I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Ver mais
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Leia as opiniões dos outros
One of our senior dogs had quite a lot of illness recently and subsequently went over the rainbow bridge. Nothing but rapid responses and settlements and a lovely sympathy letter from Agria when he p... Ver mais
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I was recommended Agria and I can certainly see why. I spoke with Mave to arrange cover for our Autism support dog, Loulou, and she made the entire process stress-free. Her explanations were clear and... Ver mais
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We have held pet insurance with pet insure for the last 11 years since our Rough collie Bressie was a pup. We have found dealings at all times excellent particularly in recent times when Bressie... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.
What sets us apart
Escrito pela empresa
- Best of care for pets and peace of mind for owners
- We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.
Informações de contacto
PO Box 911, Little Island, T45 YR96, Cork, Irlanda
- 0212029119
- info@agriapetinsure.ie
- agriapetinsure.ie
10% Online Discount Available
4,8
Excelente
985 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to arrange on phone
Easy to arrange on phone. Good price compared to other companies.
29 de junho de 2022
Resposta da Agria Ireland
Dear Deb,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Michaela.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Good so far
Friendly staff on the phone. Have yet to use the service, but I have high hopes
27 de junho de 2022
Resposta da Agria Ireland
Dear Sir/Madam,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very helpful customer service.
27 de junho de 2022
Resposta da Agria Ireland
Dear Mrs Downes,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Rachel.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Excellent service from start to finish…
Excellent service from start to finish with very helpful staff!
25 de junho de 2022
Resposta da Agria Ireland
Dear Ms Marie C,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Great service
23 de junho de 2022
Resposta da Agria Ireland
Dear Mr Walsh,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Fran.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Just signed up with PetInsure and the…
Just signed up with PetInsure and the process was very easy and straight forward.
23 de junho de 2022
Resposta da Agria Ireland
Dear Ms Mannion,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Resposta da Agria Ireland
Dear Denise,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Resposta da Agria Ireland
Dear Mr Hendry,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Jeroen.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Good all round
6 de junho de 2022
Resposta da Agria Ireland
Dear Miss Raethorne,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Happy so far
The lady I spoke with was so nice . Unfortunately I dont remember her name. But I was very happy with the whole process . Thank you 😊
5 de junho de 2022
Resposta da Agria Ireland
Dear Miriam,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Fran.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Moving to Petinsure
Moving to Petinsure, my dog is now 2 yrs. there are so many things he is not call insured for , for at least 18 months , I hope nothing happens in that time frame.
Would it now be more useful to get a vet to say he has no difficulties in these areas & then when u join , he can be insured immediately?
5 de junho de 2022
Resposta da Agria Ireland
Dear Ms Roche,
Thank you for taking time to leave a review. It is much appreciated.
Unfortunately, our policies currently have stand down periods and exclusions for older pets coming on cover with us for the first time. These were outlined to you over the phone with one of our agents before your purchased the policy and also in your terms and conditions that your received with your quotation and when the purchase was complete.
We have taken your feedback onboard and will review this in due course for policies being purchased for future customers.
Should you have any further questions or queries you'd like to discuss, you can contact a member of our team on 0212029119 and we would be happy to assist you further.
Kind regards,
The Petinsure Team
My insurance don't cover a lot for the…
My insurance don't cover a lot for the money I'm paying
5 de junho de 2022
Resposta da Agria Ireland
Dear Sir/Madam,
Thank you for taking the time to review our service. Your feedback is appreciated.
We took this opportunity to review your policies and cannot see any claims submitted, so we are unsure of what may not be covered for you.
We can see a claim form has recently been sent to you via email. We encourage you to speak with your vet and to submit any claims for costs incurred to date so our claims department may review this for you.
Should you wish to speak with an agent, please call us on 0212029119 with any questions or queries you may have.
Kind regards,
The Petinsure Team.
Quick and efficient claims handling
4 de junho de 2022
Resposta da Agria Ireland
Dear Mr O'Sullivan,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Excellent customer service
Excellent customer service. I’ll recommend it to any pet owner.
3 de junho de 2022
Resposta da Agria Ireland
Dear Ms Burgoyne,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!
Thank you so much for the kind words, we will certainly share your feedback with Thomas.
We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very Happy
I submitted my claim and received a response almost immediately. The claim was dealt with efficiently and I received my favourable response as per my Insurance agreement. Many thanks.
2 de junho de 2022
Resposta da Agria Ireland
Dear Mrs McArdle,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very easy to deal with and very…
Very easy to deal with and very friendly claims handler. Would recommend to other pet owners
2 de junho de 2022
Resposta da Agria Ireland
Dear Sir/Madam,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.
Thank you so much for the kind words, we will certainly share your feedback with Sean.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Everything went smoothly,the price and…
Everything went smoothly,the price and the cover is the same (+- a few €/year) but they have a very responsible support team. Signing up requires only a few minites.
The only one issue (more likely a room for improvement) is the website and the possibility to manage everything online.like for changing a direct debit i had to make a phone call which is a bit old school.
28 de maio de 2022
Opinião espontânea
Resposta da Agria Ireland
Dear Mr Wallner,
Thank you for taking the time to review our service and providing us with your feedback.
I have passed your recommendation to our IT development department for review. We are working on a lot of exciting developments as we endeavor to improve our customers experience!
Should you need anything else, please do not hesitate to give us a call on 0212029119 and we would be happy to assist your further.
Kind regards,
The Petinsure Team
Excellent service !
This was my first claim and as with most insurance companies I expected some pushback but I was pleasantly surprised at the quick and efficient response and I have received my payment back into my bank account less the excess within a week of submitting my claim ! Thank you Pet Insure for making this easy !
26 de maio de 2022
Resposta da Agria Ireland
Dear Suzanne
We are thrilled to hear that your claim was dealt with both professionally and efficiently by our team! This is exactly what we would hope your experience to be. Thank you so much for the kind words, we will certainly share your feedback with the team members who dealt with you.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Arranging pet insurance
Great and very easy to deal with. Customer service representative was very pleasant, polite and made everything easy to understand.
26 de maio de 2022
Resposta da Agria Ireland
Dear Vivian,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Fran. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
No problems every thing explained to me…
No problems every thing explained to me in regard to my pet insurance for my new friend 'bella' again thanks again to all at petinsure
.ie
26 de maio de 2022
Resposta da Agria Ireland
Dear Michael,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Fran. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
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