I placed two orders with aidot.com totaling around $200. They charged my card right away, but never shipped my items. After about a week, the the website said canceled even though i didnt cancel, but... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Ver mais
I have purchased and used Aidot products for years. So fat they have been extremely reliable. Their customer service I have never had an issue with. Their app is easy to use and constantly updates whe... Ver mais
AiDot has wonderful products, they have been honest and prompt with all promised products and gifts. The water sensors connected easily to my current wall WiFi/Bluetooth device allowing me to place th... Ver mais
Informações sobre a empresa
Escrito pela empresa
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Informações de contacto
8605 Santa Monica BLVD 79525 West Hollywood, 90069, CA, Estados Unidos da América
- help@service.aidot.com
- aidot.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 76% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
See all of my support tickets without a…
See all of my support tickets without a resolution.

Resposta da Works With AiDot
The product that came was perfect!
The product came as advertised, delivered on time at a very low price.
Great products
Great products, more than competitive pricing, simple and quick smart bulbs, outlets and string lights. Seamless interaction with Alexa.
The best smart plug in the market.
The best smart plug in the market. Extremely easy to connect and use. I love this product.
Well I was skeptical of course but I…
Well I was skeptical of course but I was pleasantly surprised and relieved to see my new pool vacuum at the foot of my door.
Excellent experience with the store but the website is not what you would expect.
Seems to be another branch of the brand.
Overall I am very satisfied and encourage you to trust the store and feel comfortable with the whole experience.
Did not provide the brightness I…
Did not provide the brightness I expected. The gymnastics required to the return the item was not worth my time and effor

Resposta da Works With AiDot
I would rate less than 1 if that were…
I would rate less than 1 if that were an option. I will never again purchase from Aidot. The website stated 60 day guarantee. I had opened the box but not fully removed the food processor components from the box because I saw the small size of the bowls (and the parts looked cheap). I requested a Return Authorization but customer service did not provide one and then after the 3rd email they stated the return has to be within 15 days. I pointed out that the website stated 60 days -- they still did not provide an Return Authorization.

Resposta da Works With AiDot
Perfect Smart choice
Easy to use and setup devices and mobile application, lots of options, I like that I can use voice control through Siri on iPhone, and at affordable prices
We LOVE Aidot
We use these lights and plug-ins in our home for everyday use. We love the fact that we can have our lights come on and go off at a certain time of the day or night. We were doing some updates to our home and were actually looking for recessed ceiling lights that use the Aidot app. We have yet to find the prefect recessed lighting for our new deck roof. My husband only wants them with the black rim color and the Aidot app. I guess we keep waiting till you come out with them.
So Easy to set up!
So Easy to set up!! Already had some smart lights that I love from this company. These lights are durable and very pretty at night....I love that there is no wires and I can control from my phone!
wanted to return the product but they…
wanted to return the product but they wouldn't offer return

Resposta da Works With AiDot
Very organized
Very organized, I can always find what I’m looking for and can usually find it quickly easy checkout.
Very slow in replying to you, not good customer service
Very slow in replying to you, I cannot connect my Wi-Fi smart security light and I done every their help pages surgest. I think it has a fault but they just don't reply.

Resposta da Works With AiDot
HORRIFIC CUSTOMER SUPPORT
First, I recommend you DO NOT BUY their pool vacuum and further... Stay Away from this Company! The device functions reasonably, except my battery was apparently bad, lasting only 5 - 10 minutes with each charge. I contacted cusomer service and they responded by having me jump though all kinds of hoops... delaying and not responding to the real issue. THEY DO NOT STAND BEHIND THEIR PRODUCT! I have received a half dozen emails over a couple of weeks now without resolution. Every time I do what they ask and they give me yet another task, including providing them with a detailed video of the product failing. I requested a return/replacement and they respond by having me jump through more hoops. They obviously have no intention of supporting this out-of-box failed product!
Very easy to set-up
Very easy to set-up. The bulbs connected to my wifi in seconds, and that's 8 bulbs all at the same time. I also love the bluetooth wall mounted button as an option to turn the bulbs off / on. AiDot will be my go to bulbs going forward.
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