Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Ver mais
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Initially flood you with more information than one needs Some times not to clear in explanations. When requesting clarifications not a full answer as they pay little attention to detail Did... Ver mais
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The travel agent that booked this cruise for us is terrible. As soon as our credit card was charged she has not returned calls. We are traveling with friends and informed her of many of our needs,... Ver mais
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Poor communication. They do not contact you at all prior to final payment being due, they want you to lose your deposit. In fact you will get nothing from them after your initial confirmation emails.... Ver mais
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Informação fornecida por diversas fontes externas


220 Congress Park Dr Suite 330, 33445, Delray Beach, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Your representative was polite and helpful in all aspects of setting up our cruise. She was very up front with everything and there were no surprises. She made our booking experience easy and we’re excited for our cruise.
So far, so good. Haven't gone on the cruise, so will try to evaluate that another time,
Everything went well with the scheduling, website information and emails, etc.
Agent, Montana Brandt, has been exceptionally helpful, professional and pleasant.
B and C
Sherry at Alaska cruises has been FANTASTIC!
This will be our third trip through her. Pays attention to every detail.
Some great cruises.
After booking the trip, I have received two emails. One asking to book airfare and one offering trip insurance. Nothing regarding the trip. So where is the information regarding the trip itself?
So far, the experience has been good for my first cruise. They seem to be on top of things. I hope it continues.
When I talked with the agent, she did not divulge that I was actually working with a travel company. I thought I was talking directly to someone at Uncruise. She gave ma a quote for travel insurance that was actually half the actual cost. Otherwise she has been very helpful.
Have really appreciated Alena’s assistance with planning our Alaska cruise. As a novice to cruising, her knowledge and experience has really helped us with confidence planning our first cruise.
Ian Simmons developed a rapport with me quickly. He inquired appropriately of the special needs I had for my son, understood them quite well and made me feel like he truly had our best interest in mind. His descriptions and advice showed his knowledge of the options and his caring of our situation. Anticipating a great trip.
Amy was great to work with! Answered all of my questions, very responsive to any questions and excellent follow through.
Hesse was very helpful and patient!!
Absolutely zero problems. Fast and efficient
Very welcoming, knowledgeable and polite staff .
Felt comfort and at ease ,with all my questions and concerns answered.
It was very complete in information and prices. I received a quick email response on any questions. I have recommended it to 3 people.
We have not gone on our cruise yet, it is scheduled for this summer. So far it's been fun planning for it and we're really excited. Our agent made booking easy, she's been great making us aware of all the options available to us.
Sherief, Mia, Shanelle and everyone we had communication with were very helpful, supportive and informative! Thank you for everything!!
Kathy was an excellent travel agent providing valuable information and following through in a supportive and thorough manner. She made an extra effort to understand my trip goals and provided her expertise to help us design a quality cruise trip. I was also very impressed that Kathy had been to Alaska and could provide me with all of the details I needed to keep in mind as my wife and I planned the trip. Kathy was excellent and a very good representative of
AlaskaCruises.com. She is very knowledgeable and a great resource for designing an amazing cruise.
We booked to Alaska on a rail and sail with you company and had a very excellent transaction and very good service. Now we have booked again for New England. All is well. Sabrina your the best.
Too much unnecessary information given, made booking confusing and too long.
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