Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have had a good experience with the staff from this company. I had an issue with the length of time my beautiful long wooden shoehorn took to arrive. Charming emails followed, and I after it it arr... Ver mais

Classificada 3 em 5 estrelas

Magnetic and travel shoe horns looked great. The travel versions are finished well, revealing that simple works best. The magnetic shoe horn was let down by poor magnet fitting, and poor magnet paint... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is a follow up to my earlier review which was posted as one star. Despite receiving a partial refund for part of my order, the customer service aspect of the transaction left a bad taste. Thi... Ver mais

Classificada 5 em 5 estrelas

The shoe horns I ordered for my husband were very well received. Beautiful design and quality. Not only did he love them, my 28 year old daughter who was visiting was thrilled with it, and has been... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bricolage, casa e jardim

Escrito pela empresa

AESKA is a Scandinavian home brand. We create smart, practical, and beautifully designed everyday solutions that simplify life at home, with no drilling, tools, or permanent damage. Our products are made to solve real problems, from getting ready in the morning to keeping your space organized and clutter-free. Rooted in Nordic design, we focus on clean lines, quality materials, and functionality that fits naturally into any home. Good design should be effortless, and that's what guides everything we make. Customer experience matters just as much as the products themselves. If something isn't right, we'll make it right. Our support team is always here to help with any question about your order. Explore the full collection at aeska.co.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 36% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(193)

193 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The Service/Anna was excellent…

The Service/Anna was excellent informing me of the delivery process. Highly recommend this company that is truly engaged in building their market.
The Aeska shoehorn product was not only of high quality, but more so, it had the quality of a cabinet maker craft as opposed to a factory. Just the right length and comfort for a foot insert.
I ordered both the walnut and oak. Liking walnut wood as I do, the grain is tight, will patina well and very smooth. The oak is even more a reflection of beauty; almost heartwood as the grain has the look of birdseye maple.

14 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

More than a month and still have not…

More than a month and still have not received it. SHIPPING FROM CHINA. Sorry but it feels like a humiliation ritual, paying 45$ for a CHINESE MADE shoehorn and waiting for a month to receive it. NO BUT JUST NO.

9 de maio de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Hi, we hear you, and we're genuinely sorry this has been such a frustrating experience. A month is far too long to wait, and you deserved much better than this.

We'd love to look into your order and make this right for you. Please reach out to us at support@aeska.com with your order details and we'll personally take care of it from there.

Classificada 1 em 5 estrelas

Slow shipping, have not received

Paid for ‘priority shipping’ and yet more than three weeks later it is still showing as ‘in transit.’ No way to track, no promised delivery date, no product.

I’m sorry, but this is a shoe horn. There are thousands of options out there, many of which you can easily receive within 24 hours. Any company that is planning to spend weeks sending you a product should warn ahead of time.

20 de abril de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Hi, we completely understand the frustration, and you're right, paying for priority shipping and then having no visibility on your order for three weeks is not acceptable, and it's not the standard we hold ourselves to.

We'd love to look into this for you right away. Please reach out to us at support@aeska.com with your order details and we'll personally make sure this gets resolved.

Classificada 4 em 5 estrelas

Attentive and courteous product support team.

Aeska's product support team is quick, courteous, and extremely generous when solving issues. They handled a shipping issue by email directly and solved the problem quickly. Highly recommend.

22 de abril de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Hi Matthew, thank you so much for the kind words, this genuinely means a lot to the team. We're glad we could sort the shipping issue quickly and that you felt well taken care of throughout.

We hope you're loving the product, and if there's ever anything else we can help with, we're always here.

Classificada 4 em 5 estrelas

The product was as described

The product was as described. Everything included. Packaging is not worthy of gift-giving but sufficiently protective for safe shipping. Delivery time was long; plan for this if purchasing gifts.

27 de abril de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Thank you for the honest review, we really appreciate it. The feedback on packaging is noted, and it's actually something we're actively working on improving, so this is helpful to hear.

Glad the product arrived as expected and in good shape. Hope you enjoy it!

Classificada 5 em 5 estrelas

I love this shoe horn

I love this shoe horn. It arrived well packaged and was so easy to install. Where have you been all my life!😂 very stylish too.

6 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered items a month ago and no emails…

Ordered items a month ago and no emails or tracking details that are accurate. When I emailed them, they have no response or email with updates. It's essentially radio silence. Going to have to protest charge with credit card company at this point.

6 de abril de 2026
Opinião espontânea
logótipo da Aeska

Resposta da Aeska

Hi, we're really sorry, a month with no updates and no response to your email is a complete failure on our part, and we fully understand why you're considering a chargeback at this point.

Please reach out to us directly at support@aeska.com with your order details and we will personally prioritize your case and get you a real answer.

Classificada 5 em 5 estrelas

Beautifully made magnetic shoehorn

Beautifully made magnetic shoehorn, good delivery time with regular updates from the company. Now I’ve seen the quality of their product, I’ve placed an order for the coat hooks and bathroom shelves and I’m sure I won’t be disappointed.

18 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A great shoehorn

A great shoehorn. Good choice of colours. This is so easy to put up. No screws necessary and the magnetic bit in the holder and the horn ensure it stays put. It’s very discreet too. We have ours next to our front door as that’s where our shoe rack is near so it’s easy to locate. No more bending down.
It did take longer than I expected to arrive but when it did it was in perfect condition and worth the wait. A great addition.

3 de maio de 2026
Opinião espontânea

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