I have had a good experience with the staff from this company. I had an issue with the length of time my beautiful long wooden shoehorn took to arrive. Charming emails followed, and I after it it arr... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Magnetic and travel shoe horns looked great. The travel versions are finished well, revealing that simple works best. The magnetic shoe horn was let down by poor magnet fitting, and poor magnet paint... Ver mais
A empresa respondeu
This is a follow up to my earlier review which was posted as one star. Despite receiving a partial refund for part of my order, the customer service aspect of the transaction left a bad taste. Thi... Ver mais
The shoe horns I ordered for my husband were very well received. Beautiful design and quality. Not only did he love them, my 28 year old daughter who was visiting was thrilled with it, and has been... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
AESKA is a Scandinavian home brand. We create smart, practical, and beautifully designed everyday solutions that simplify life at home, with no drilling, tools, or permanent damage. Our products are made to solve real problems, from getting ready in the morning to keeping your space organized and clutter-free. Rooted in Nordic design, we focus on clean lines, quality materials, and functionality that fits naturally into any home. Good design should be effortless, and that's what guides everything we make. Customer experience matters just as much as the products themselves. If something isn't right, we'll make it right. Our support team is always here to help with any question about your order. Explore the full collection at aeska.co.
Informações de contacto
Suécia
- support@aeska.co
- aeska.co
3,8
Bom
193 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 36% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
I’m very happy with the products from…
I’m very happy with the products from this company. The items took a long time to arrive but yes coming from other country and probably slowed by customs or tariffs (argh).
1 de setembro de 2026
Opinião espontânea
Resposta da Aeska
Hi James, really glad to hear you're happy with the products!
You're absolutely right that international shipping can sometimes get held up along the way, especially with customs and it's frustrating when that happens. We're always looking at ways to make the delivery experience smoother and your patience is really appreciated. Hope you're enjoying everything now that it's with you!
Resposta da Aeska
Hi Gary, the best you've ever bought, that means a lot to us! Thank you so much and enjoy it!
excellent service & quick delivery.
excellent service & quick delivery.
Good product as well
17 de junho de 2026
Opinião espontânea
Resposta da Aeska
Hi Nathalie-Sarah, thank you so much! Quick delivery and a product you're happy with is exactly what we aim for. Really appreciate you taking the time to share this!
A beautiful product and excellent gift
A beautiful product and excellent gift. The only improvement could be a screw on option for the wall plate. My shoehorn sits externally on a deck and the weatherboards are not ideal to mount on.
Many thanks for the beautiful product, very grateful - it is such a discrete way to say 'this is a shoe free house'
21 de agosto de 2026
Opinião espontânea
Resposta da Aeska
Hi Sarah, what a lovely review, thank you so much! We absolutely love the way you put it, a discrete way to say this is a shoe free house is just perfect. We really appreciate the product feedback too. A screw on option for the wall plate is a genuinely great suggestion and something we will pass on to the team as we look at future improvements. So happy it found a home on your deck and thank you for being so thoughtful in sharing this!
Great unique design
I love this product. It is very unique and sits right next to my door so it’s very convenient to put my shoes on using it when I leave.
20 de agosto de 2026
Opinião espontânea
Resposta da Aeska
Hi Chris, this is such a nice thing to read! Having it right by the door and reaching for it every time you leave is exactly the everyday convenience we designed it for. Really happy it has found its place in your home, enjoy it!
Nice and elegant
I like the shoehorn a lot. Makes slipping into my sneakers so easy. Aesthetically it‘s also a big winner, on the wall, very elegant and nice. I would recommend it any time.
14 de setembro de 2026
Opinião espontânea
Resposta da Aeska
Hi Claudia, thank you so much for this! Easy to use and elegant on the wall is exactly the balance we were going for when designing it. The fact that you would recommend it any time really means a lot to us and we hope you enjoy it for a long time!
Delivered on time and product was…
Delivered on time and product was exactly as ordered
3 de agosto de 2026
Opinião espontânea
Resposta da Aeska
Hi Claudia, thank you so much for this! Easy to use and elegant on the wall is exactly the balance we were going for when designing it. The fact that you would recommend it any time really means a lot to us and we hope you enjoy it for a long time!
Magnetic and travel shoe horns, meh!
Magnetic and travel shoe horns looked great. The travel versions are finished well, revealing that simple works best.
The magnetic shoe horn was let down by poor magnet fitting, and poor magnet painting. Otherwise, low levels of us haven't revealed any further defects.
17 de julho de 2026
Opinião espontânea
Resposta da Aeska
Hi CS, thank you for taking the time to share this, it's really valuable for us! Great to hear the travel versions landed well. The points around the magnet fitting and painting are noted and we will be taking this straight to the team as we continue to improve the product. Really appreciate the honest feedback!
Well made product and works great.
14 de setembro de 2026
Opinião espontânea
Resposta da Aeska
Hi Dan, short and sweet and we love it! Really glad you're happy with it, thank you for taking the time to share!
The product is of excellent quality and…
The product is of excellent quality and the service and support by the company has been on a very high professional level.
4 de setembro de 2026
Opinião espontânea
Resposta da Aeska
Hi Petros, this is really wonderful to read! Knowing that both the product and our support team have lived up to your expectations means a great deal to us. We put a lot of care into both and it's great to hear it comes through. Thank you so much and we hope to see you again!
Great product!
The product is amazing and looks just like the photos! Had a little issue with shipping but Anna got involved and quickly fixed that for us :)
By far the coolest option and a great price :)
29 de agosto de 2026
Opinião espontânea
Resposta da Aeska
Hi Billy, so happy to hear you love it and that it matched your expectations! We will make sure to pass your kind words on to Anna, really glad she could step in and get things sorted for you quickly. By far the coolest option at a great price is honestly the best way to put it! Thank you for sharing and see you next time!
Snabb leverans av ett snyggt skohorn
Beställde deras snygga skohorn som blivit en fin detalj i vår hall. Det är lätt tillgängligt tack vare smart magnetfunktion på väggfästet när man behöver det!
4 de agosto de 2026
Opinião espontânea
Scam rip off beware
Scam rip off beware. Only provides half order to lowest value and then never refunds what not delivered which is hard to prove
1 de junho de 2026
Opinião espontânea
Resposta da Aeska
Hi Lorraine, we are really sorry to hear this and we take it very seriously.
Receiving only part of an order and not getting a resolution is absolutely not okay and not something we would ever want a customer to go through. We would really like to look into this for you personally and make it right. Please reach out to us directly with your order details and we will prioritise this straight away.
Terrible- item took an age to arrive
Terrible. Item took a month for the item (magnetic shoehorn) to arrive. The customer service updates were AI generated and total lies. In one email they stated the delay was due to customs, and in the same email, in answer to my question, they said "We are based in the UK, and your parcel is also on its way to you within the UK". They take you for fools. Avoid at all costs
11 de agosto de 2026
Opinião espontânea
Resposta da Aeska
Hi Ms Mackenna, we are genuinely sorry for this experience and we will not try to make excuses. A month long wait combined with contradictory and confusing communication is completely unacceptable and we fully understand why you felt let down. This was during a difficult period for us operationally and the customer communication at the time was not good enough. We have since made significant changes to how we handle updates and support to make sure this does not happen again. We are sorry we lost your trust and we appreciate you taking the time to share this honestly.
I love these good looking & useful shoehorns
I love these good looking shoehorns. Not only practical but having one that looks nice in the entranceway is the icing on the cake. Love it.
12 de agosto de 2026
Opinião espontânea
Delivered to Canada in a timely manner
Delivered to Canada in a timely manner! I ordered another shoe horn as a house-warming gift for my daughter. She and her husband love it, and so do I. Lovely product and thanks you!
Ellen K
10 de agosto de 2026
Opinião espontânea
Beware of this company
I ordered from them and they said the product had shipped. After one week checking on the shipping, it had no status. I contacted the company and the said due to high volume they would let me know when they would ship - they had already told me previously it had shipped. I waited another week and they said once they received the item I would have high priority delivery. At this point I requested a cancellation and refund. They said they would issue a refund. No refund was issued and my credit card company is now involved. Many people have the same issue and post on their social media and they just delete the comments.
10 de junho de 2026
Opinião espontânea
Resposta da Aeska
Hi Tracy, we are really sorry to hear about your experience and we want to be fully transparent here. This was during a period where we faced serious fulfilment challenges that we have since addressed completely.
The communication you received was not up to our standards and we deeply regret that. Regarding your refund we want to make this right and would ask you to reach out to us directly so we can resolve this immediately. We do not delete comments on social media and take all feedback seriously. We are a much better operation today and we appreciate your patience.
Beauty and functionality
Unique, high quality product that is exactly as described.
5 de agosto de 2026
Opinião espontânea
I was super thrilled with this product
I was super thrilled with this product. It is not only functional but also stylish and the practicality of it being attached to a wall is such a brilliant idea.
I have purchased 2.
3 de junho de 2026
Opinião espontânea
Good product, good customer service!
First of all, the product: I love the addition of the shoe horns to our home! I bought two; one for the front door, one for the backdoor. They look great and are always at my fingertips. The product is sturdy, attractive, and functional. Trifecta!
I also had a couple of opportunities to interact with Aeska customer service online, and in all instances the interactions were friendly and helpful. Very pleased!
15 de julho de 2026
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.