with nice vehicles and we arrived safely and had on time pick ups and drop offs. Would definitely recommen... Ver mais

Classificada 5 em 5 estrelas

Great experience and wonderful, comfortable transport in Alfredo Cesar’s very nice van! The seat was better than first class seats on a plane…they reclined and included a massage option! Alfredo’s dri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

He was very kind, friendly and informative about London. A great start to our vacation. Super safe driver.

Classificada 5 em 5 estrelas

On time. Great communication on the day for pick up from the driver. There were 7 of us and cases and the vehicle was perfect in size and very clean . And a great price. Would definitely recommend th... Ver mais

Informações sobre a empresa

  1. Minibus
  2. Táxi

Escrito pela empresa

Welcome to Aerolink Minicab, your trusted partner for reliable, efficient, and customer-centric transportation services. Based in the UK, we specialize in providing high-quality minicab services, with a particular focus on seamless transfers to and from Luton Airport. Our commitment to punctuality, comfort, and affordability ensures a stress-free travel experience for every customer. At Aerolink Minicab, we prioritize your safety and convenience. Our fleet of modern, well-maintained vehicles is equipped to cater to diverse customer needs, whether you're traveling alone, with family, or for business. All our drivers are fully licensed, experienced, and dedicated to delivering the highest level of service. Our intuitive online booking system makes it easy to schedule your ride in advance. With real-time updates and transparent pricing, we aim to give you complete peace of mind during your journey. Whether it’s a short city ride or a long-distance transfer, we’re here to ensure your trip is smooth and enjoyable. Choose Aerolink Minicab for dependable transportation tailored to your needs. Discover the perfect blend of professionalism and personalized service that has made us a trusted name in the industry. Travel with confidence—travel with Aerolink Minicab.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

196 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(196)

126 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Having airport pickup waiting for you…

Having airport pickup waiting for you at a strange airport is amazing. This company was great from the start. Communication was first class, waiting area was easy to find. The car was spotless, the driver was was very polite, helpful and made the journey very pleasant. I can’t recommend this company highly enough.

2 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Paid for Meet & Greet .. sadly, Service Not Delivered

I recently booked a roundtrip airport transfer and had a mixed experience.

To start, both drivers were very kind! They were professional and courteous. The return journey in particular was excellent (thank you Abdul- what a gem of a human!!!).

However, the arrival service (the primary reason I chose this company) was not delivered as booked or paid for.

I had specifically arranged a meet-and-greet inside the arrivals hall, as I was travelling with my 78-year-old mother after a 7-hour overnight flight from overseas.

No one was there to meet us.

Instead, I had to manage luggage for both of us and navigate the airport while trying to follow instructions over the phone from the driver. I was told there was an accident in the car park preventing access, yet there were clearly many other drivers inside the terminal with signage, which made this explanation difficult to accept.

In addition, the vehicle provided on arrival was not clean and appeared quite run down (not the end of the world, but cleanliness is always appreciated).

I raised these concerns directly with the company. While they acknowledged the issue, they only offered a discount on a future booking rather than addressing the fact that a paid service was not provided. I followed up requesting a partial refund and received no response.

It is disappointing as the drivers themselves were professional, but the core service failed and the lack of resolution is equally concerning.

I would recommend confirming exactly what will be delivered before booking.

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

When I had not turned on my phone as…

When I had not turned on my phone as soon as the plane landed the company called me to remind me the driver needed to be in contact. Our driver Abdul Samad then stayed in contact with us as soon as we landed and our progress through immigration and baggage. He sent exactly where to meet as we exiting customs and then walked us out and to the car. The process was very clear and easy. We would definitely use this service again.

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Eccezionali

Eccezionali, penso che sia l'agenzia migliore con la quale ho mai avuto a che fare, mi hanno annullato il volo e sono stati gentilissimi a gestire e riprogrammare il trasferimento aeroporto/hotel , consigliatissimi. TOP

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

superb

superb. my bus to the hotel pickup for airport transfer was delayed. a note to the team here, and they were on it, comunicating on my behalf with both hotel and driver.

21 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

punctuality and courtesy

21 de fevereiro de 2026
Opinião espontânea
logótipo da AEROLINK MINICAB TRANSFERS LTD

Resposta da AEROLINK MINICAB TRANSFERS LTD

Dear Regine,

Thank you very much for your kind words. We truly appreciate your feedback regarding our punctuality and courtesy.

Providing timely and professional service is always our top priority, and we are glad to know you had a positive experience with us.

We look forward to serving you again in the future.

Kind regards,
Aerolink Minicab Transfers

Classificada 5 em 5 estrelas

Great service

Great service, friendly drivers comfortable cars. Great communication through text and WhatsApp to make sure u get picked up and on time. Company checks to see if you are with the driver after pick up.

17 de fevereiro de 2026
Opinião espontânea
logótipo da AEROLINK MINICAB TRANSFERS LTD

Resposta da AEROLINK MINICAB TRANSFERS LTD

Thank you so much for your wonderful feedback.

We’re delighted to hear that you were happy with our service, friendly drivers, and comfortable vehicles. Clear communication and punctual pickups are very important to us, so we’re especially pleased that you appreciated our updates via text and WhatsApp.

Ensuring our passengers are safely with the driver is always a priority, and your kind words truly mean a lot to our team.

We look forward to serving you again soon.

Kind regards,
Aerolink Minicab Transfers

Classificada 5 em 5 estrelas

Very good

We booked two taxi rides, and both were very good. The drivers were safe and drove well. They were both very punctual and friendly, and on the way to the hotel, they even told us a little about the city. We also found the company very helpful; they even offered to help us find our way through the airport to the driver over the phone. The price was also very good.

11 de fevereiro de 2026
Opinião espontânea
logótipo da AEROLINK MINICAB TRANSFERS LTD

Resposta da AEROLINK MINICAB TRANSFERS LTD

Thank you very much for your detailed and kind review.

We’re delighted to hear that both of your taxi rides went smoothly and that our drivers were punctual, friendly, and drove safely. It’s also wonderful to know that you enjoyed learning a little about the city on the way to your hotel.

Providing clear communication and support—especially at busy airports—is very important to us, so we’re pleased that our team could assist you over the phone when needed.

We truly appreciate your comments about our pricing as well. Your feedback means a lot to us, and we look forward to welcoming you again in the future.

Kind regards,
Aerolink Minicab Transfers

Classificada 5 em 5 estrelas

Efficient and simple. We recommend

With my partner we order a taxi from them, and everything was great, on time, the instructions were really simple and clear, and the "office" was there by WhatsApp all the time to guide us, we recommend.

22 de janeiro de 2026
Opinião espontânea
logótipo da AEROLINK MINICAB TRANSFERS LTD

Resposta da AEROLINK MINICAB TRANSFERS LTD

Thank you very much for your lovely review and recommendation.

We’re delighted to hear that everything went smoothly and that you found the process simple and efficient. Clear instructions and constant support via WhatsApp are very important to us, so we’re glad our team could guide you throughout.

It was a pleasure serving you and your partner, and we truly appreciate your recommendation. We look forward to welcoming you again in the future.

Kind regards,
Aerolink Minicab Transfers

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