Quick to order via the chatbot, not so quick to access to human beings. Heavily reliant on AI including weekends where access to chat bot is closed. Refunds have to be undertaken online. Poor timescal... Ver mais
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Leia as opiniões dos outros
The quality of the jeans I ordered was great. I did have a slight issue with the time taken for me to receive the items - it took a day or two longer than stated on ordering, but when I contacted Cust... Ver mais
A empresa respondeu
First time shopping with A Farley and Five Star service from Freya and the team. Although the shoes were not right for me, Freya provided excellent customer service throughout making what could hav... Ver mais
A empresa respondeu
The boots themselves are gorgeous! Really sturdy and they look and feel good quality. I did have a slight issue with delivery, however this was rectified quickly by customer service and I am very sati... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de botas
- Loja de roupa
- Loja de moda masculina
- Loja de calçado
- Loja de moda feminina
Escrito pela empresa
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Informações de contacto
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Reino Unido
- support@afarley.co.uk
- afarleycountryattire.co.uk
4,2
Bom
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant Company to deal with
Brilliant Company to deal with. Competitively priced items, well informed and speedy delivery. Thanks
14 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your lovely review!
We’re delighted to hear you were happy with our pricing, communication and speedy delivery. We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
Great experience, highly recommended!
Quick delivery and well packaged.
Used the Tundra Haul at a festival and it worked very well, keeping ice for over 5 days. The wheels are a worthy upgrade for moving it about as heavy when fully loaded.
Would highly recommend the product and A Farley.
12 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your fantastic review!
We’re really pleased to hear your Tundra Haul performed so well at the festival and kept everything cold for over five days. The wheels certainly make a huge difference once it’s fully loaded!
Thank you for recommending both the product and A Farley Country Attire. We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
Easy to use site
Easy to use site, first time buyer so I got discounted price on my Yeti camping chair with free delivery. I was informed about at every stage of delivery which was also quick
15 de junho de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your lovely review!
We’re delighted to hear that you found our website easy to use and were able to take advantage of your first-order discount and free delivery on your YETI camping chair. It’s also great to hear that you were kept informed throughout and that your order arrived quickly.
We really appreciate your support and hope to welcome you back again soon!
Kind regards,
A Farley Country Attire
Great Yeti cooler
Great Yeti cooler.
Brilliant communication from A Farley from point of order to delivery very pleased indeed
6 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your lovely review!
We’re delighted to hear that you’re pleased with your YETI cooler and that you were happy with the communication from order through to delivery.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
Recommend without any reservations whatsoever
I have shopped online with this company for many years. Their products are always top quality and their customer services match this. Always polite and informative, they will go that extra mile to help with any difficulties whatsoever. Their occasional sales offer the same top quality goods at very affordable prices. I recommend them without any reservations.
24 de julho de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for such a wonderful review and for your continued support over the years!
It really means a lot to us to hear that you’ve consistently been happy with both the quality of our products and the service you’ve received from our team. We always aim to go the extra mile for our customers, so your kind words are hugely appreciated.
Thank you again for your loyalty and recommendation. We look forward to welcoming you back again soon!
Kind regards,
A Farley Country Attire
Good choice of mens' brands at fair…
Good choice of mens' brands at fair prices. Delivery can be a tad slower than I'd expect, and comms all goes a bit quiet in that time, but otherwise great.
6 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you very much for your feedback and for your kind comments about our range of men’s brands and pricing.
We’re sorry to hear that delivery and communication have sometimes felt a little slower than expected. We’re continually working to improve our dispatch times and keep customers better informed throughout their order.
We really appreciate your support and hope to welcome you back again soon!
Kind regards,
A Farley Country Attire
I love shopping at A Farley Country…
I love shopping at A Farley Country Attire. Great selection of clothes and footwear. I always buy my Ariat boots from there and benefit from the loyalty points scheme. Great customer service and communication. Would recommend to anyone.
19 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your lovely review and continued support!
We’re delighted to hear that you enjoy shopping with us and that you’ve been happy with our range, customer service and loyalty points scheme. It’s especially lovely to know that you come back to us for your Ariat boots.
Thank you again for your recommendation. We really appreciate it and look forward to welcoming you back again soon!
Kind regards,
A Farley Country Attire
From purchase to the quick delivery…
From purchase to the quick delivery A.F.C.Attire were spot on.
The Harkila Logmar zip off trousers to shorts are brilliant. Lightwieght and great in the hot and humid weather. I would definitely recommend the Harkila Logmar Trousers and A. Farley. C. Attire.
9 de junho de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your fantastic review!
We’re delighted to hear that everything from ordering through to delivery was spot on and that you’re enjoying your Härkila Logmar trousers. They’re such a versatile choice, especially in warmer weather!
Thank you for recommending both the trousers and A Farley Country Attire. We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
I purchased the latest colour release…
I purchased the latest colour release Yeti mug. The price was good and the service excellent. Ordering was easy, delivery quick and the loyalty scheme seems attractive. I would thoroughly recommend Farley.
1 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your fantastic review!
We’re delighted to hear that you were pleased with the price of your new YETI mug and that you found ordering easy, delivery quick and our service excellent. It’s also great to hear that you’re enjoying the benefits of our loyalty scheme!
Thank you for recommending A Farley Country Attire. We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
An efficient company to deal with who…
An efficient company to deal with who sell a great range of well priced products
19 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your kind review!
We’re really pleased to hear that you found us efficient to deal with and that you’re happy with our range of products and pricing.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
This company only stocks premium…
This company only stocks premium brands. The customer service met expectations and the product was as expected. I will use them again
5 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you very much for your kind review!
We’re really pleased to hear that you were happy with both the product and the service you received from us. It’s also lovely to know that you would shop with us again.
We really appreciate your support and look forward to welcoming you back in the future.
Kind regards,
A Farley Country Attire
Great items
Great prompt attention from Farley.
Quality is second to none.
9 de julho de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your lovely review!
We’re really pleased to hear that you were happy with the service you received and the quality of your items.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
Farley Country Attire are amazing
Farley Country Attire are amazing. Great quality gear and they kept me updated on the slight delay in my order and offered me alternatives, but the original order a belt came back in stock and I was happy to wait.
Freya was prompt in response to all emails and kept me posted. The belt came as described and perfect.
Well done and I will order again .
1 de julho de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for such a fantastic review!
We’re delighted to hear that you were happy with the quality of your order and the communication you received throughout the slight delay. It’s lovely to know that Freya kept you updated, offered alternatives and made sure you were informed until your belt arrived.
We’ll be sure to pass your kind words on to her. Thank you again for your patience and support — we really appreciate it and look forward to welcoming you back again soon!
Kind regards,
A Farley Country Attire
Well designed website makes shopping…
Well designed website makes shopping experience simple with high quality goods at reasonable prices .
3 de julho de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your lovely review!
We’re really pleased to hear that you found our website easy to use and that you’re happy with the quality and pricing of our products.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
Top company
Superb company to deal with every order I've made, Right first time no problems always Right first time.Never needed to use customer service.
18 de julho de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your fantastic review and continued support!
We’re delighted to hear that every order you’ve placed with us has been right first time and completely hassle-free. It’s always our aim to make shopping with us as smooth and straightforward as possible.
We really appreciate your kind words and look forward to welcoming you back again soon!
Kind regards,
A Farley Country Attire
The 5 star review is for the customer…
The 5 star review is for the customer service advisor Freya Turner.
We ordered a Yeti Roadie on 10/8 to take on a camping trip on 20/8
On 14/8 we received an email to say there would be a delay. Trying to contact the company via telephone is not possible as it just plays a recorded message then cuts off. The live chat is just AI - eventually after 2 days of trying, Freya picked up my complaint and handled it very efficiently ensuring that the yeti arrived on 19/8 in time for our camping trip. Thank you Freya.
18 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for taking the time to leave us a 5-star review and for your lovely feedback about Freya!
We sincerely apologise for the initial delay with your YETI Roadie and for the difficulties you experienced trying to get in touch with us. We completely understand how frustrating this must have been, especially with your camping trip approaching.
We’re so pleased that Freya was able to step in, get everything resolved for you and ensure your YETI arrived in time for your trip. We will absolutely make sure your lovely comments are passed on to her – she will be delighted to hear them!
We hope you have a fantastic camping trip and enjoy your new YETI Roadie!
Kind regards,
A Farley Country Attire
Order placed on 16/7
Order placed on 16/7 - 3 golf gloves and 4 boxes of golf tees. Delivery indicated 5- 7 days.
Split in to 3 shipments (which seems weird from 1 warehouse).
Shipments 1 & 2 arrived after 12 days.
Still no sign of shipment 3 despite e-mail chasers and chat bot engagement - not very user friendly and need to keep the chat box open and uninterrupted until someone responds (up to an hour). Chat deleted at least 3 times.
No phone number for Customer Service - pushed online - which suggests either they don’t really care or are inundated by queries due to poor service.
Customer Service is Nil stars.
V frustrating.
I wouldn’t waste my time with this lot - buy local. May cost an extra couple of quid but the time wasted chasing isn’t worth the saving.
19 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
We are incredibly sorry to read about your experience and completely understand your frustration, particularly given how long you have been waiting for the outstanding items and the difficulties you have experienced trying to contact us. This is certainly not the level of service we strive to provide, and we sincerely apologise that this was not resolved much sooner.
Our Customer Services Team Leader, Phoebe, has now personally looked into your order and has reached out to you directly to resolve the outstanding items and discuss the situation with you.
If you have not received our communication or would like to discuss anything further, please contact Phoebe directly at phoebe@afarley.co.uk, and she will be more than happy to help.
Once again, please accept our sincerest apologies for the delays, lack of communication and frustration caused. We really appreciate your feedback and hope we can now put this right for you.
Kind regards,
A Farley Country Attire
Refunds take a long time!!!
I personally wouldn’t order from this company again as the refund process is very lengthy! Also, they offer a refund price of £9 pre paid, also don’t bother with that, send it via your own method, it cost me £5 to send with Royal Mail (tracked)
18 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
We’re very sorry to hear that you were disappointed with our returns and refund process, and we really appreciate you taking the time to share your feedback. We will be reviewing this internally to see where improvements can be made.
Our £9 returns service is fully tracked and insured to ensure our customers are protected should a parcel become lost in transit. However, we completely understand your concerns regarding the cost.
We have contacted you directly to discuss this further. If you could kindly email phoebe@afarley.co.uk, we would really appreciate the opportunity to resolve this for you.
Once again, we sincerely apologise for your experience.
Kind regards,
A Farley Country Attire
Fabulous boots and very quick delivery
Fabulous boots and very quick delivery. I was very happy and satisfied with my purchase as it was the best value at the time of searching the internet. Will definitely use again.
26 de julho de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your fantastic 5-star review! 😊
We’re delighted to hear that you love your new boots and were pleased with both the quick delivery and the great value. It’s wonderful to know you’d shop with us again, and we really appreciate your support.
We look forward to welcoming you back soon!
Kind regards,
A Farley Country Attire.
Thank you so much A farley
Thank you so much A farley ! Great company and extremely helpful and trustworthy
Thank you to Emmie who has been outstanding in helping me as a customer - very much appreciated
12 de agosto de 2026
Opinião espontânea
Resposta da A Farley Country Attire
Thank you so much for your wonderful review! 😊
We’re delighted to hear that you found our team helpful and trustworthy. Emmie will be especially pleased to know that her support made such a positive difference to your experience.
We really appreciate your kind words and your support of A Farley Country Attire, and we look forward to welcoming you back again in the future!
Kind regards,
A Farley Country Attire.
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