My afro hair craves moisture and these products deliver all without too much oily build up. I am using the oils, Nourish and Restore oils on a daily basis. These products are aptly named, my hair does... Ver mais
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I have been using Afrocenchix products for over 3 years now.The products smell amazing and help me and my 3 daughters maintain our afro hair. There are always great deals to take advantage of. Duri... Ver mais
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Your product was recommended by a friend who uses your products on her natural hair. I love the smell of your products the way it makes my coiled hair shine and keep it's curls and the LOC system whic... Ver mais
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Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Ver mais
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Informações sobre a empresa
- Fornecedor de produtos de beleza
- Loja de produtos de beleza
- Fabricante de cosméticos
- Fábrica de cosméticos
- Loja de produtos para cabelo
- Loja de cosmética
Sobre Afrocenchix
Escrito pela empresa
Afrocenchix: Making Natural Simple
In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.
Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.
Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.
At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.
Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.
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Informações de contacto
Watford Metro Centre, Unit 13, Dwight Rd , WD18 9SB, London, Reino Unido
- info@afrocenchix.com
- afrocenchix.com
4,4
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great range of products
Great range of products. You certainly feel and smell the difference with your hair when you use the products. Great summer discounts too 😀😉
22 de julho de 2025
Resposta da Afrocenchix
Hello Meggie,
Thank you for your fantastic 5-star review! We're so pleased to hear you love our range of products and can both feel and smell the difference. We're also glad you were able to take advantage of our summer discounts!
It took a little longer than I expected…
It took a little longer than I expected to receive my order.
7 de julho de 2025
Resposta da Afrocenchix
Hello Angela,
Thank you for your feedback. We're very sorry to hear that your order took longer than you expected to arrive, and we appreciate you bringing this to our attention. Your comments are valuable as we are always working to improve our delivery process.
More ‘Sheen’ at the right time
Since using Afrocenchix products in late 2020 - I make sure to swiftly replace it - in this case Sheen so it is always good to spray onto my hair every night.
4 de julho de 2025
Resposta da Afrocenchix
Thank you for the fantastic 5-star feedback! We are so pleased to hear that you have been a loyal customer since 2020 and that our Sheen product has become a staple in your nightly routine. We truly appreciate your continued support!
Yes is ok good quality but the price is…
Yes is ok good quality but the price is to much,thanks for your help
27 de junho de 2025
Resposta da Afrocenchix
Hello Niculaie,
Thank you for your feedback. We're glad to hear that you are happy with the quality of our product. We also appreciate you sharing your thoughts on the pricing, and we will certainly take this into consideration.
As always the rider was easy to place…
As always the rider was easy to place and was delivered quickly. Thanks
20 de junho de 2025
Resposta da Afrocenchix
That's wonderful to hear, Vivien! We're so glad you had another great experience with us. Thank you for the 5-star feedback on the ease of ordering and the quick delivery.
Stay away from this brand if you have sensitive skin
I have bought the full set for my daughter has sensitive skin and she had a scalp and ear infection!
I am extremely disappointed by this brand who claim to be good for people with sensitive skin. These products are not natural and full of perfume.
My daughter has only been using them twice last month and I have seen 3 GPs, 1 dermatologist and 1 ENT since. She got a serious infection! She has been scratching her scalp and ear since and now she is on antibiotics.
Do not claim to be natural and good for sensitive skin if this is not the case, this is just dangerous and irresponsible!
5 de maio de 2025
Opinião espontânea
Resposta da Afrocenchix
Hello Issa,
We are so sorry to hear about the extremely difficult and distressing experience your daughter has had. We take all feedback, especially concerning sensitive skin and health issues, very seriously.
To allow us to investigate this matter thoroughly and offer you the proper support, please contact us directly at info@afrocenchix.com with your order details.
Excellent products that I have been…
Excellent products that I have been using for years. Highly recommend.
28 de maio de 2025
Resposta da Afrocenchix
Thank you for the fantastic 5-star review, Samantha! We truly appreciate your loyalty and it's wonderful to hear that you've been a happy customer for years. Your high recommendation means a lot to us!
The products are of good quality and…
The products are of good quality and delivered on time.
22 de maio de 2025
Resposta da Afrocenchix
Thank you for the wonderful feedback, Deborah. We're pleased to know that you are satisfied with both the product quality and our timely delivery.
Resposta da Afrocenchix
Hi Mavis,
Thank you for your 5-star review of our Soothe Scalp Oil! We’re over the moon that its fresh rosemary scent, lightweight feel, and shine-boosting power have your hair and scalp singing. Hearing that you even use the leftovers as a hand and leg moisturiser absolutely makes our day!
This is a great product and makes a big…
This is a great product and makes a big difference to my hair.
24 de abril de 2025
Resposta da Afrocenchix
Hi Ann,
Thank you for your 5-star review! We’re thrilled to hear the product makes such a big difference to your hair. Your kind words mean a lot to us and help others discover Afrocenchix with confidence.
Resposta da Afrocenchix
Hi Hannah,
Thank you for letting us know how much you love our products and how perfectly they suit your hair—your kind words truly make our day!
Lovely products nicely packaged for…
Lovely products nicely packaged for ease of travelling. Applying sparingly leaves my hair shiny and manageable. I have a sweet fragrance of natural lightly moisturised curls with each application.
22 de abril de 2025
Resposta da Afrocenchix
Hi Brenda,
Thank you for your 5-star review! We’re thrilled the travel-friendly packaging fits your routine and that a little product leaves your curls shiny, manageable, and sweetly scented. Your feedback means the world to us.
The Smooth product is hard to Dispense
The Smooth product is very hard to dispense from the bottle. They should look to change the container or the product so it is fit for purpose
2 de abril de 2025
Resposta da Afrocenchix
Hi Annie,
Thank you for sharing your experience, and I’m really sorry the Smooth bottle is difficult to dispense. Your feedback is invaluable—our team is already reviewing the packaging so every pump works as effortlessly as the product itself.
Please email us at info@afrocenchix.com so we can make this right for you and learn more about the issue.
Easy to order and quick delivery
27 de março de 2025
Resposta da Afrocenchix
Hi Aishatu,
Thank you for sharing how easy the ordering process was and how quickly your items arrived—great to hear our delivery team hit the mark! Your support means a lot to everyone at Afrocenchix.
The products are very nice
24 de março de 2025
Resposta da Afrocenchix
Hi Mary,
Thank you for your feedback! We're pleased to hear you're enjoying our products. We appreciate you taking the time to let us know.
Consistency
Using Seal for daily aftercare, it leaves my hair feeling silky and smooth, making it easy to finger comb.
3 de março de 2025
Resposta da Afrocenchix
Hi Lulubelle,
Thank you for your feedback! We're glad to hear that using Seal for daily aftercare leaves your hair feeling silky and smooth, and that it significantly eases finger combing. We're happy it's making your hair care routine more manageable.
Quality Hair products
Bought miniature hair products for my sister in law she absolutely loves them . Delivery was quick and products fantastic . Thank you
25 de fevereiro de 2025
Resposta da Afrocenchix
Hi Melissa,
Thank you for your feedback! We're delighted to hear your sister-in-law loves the miniature hair products and that you were happy with the quick delivery. We appreciate you choosing Afrocenchix.
The clever Sequence of S.
I received my products within 3 days. Very fast delivery. Very impressive. Only just used the full hair care set once. So will give an update a little later. But I was very impressed with the instructions, on how, & in what order you should use them. I also like the sequence of each one beginning with S. Very clever Afrocenchix.
7 de março de 2025
Resposta da Afrocenchix
Hi Donna,
Thank you for your feedback! We're thrilled to hear you received your products so quickly and are impressed with the instructions and the "Sequence of S." We're glad you noticed that thoughtful detail! We look forward to your update after you've used the full set a bit more.
Moisturised and Weightless
I’ve been using these products for the past 5 years and I swear by the moisture surge kit. Admittedly I have tried other brands in this time but I always come back to this. I have a mix of type 4 curls and low porosity and I find these products work well. They leave my hair feeling moisturised and weightless. The customer service has always been great, with any queries I’ve raised being speedily resolved. Thank you for the great work Afrocenchix!
24 de fevereiro de 2025
Resposta da Afrocenchix
Hi Nadine,
Thank you for your wonderful feedback! We're so happy to hear you've been a loyal Afrocenchix customer for 5 years and that you swear by our Moisture Surge Kit. It's fantastic to know our products work well for your type 4 curls and low porosity hair, leaving it feeling moisturized and weightless. We're also delighted that you've consistently had a great experience with our customer service. We truly appreciate your continued support and thank you for trusting Afrocenchix!
Fantastic buy, great products so far
Got a set as part of a terrific deal on instagram and not disappointed. Smells wonderful and hair oils and creams are amazing so far.
Waiting to see what the shampoo and conditioner will be now.
26 de fevereiro de 2025
Resposta da Afrocenchix
Thank you for your feedback! We're thrilled to hear you're enjoying your set and that you found it a terrific deal. We're also delighted you love the wonderful scents and that the hair oils and creams are working so well for you. We look forward to hearing what you think of the shampoo and conditioner!
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