I placed two orders with aidot.com totaling around $200. They charged my card right away, but never shipped my items. After about a week, the the website said canceled even though i didnt cancel, but... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Ver mais
I have purchased and used Aidot products for years. So fat they have been extremely reliable. Their customer service I have never had an issue with. Their app is easy to use and constantly updates whe... Ver mais
AiDot has wonderful products, they have been honest and prompt with all promised products and gifts. The water sensors connected easily to my current wall WiFi/Bluetooth device allowing me to place th... Ver mais
Informações sobre a empresa
Escrito pela empresa
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Informações de contacto
8605 Santa Monica BLVD 79525 West Hollywood, 90069, CA, Estados Unidos da América
- help@service.aidot.com
- aidot.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 76% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer support
Great customer support. Products are easy to use and setup.
I placed two orders with aidot.com…
I placed two orders with aidot.com totaling around $200. They charged my card right away, but never shipped my items. After about a week, the the website said canceled even though i didnt cancel, but they never refunded my credit card. I called customer service every day for two weeks. No one answers but a guy named Ham will call back in about an hour. He takes your info repeatedly tells you the escalation team will get back with you in 12 hours by email and no one ever does. I asked for escalation customer services Direct email and he told me their email didn’t work currently. I asked for their phone number and he said that they were in a no Phone facility. This went on for weeks before I finally realized they werent going to fix this and I filed a complaint with the BBB today. Hopefully the “customer service escalation team” will actually reply to them
Love the connectivity!
I have purchased and used Aidot…
I have purchased and used Aidot products for years. So fat they have been extremely reliable. Their customer service I have never had an issue with. Their app is easy to use and constantly updates when improvements are made. I am a happy customer.
Easy to use will order again as needed
Beware of purchasing from this company
Beware of purchasing from this company. I invested several hundred dollars in a leaf blower, string trimmer and batteries from AiDot Enhulk, and now customer service says they have emptied their warehouses of all of these and related items including batteries. No 3rd party comparable batteries are available. Sorry. Their website still advertises them all, but none are available. Scammed!
First problem with customer service after many purchases.
I have bought many products from your company. On this purchase, I cancelled the order before shipping and was told that I would receive an email stating if it was approved or not. I never did receive an email. I assumed that it was not abled to be canceled and waited on the shipment. I was good with that since it was my fault. It didn’t come. So I called again and was told that it was indeed cancelled and that I would receive a refund in so many days. The amount of time passed and I didn’t get a refund, so I disputed it with PayPal and got the refund.
I will purchase again from you in the future, I love the products. I just went in another direction with this project.
DO NOT BUY
DO NOT BUY. HAVE HAD TROUBLE FOR MONTHS ON ONE OF THEOR CAMERAS AND THEY NEVER RESPOND. A year ago I had a problem and heard back BUT DO WASTE YOUR MONEY..THINK MAYBE OUT OF BUSINESS.
DO NOT BUY FROM THEM
The product your is great 😊 customer…
The product your is great 😊 customer serves the best😀
Thank you 😊
GREAT CUSTOMER SERVICE!
The customer service department is very good and responsive
Beautiful solar lights
Beautiful solar lights. Easy set up and bright.
Have them (8) red, white and blue for the 250th.
The WORST customer service
I purchased all the Enhulk 58V power tools (blower, weedwacker, saw) with two batteries less than 2 years ago. They worked great but one battery failed so I reached out to them. Evidently they don’t even support them anymore. All the reviews are true about their customer service. I will NEVER buy another product from them. Now all the tools are junk because they don’t produce batteries for them anymore.

Resposta da Works With AiDot
Awesome Products!
Great prices, fast shipping and well designed! The App is so easy to use and love the many features and customization options.
The entire system goes haywire with the…
The entire system goes haywire with the smallest change. Not a good product.

Resposta da Works With AiDot
I have not received the package I…
I have not received the package I purchased a month ago. No reply to the email I sent customer support

Resposta da Works With AiDot
Vacuum works great
Vacuum works great. But front part of vacuum needs to be bigger
EnHulk is not a good company
EnHulk is not a good company. Bought a weekender last July had a 2 year warranty. I went to charge battery and it would not charge. Been getting ran around for a month now and all we get is the same email worded differently. Was hoping the company would standby there product. All I ask was replace battery or give me a refund. Amazon is my next step since EnHulk don't believev in there self
Or care about customers. Very POOR service.
G

Resposta da Works With AiDot
I never received my order and I reached…
I never received my order and I reached out to customer and still haven’t received a response. It’s been over a month
A Experiência Trustpilot
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