Aktarathome Opiniões 47

Excellent food. Packaging kept everything intact and frozen, delivered as arranged. An enormous amount of food made it great value for the cost. Will definitely order again and looking forward to ordering the tandoori BBQ option in the summer.

The curries are great, but they're let down by couriers -- DPD in this case who failed to deliver the (frozen) food at all the first day, missed the slot the second day, and dumped the defrosting box on the lawn without ringing the doorbell and faked my signature on the third attempt.

Aktar's customer service is friendly but a little slow, which doesn't help in situations like this. The food was for a party and in the end I had to order in a takeaway instead. They've offered to refund me (out of their own pocket as DHL don't refund them) which assuming it arrives is a reasonable response.

I know it's hard for a small company in situations like this, but I'd like to see faster replies given we're talking about fresh food which is (often) intended for a specific occasion. I'd also like to see a choice of couriers. They're all pretty bad on the whole, but we know that DPD and Evri(!) are good in this area, for example.

Five stars for the product, but please keep working to find ways to minimise the impact of bad couriers.

Food quite authentic but accompaniments do not meet up to expectations. Naan taste like supermarket product and do not regenerate to an acceptable standard. Only four portions of rice for 4 meat & 4 portions of vegetarian dishes which was very disappointing. Quite expensive for what you get.

Ordered for a Friday night with friends, everything went according to plan until DPD did not deliver. I rang DPD got spoken to like an idiot, no apology just told they couldn’t deliver and would deliver the next day (Saturday) I explained it was food and we were away so they couldn’t deliver. Once I got of the phone I received a email to say I had requested the delivery to be rescheduled. I immediately rang DPD back and explained the situation again spoken to like an idiot. I was then informed the delivery would not be made. I emailed Aktar at home and explained the issues we had and I was told I’d rescheduled the delivery and everything would be fine. As I had explained to Aktar & DPD we were going away early Saturday morning so the food would be no good, I expected a refund and the food to be returned. To my surprise we returned late Sunday morning to at Aktar at Home delivery which had been outside since 9.30am on Saturday morning! Again I contacted Aktar and was told the food would be fine and they can’t guarantee you’ll get the food the day you order for it and offered a small discount code. Food was binned and I’ve still not had a refund. I’m sure the food is amazing but the delivery and customer service is absolutely awful.

Aktar at Home curry boxes and tandoori boxes are amazing, we've had several of each and thoroughly enjoyed them all. Every dish has been perfectly spiced and seasoned and with plenty of good quality meat they are excellent value as well. The aged basmati rice is superb as are the naans. The delivery service is excellent and all the foodstuff is very well packed in insulated containers. These curries are in a different league to your local take away.

Amazing food! High quality meat and fish! So delicious and I cannot recommend highly enough!

We started using Aktarathome in 2020... I love indian food but cannot master it as an at home cook and our local takeaways are so full of oil it's off putting...

Cue Michelin chef Aktar Islam who has curated these at home boxes.... we have had them all:-

Tandoori Box
Traditional Curry Box
Spiced Leg of Lamb at Easter
Tandoori Leg of Lamb now

There is sooooo much food, hot curries, mild curries, vegeterian curries... I would never have chosen dahl but it is now one of my favourite things to eat.

The cooking is authentic, tasty and amazing! We are a family of 6 and each box is enough for 2 meals... oh my did I mention the bread? The Naans are the best you've ever eaten and Cloud bread! Oh my!!!

No nuts in anything either which is an added bonus as an allergy sufferer! Just love this company!!!!

Not very good food unfortunately. Such a shame as we ordered the vegetarian curry boxes for a special birthday meal and were looking forward to some amazing by a Michelin starred chef. They weren’t special at all, either bland or too hot. And very expensive