Aeska Opiniões 23

TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Item arrived with wood split so have not used, contacted customer support and advised they were contacting warehouse, chased and nothing since. Wish I'd read these reviews before purchasing. After... Ver mais

Classificada 5 em 5 estrelas

Very useful shoe horn, no need to bend down and struggle putting your shoes on. Handy wall fitting with magnet means we have the shoe horn hanging in the shoe cupboard, no searching for it.

Classificada 1 em 5 estrelas

Terrible customer service! I ordered the magnetic shoehorn in February. It is over six weeks later and I still have not received it. I have emailed the company and been given the run around, including... Ver mais

Classificada 3 em 5 estrelas

This product has nothing to do with Scandi anything… it comes from China. Ordered and paid for the product but didn’t send out the product until I chased them 10 days later for proof of tracking... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

AESKA is a Scandinavian home brand creating smart, practical, and beautifully designed everyday solutions. Our products are made to simplify life at home – without drilling, tools, or permanent damage.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

23 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 53% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Classificada 5 em 5 estrelas

Very useful shoe horn

Very useful shoe horn, no need to bend down and struggle putting your shoes on. Handy wall fitting with magnet means we have the shoe horn hanging in the shoe cupboard, no searching for it.

10 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Item arrived with wood split

Item arrived with wood split so have not used, contacted customer support and advised they were contacting warehouse, chased and nothing since.
Wish I'd read these reviews before purchasing.
After reading went and hung shoe horn from magnet and agree is not strong enough and falls off very easily.

7 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is a chinese firm pretending to be…

This is a chinese firm pretending to be Swedish. The shoehorn was OK but not worth what I paid for it. The 3M self-adhesive tape is not what was advertised as being able to be repositioned. The wood is very lightweight. Product was made in China and dispatched from China. Not recommended.

10 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service! I ordered the magnetic shoehorn in February. It is over six weeks later and I still have not received it. I have emailed the company and been given the run around, including receiving various responses stating that the item was “in transit,” that it was delivered to an address in another state, and that it was “in transit” again. Awful company!

10 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

About as Swedish as chow mein

I wrote a 1-star review and it is yet to appear. Maybe it's gone 'missing'. Or maybe it'll take as long to appear as my cheap Chinese mass-produced magnetic holder shoe horn took to arrive. So I'll reiterate my reasons for giving it a 1-star review. In short, the magnet was too weak to hold the shoe horn. It's crap. The shoe horn is made in China and has never seen the Swedish light of day. When you ask for a refund Aeska offer you a 30% discount allowing you to keep the shoe horn, which is now.. just a shoe horn. The company says 'many customers' choose this option, which speaks volumes about the product. And the company. Caveat emptor.

31 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID!!!

AVOID!!!
Really poor product, the magnet isn’t strong enough to hold the shoehorn to the wall it keeps falling off. Due to delivery timescales I also think this was direct from China and nothing to do with the Swedish back story that initially peaked my interest. I hope people read the reviews prior to making a purchase and save their money! Paid £34 I’ve found the exact same one on Amazon for £9.70! Absolute scammers!!!

9 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Wouldn’t buy again

This product has nothing to do with Scandi anything… it comes from China. Ordered and paid for the product but didn’t send out the product until I chased them 10 days later for proof of tracking

The shoe horn is good looking. It is made from timber (albeit not the colour I was expecting) but it’s not well made and don’t think it’s worth the price even with 50% off.

30 de março de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Thank you for the feedback, and we're sorry the experience didn't meet expectations. The shipping delay is completely on us and we understand how frustrating that must have been. We're working on improving our fulfilment process and hope to earn back your trust.

Classificada 1 em 5 estrelas

Save your money - Shocking quality

Waited weeks for delivery and the quality of what I received was shockingly poor. The magnet that the shoe horn attaches to is not strong enough to hold the shoe horn. For the £34 I spent, I would warn everyone to save your money and avoid.

29 de março de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

We're really sorry to hear this, that's genuinely not the standard we hold ourselves to. Occasionally a unit slips through quality control and we hate that it landed with you. Please reach out to our support team and we'll get a replacement sent out to you right away, no hassle.

Classificada 1 em 5 estrelas

Aeska = Instagram Scam

Aeska = Instagram Scam
Aeska is straight-up scamming people on Instagram. Their ads are packed with AI-generated videos designed to look premium and “Scandinavian,” but it’s all fake marketing.
What you actually get is cheap, mass-produced Chinese products you can find elsewhere for a fraction of the price. They’re just rebranding generic items and slapping a fake design story on top to justify insane markups.
There is nothing authentic or “Scandinavian” about this brand. It’s all smoke and mirrors, built to trick people scrolling Instagram.
If you look closely, everything about their presence screams dropshipping: over-polished ads, vague company info, and zero transparency about where the products really come from.
Bottom line: This is not a premium brand — it’s a marketing scam.

26 de março de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

We're sorry to see this but we have to respectfully disagree with several of the claims made here. AESKA is a legitimate registered company and we stand fully behind our products and brand identity. Our Scandinavian design inspiration is genuine and reflected in everything from our product curation to our visual identity.
We do work with carefully selected manufacturers to keep our products accessible in terms of price, which is standard practice across most consumer brands worldwide. We are fully transparent about who we are and our customer support team is always reachable for anyone with questions or concerns.
If you had an issue with an order we would genuinely love to hear from you directly so we can help. Reviews like this are hurtful to our small team who work hard every day to deliver a great experience.

Classificada 1 em 5 estrelas

2 week lead time, still waiting...

Waited 11 days since placing an order for a shoehorn.
Still no tracking information.
No update or communication from Aeska.
I emailed customer service asking for an update, received a generic response explaining that 'tracking information can take time to update during transit'. Not really an explanation. Did not expect to wait 2 weeks for delivery.

26 de março de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

We're really sorry to hear this and we completely understand the frustration. Waiting without a proper update is not the experience we want for our customers. We have recently improved our fulfilment and communication processes to make sure this doesn't happen. Please reach out to us directly and we'll personally look into your order and get this resolved for you right away.

Classificada 5 em 5 estrelas

Amazing experience and the bag is…

Amazing experience and the shoehorns are great! I use mine every day and I’ll probably order more.

20 de março de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Thank you so much, this really made our day! Daily use is exactly what we designed it for so hearing that means a lot. We can't wait to have you back!

Classificada 5 em 5 estrelas

Great product, fast delivery

I ordered the showhorn and use it every day. Fast delivery, no issues.

18 de março de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Thank you so much! Hearing that you use it every day is exactly what we love to see. See you next time!

Classificada 1 em 5 estrelas

I cannot get a reply after a purchase…

I cannot get a reply after a purchase on 25/02/2026
email does not exist
No telephone number

11 de março de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Hi! We are truly sorry to hear you have not been able to reach us, that is definitely not the experience we want for our customers. Please reach out to our support at support@aeska.co and we will make sure to help you out as soon as possible!

Classificada 1 em 5 estrelas

Don't be fooled: it's Chinese, not Swedish.

No updates since I ordered 1 month ago. No customer support and later found it this is a Chinses based business that has nothing to do with Sweden.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Hi Alexandre, thank you for your feedback. We are sorry to hear about the lack of updates on your order and we completely understand your frustration. We do want to address your concern about our origins though. AESKA is a Scandinavian brand and we work directly with the only factory in the world that creates our products. Unfortunately there are many cheap copies out there that may give a different impression, and we have together with our factory sent in multiple cease and desist orders against them. The difference in quality between the original and the copies is significant. Regarding your order, please do not hesitate to contact our support and we will make sure to help you out right away!

Classificada 1 em 5 estrelas

Avoid this company at all costs

Avoid this company at all costs. Mass produced tatt sent from China and not as they imply Scandinavia. Took an age to be delivered and still showing as in transit, but at least its in the UK now

23 de fevereiro de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Hi Roger, thank you for sharing your feedback. We are sorry to hear about the delay with your delivery and understand that is frustrating. We do want to clarify though, we are not a mass production company. We work directly with the only factory in the world that creates our products, and we sell the originals. There are unfortunately many cheap copies out there and we have together with our factory sent in multiple cease and desist orders against them. The quality difference between the original and the copies is significant, and we stand fully behind what we sell. If you have any further concerns, please do not hesitate to reach out to our support and we will be happy to help you out!

Classificada 5 em 5 estrelas

Nice quality :)

Nice quality :) Bought the suction hooks and the shoehorn. Works great!

13 de fevereiro de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Hi Samuel! That makes us so happy to hear! We are glad both the suction hooks and the shoehorn are working great for you. Thank you for taking the time to leave a review, it truly means a lot to us!

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