Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Ver mais
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Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Ver mais
A empresa respondeu
Initially flood you with more information than one needs Some times not to clear in explanations. When requesting clarifications not a full answer as they pay little attention to detail Did... Ver mais
A empresa respondeu
The travel agent that booked this cruise for us is terrible. As soon as our credit card was charged she has not returned calls. We are traveling with friends and informed her of many of our needs,... Ver mais
A empresa respondeu
Poor communication. They do not contact you at all prior to final payment being due, they want you to lose your deposit. In fact you will get nothing from them after your initial confirmation emails.... Ver mais
A empresa respondeu
Informação fornecida por diversas fontes externas


220 Congress Park Dr Suite 330, 33445, Delray Beach, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have been trying to book an Alaskan Cruise for 4 adults for July of 2020 and have had a heck of a time getting this accomplished. Thank you Lori Doerr
The total was suppose to be right around $3400 after taxes and port fee but it ended up over $3700!
They charged me the $300 for the insurance but never actually gave it to me

Resposta da AlaskaCruises.com
Great Customer service so far. Hope it continues.
The cruise counselor was extremely helpful and courteous. Explained details of the cruise and get what we wanted.
I have worked with various agencies and agents. Judy Mason has been extremely helpful and helped me get a great vacation arranged. Will definitely work with her again
Your cruise agent April Cruz was very helpful every step during my initial cruise exploration. Being my first cruise adventure, April was able to provide insight on what to look for when selecting a cruise.
Overall I had a very pleasant experience booking via Alaskacruise
Leanne was a wonderful travel agent and worked on days during which she was off to help us arrange our trip. She also knows her business. We were totally satisfied. She went well beyond what an "ordinary" travel agent would do.
I would like a phone number so I can contact you.
It s my first experience going on a cruise and I am excited for this!
I will like to buy travel insurance in January..
Should I contact AlaskaCruise.com about this?
Thank you.
Jessica was a very polite and knowledgeable person who did a great job getting us ready for our Alaskan cruise.
Thank you very much
Did not answer all questions and never return the call ,,,

Resposta da AlaskaCruises.com
I called by phone because Im not good at booking online.rep..Jackie answered and helped me .She met all my needs and Answered all Questions.the trip to Alaska will be a wonderful trip because someone cared.thanks
The idea of a cruise had been a "consideration" until my partner expressed a strong interest in an Alaskan adventure. Not knowing the first thing about arranging this kind of trip, I searched the Internet for ideas and options. When I came upon AlaskaCruises.com and their "press to call" option, I quickly learned there are very knowledgeable travel advisers available to walk me through all my questions. Over the course of a few days we had found an ideal travel option that met our timeline. I have already shared my experience with friends looking for help in booking their own travel.
Sabrina was terrific. She was pleasant, professional and knowledgeable. Very prompt in her responses helped us get the tour we wanted and helped our two other family members get cabins near us on the ship.
Our advisor, Liz, was wonderful. She patiently explained our options and answered our many questions. As a first time cruiser, I appreciated her every effort to lead me through the process.
I have had no complaints w/ Alaskan cruise. All has gone quite smoothly thus far.
Kathy has been great to work with and very patient and accommodating!
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