Airport Assistance Hub Opiniões 20

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

They were on time,polite,attended to all my needs and requests making the whole process very comfortable.

Classificada 5 em 5 estrelas

Quick process of services booking, easy to use the website. Airport Assistance Hub services are tailored to your unique requirements to make any Airport experience as stress free and exclusive as po... Ver mais

Classificada 5 em 5 estrelas

You people have very professional personnel and cooperatve, in "all senario's of Airport issues". Thanks for all your assistance . I can not forget my experience of that night I was having a very bad... Ver mais

Classificada 1 em 5 estrelas

Better avoid this company, they took my money, then after almost 2 days they told me that they cannot confirm my order. Now I do not have time to find an alternative. Also not sure if I will take my m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

The most trusted place for all your Airport Assistance Service needs. The entire range of services like Meet and Greet, Lounge Services to Airport Transfer Service to make your travel smooth and comfortable. Travel like a VIP and never worry about your airport transit anymore.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

20 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Great Service

Great Service. They handled my elder dad perfectly and he was so delighted with the service. Thank you so much, please keep up the good work

25 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Dubai Airport lounge…

After booking our Dubai Airport lounge and reading the available reviews of the company, I was quite worried it was all a scam.

The communication via WhatsApp was quick, but a bit unclear. I received a booking confirmation, but was told I still had to arrange a meeting with a company representative before going there.

But the day of the booking we were told to proceed to the lounge and present our booking confirmation. It worked perfect and we had a good experience.

15 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Unforgettable Experience

You people have very professional personnel and cooperatve, in "all senario's of Airport issues". Thanks for all your assistance . I can not forget my experience of that night I was having a very bad health condition at Indiragandi Intl Airport , and your person was with me all the time till I board my flight. Start from entrance till the boarding gate I was attended very properly.
Keep it up . More Power to your team.

2 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quick process of services booking

Quick process of services booking, easy to use the website.
Airport Assistance Hub services are tailored to your unique requirements to make any Airport experience as stress free and exclusive as possible. This organization took all my worries away and treated me with so much care that I will certainly recommend this service to anybody who needs help. Me & my family enjoyed their service in dubai . We always had amazing experience with them . Must try !

29 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

DONOT BUY SERVICES

It has come to my attention that the aforementioned company has been reported to exhibit subpar service quality and employ individuals who do not adhere to professional standards. The complainant has utilized the services of this company on three separate occasions within the span of a month, specifically opting for the "greet and meet" service, for which a total sum exceeding 1500 USD was disbursed.

Regrettably, the service in question was not rendered as expected. Upon inquiring about the absence of the designated greeter, the company's representatives purportedly provided unsatisfactory explanations, consistently failing to meet the client's expectations. Furthermore, attempts to seek clarification from the support team were reportedly met with unresponsiveness, with the focus primarily centered on financial matters rather than addressing the concerns raised.

It has been alleged that the company in question retained the payment without providing the promised services and failed to initiate a refund process. In light of these circumstances, it is strongly recommended that individuals exercise caution when considering engaging with this particular company for service provision.

26 de maio de 2024
Opinião espontânea
logótipo da Airport Assistance Hub

Resposta da Airport Assistance Hub

Dear Maher,

Apologise for the inconvenience caused. Upon checking you have booked the meet and greet service with us several times and most of them was delivered successfully. Your one service in Malaga was decliend due to no availability even checking with other service providers it could not be confirmed and we confirmed you that the full amount was refunded for that service.

Classificada 1 em 5 estrelas

They are incredibly unprofessional

They are incredibly unprofessional ! We paid a service to take my mother in law from the gate that landed to the next gate, they went to the first gate , they let her alone in the bus and then nobody went to help her to the next gate. A passagem helped her. And even more (!!!) they never answered the phone or my inquiry to speak with them (!!!)

17 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very Good Service

Very Good Service! Booked meet and greet service at Delhi airport for my mother and airportassistancehub team did a wonderful job, especially Jeniffer.
Thank you.

17 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Better avoid this company

Better avoid this company, they took my money, then after almost 2 days they told me that they cannot confirm my order. Now I do not have time to find an alternative. Also not sure if I will take my money back, because I do not believe now anything they are saying.

18 de novembro de 2023
Opinião espontânea
logótipo da Airport Assistance Hub

Resposta da Airport Assistance Hub

Dear Mr Nikolay, Greetings from Airport Assistance! As we promised at the time of booking if the reservation is not confirmed you will not be charged and full refund will be issued. Regarding taking time, we do not decline our clients until we check with all our sources. For your reservation we checked with 5 different service delivery team available at the airport but unfortunately, none of them had availability at the requested time. We tried our level best what we could do. We apologize for the inconvenience caused and look forward to welcoming you at any other occasion.

Classificada 1 em 5 estrelas

My 15-year-old daughter's flight was…

My 15-year-old daughter's flight was delayed 3 hours from Houston to Frankfurt. The company was advised and wrote back, saying they could not fulfill the service due to the delay. I was charged as a no-show. I have no problem paying for a service I hire, but I find it ridiculous that they could not provide the service, but they were swift in keeping their payment—no flexibility with this company.

11 de agosto de 2023
Opinião espontânea
logótipo da Airport Assistance Hub

Resposta da Airport Assistance Hub

Each and Every airport has different rules and regulations. As per Frankfurt airport there is time limitation for every service and greeter can not wait for long as the further services already scheduled for other passengers. We are extremely sorry for the inconvenience caused. Thank you for your understand we look forward to serving you again in the future.

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