Aeropay Opiniões 

341
•
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was actually a little concerned on how smooth purchasing things in another country with my debit card. Aeropay makes it fast and secure. It felt almost like home, there was never an issue and the tr... Ver mais

Classificada 5 em 5 estrelas

I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... Ver mais

Classificada 3 em 5 estrelas

It takes way too long to get to my bank account. It’s 2025, I feel like funds should be there next business day. Easy. I feel if you want to bring more people to the platform,using this service making... Ver mais

Classificada 1 em 5 estrelas

Support is extremely slow, even when I contact them within their business hours, they say there is nobody available. Cynthia is especially the worst. I have video proof of neglect and abuse. Pleas... Ver mais

Informações sobre a empresa

  1. Serviço de pagamento

Escrito pela empresa

Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

341 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 68% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(341)

66 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Redemption

I have been contacting you all since September 6th 2025 and haven’t got the issue resolved. My redemption is limbo of $148 and the site I used can’t help me because you all have stopped responding cold turkey. The customer service needs to be improved because you all are causing these sites to lose money.

6 de setembro de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 2 em 5 estrelas

My name is Leonard Matos and I been…

My name is Leonard Matos and I been sending emails to ask to change my email on file and nobody responds to them.. I sent the email to their support and still no response … 09/11/25 update still not receiving the 6 digit code to get my money from prize picks… this is getting daunting

7 de setembro de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 3 em 5 estrelas

Not responsive. Emails not doing as they say

I have been messaging Aeropay Team for the past 2 weeks. I’ve asked many times to process 1 transaction. Still waiting for them to retry to process the payment. They even sent emails saying they would work on it in 3 days or 48 hours. Nothing has been done.

5 de setembro de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 1 em 5 estrelas

No support do not use them

Do not use this service they do not respond and you have a better chance of hitting the lottery 5 times before you get help from support. Do not deposit on anything using areopay they will accept it but makes it extremely difficult to get money sent to you. It's funny I post a negative review and get a response from areopay but they still ain't respond from my email for account changes like I said don't use them they customer service is non acceptable

2 de setembro de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 1 em 5 estrelas

The support won’t do their job at all

The support won’t do their job at all. I have money in my account and I can’t purchase anything. Unfortunately due to this horrible payment processor I can’t buy from my favorite store

20 de agosto de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 1 em 5 estrelas

Horrible customer service disclosed private bank details without consent

Horrible and confusing customer service, could not answer any questions about linking an account and then goes to the third party who required I use Aeropay in the first place, violates my privacy by disclosing my personal bank information then closes my account and blocks all transactions without any explanation. 0/10 I will NOT use a service if they use aeropay.

11 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

HORRIBLE Just Horrible

HORRIBLE Just Horrible, Support is trash. Funny enough i didn’t even get to experience the site it stopped sending SMS verification codes and all of a sudden i can’t even get anyone in my house to make an account the SMS codes will NOT FKN SEND. Customer support sent an automated email suggesting i refresh my page lol.

5 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

GIVE THEM 0 STARS THEY ARE SCAMMING…

GIVE THEM 0 STARS THEY ARE SCAMMING PEOPLE.
I MAKE ALL MY DEPOSITS THROUGH APPLE PAY AND NOW MY ACCOUNT IS DISABLED DUE TO UNRESOLVED PAYMENT? HOW? THE MONEY INSTANTLY COMES OUT OF MY APPLE PAY. NOW I CANT GET MY MONEY OUT. NO CUSTOMER SERVICE WHERE MONEY IS INVOLVED IS THE SHADIEST THING IVE EVER HEARD. AEROPAY I HOPE THIS COMPANY FAILS SO HARD

24 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Where's EVERYONE???

When there are no LIVE PEOPLE to talk to when my money is changing hands?????
GARBAGE! GARBAGE! GARBAGE!

19 de junho de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi Bernadette, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 1 em 5 estrelas

Aeropay sucks!

Why is it so easy to deposit money but so difficult to withdrawal…. I don’t understand this system I’ve been waiting days for my account to be freed up so i can cash out my winnings. They withdrew the money out of my account but the aeropay account still says declined no update at all. Prize picks should not partner with them anymore. If I don’t get my money I will use every cent I have to sue every one involved.

11 de junho de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi Mary Ann, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 1 em 5 estrelas

These folks need a lawsuit because…

These folks need a lawsuit because ain’t no way they can allow me to win money but won’t let me withdraw my money due to my account being disabled from a $30 transaction that I made, I was going to use that money to bet on players from prizepicks, I deposited $30 and never received it and had it disputed by my bank and now my Aeropay has been suspended since February 2, Customer service is useless, e-mails has been sent multiple times like ain’t no way this is legal..

23 de maio de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi Arrion, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 1 em 5 estrelas

The single worst payment service I’ve…

The single worst payment service I’ve ever used. Rejects transaction when I have 2-3 times the balance in my account, charges my account for goods I wasn’t able to even pick up because their app is complete trash, and now I can’t link my bank to my new account since it’s linked to my last one - which I can’t access since I changed numbers. Every single interaction with this service has been a complete nightmare.

17 de maio de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi Curran, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 1 em 5 estrelas

Nonexistent Support

I have been trying to get help from support. I have sent emails 3 times over the past 2 weeks and haven't gotten a response. What's the point of having a "support" email if nobody actually responds?

Update: I finally got in touch with their customer support about a payment I was waiting for. I was told the transaction was voided. I retried the transaction after being told any issues had been fixed. And yet I'm still waiting almost a week after it was sent. Too bad zero stars isn't an option.

27 de abril de 2025
Opinião espontânea
logótipo da Aeropay

Resposta da Aeropay

Hi Benjamin, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Classificada 5 em 5 estrelas

Love Aeropay

Love Aeropay. I am a cannabis connoisseur and Aeropay saves me tons of money in not paying those exorbitant fees.

24 de abril de 2025
Opinião espontânea

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