James was very helpful and polite he was knowledgeable and gave us options which was very useful.we wanted to increase the limit of our existing policy as we have found perfect pet very helpful in the... Ver mais

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Leia as opiniões dos outros
Patrick was very clear and helpful on my call regarding my insurance premium change. His customer service was very good. It is unfortunate that premiums rise when you try your best to keep cosy down... Ver mais
I rang up today due to an issue with a missed payment and I spoke to one of your representatives named Will. It’s rare I complete surveys of my experience but I was very impressed with how Will hand... Ver mais
Great cover and renewal, however the initial renewal pricing is again massively increased. The need to contact and review online quote that can then be matched is a laborious unnecessary task that... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Perfect Pet
Escrito pela empresa
We Speak Pet
Understanding your pet and choosing the right cover for them isn’t always easy.
Perfect Pet are pet-loving people, here to make insurance choices simple, whatever your budget.
Choose from a range of policies that come with vet-backed tools and support to guide you through the decisions that count.
Insurance your pet would choose
Policies at great value for you and your sidekicks by people that understand pet health and what it takes to get them better.
Understand your pet’s needs
When your pet asks for help, rapidly check symptoms online and get 24/7 instant video vet advice to help you to get them back on their paws.
No surprises
No digging for hidden fees: interest-free monthly plans, a low £90 excess and direct vet payments.
Fetching good times
Save big on prescription medications and preventative healthcare treatments, plus unleash great pet discounts to keep tails wagging.
Join the Perfect Pet pack today for award-winning insurance that speaks your pet’s language.
Multi Pet Discount: Policies must be purchased direct and at the same time. Accident Only policies are excluded from the multi-pet discount offer.
Moneyfacts 5 Star rating applies to Elite Extra Plus dog insurance.
Informações de contacto
Warner House, SP1 3TB, Salisbury, Reino Unido
- 01992667330
- info@perfectpetinsurance.co.uk
- www.perfectpetinsurance.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Charlotte answered all my questions…
Charlotte answered all my questions about making a claim, she was very professional and empathetic and left me understanding fully what I need to do in this upsetting time.
Excellent service from Will who went above & beyond!
I rang up today due to an issue with a missed payment and I spoke to one of your representatives named Will.
It’s rare I complete surveys of my experience but I was very impressed with how Will handled my query and was so pleasant and understanding. He went above and beyond for me today and has diarised a call back to me in a couple of days to ensure everything is resolved. Very happy with the service I got today, thank you Will you are a credit to the company!
Good experience every call
Good experience every call. Quick to sort claims.
I received excellent customer service
I received excellent customer service. When I had a telephone enquiry
Paige talked me through what I wanted
Paige talked me through what I wanted. Excellent service from her.
Great customer service
Great customer service and great throughout
Charlotte was very helpful
Charlotte was very helpful. She answered my query and also sent me a link to save on ongoing pet medication. Very impressed
Renewal query
I called to ask questions about the details of my renewal. Nancy was extremely helpful and friendly, and she quickly resolved my issue.
James was very helpful and polite he…
James was very helpful and polite he was knowledgeable and gave us options which was very useful.we wanted to increase the limit of our existing policy as we have found perfect pet very helpful in the past when we made a claim there was no fuss and they settled the vet bill promptly.only improvement needed would be to answer the phone quicker I had to wait 10 minutes before my call was answered.
Renewal qoute
Nancy was very helpful and informed me to the reasons why my renewal was being increased, she managed to look at the policy and reduce it accordingly as much as possible, Nancy was very professional with a nice telephone manner hope I deal with her again in the future, 5 star
Be careful, lots not in policy!!!
First time my dog has needed treatment. Vet said my dog needs a biopsy of lumps in his mouth as suspected cancer and apparently ‘Perfect Pet’ doesn't cover the mouth!!!! I understand dental or hygiene but lumps and cancer testing should be in policy. Keen to take your money but don't want to pay out when you need the service. Cancelling my policy
An enquiring about our pets insurance
An enquiring about our pets insurance .
I was very pleased when I called perfect pets . They were very helpful and caring . I would definitely recommend them
Excellent customer service
Elliot was polite and friendly, listened to my needs. Overall Elliot was professional at all times, not pushy at all I received the quote I asked for and will call back nearer the time to renew
Nancy was very clear and helpful
Efficient service and very friendly
Efficient service and very friendly
I spoke to George who was very helpful…
I spoke to George who was very helpful and sorted my renewal
Helpful
Very helpful and friendly customer service from Emily.
Very helpful
Very helpful, professional and friendly service received from Emily.
Emily happily resolved all my queries on an excellent manner.
Sophie was very helpful and efficient
Sophie was very helpful and efficient
A Experiência Trustpilot
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