Alfiessweetshack Opiniões 

60
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have ordered from Alfies sweet shack on a previous occasion. Very good quality and service. Packaged with Care and included some freebies. Kept me updated that parcel had been dispatched. Delivery... Ver mais

Classificada 5 em 5 estrelas

This is my first experience of ordering with this company., they have been efficient and answer any emails sent very quickly… they are a family run business and this produces a very personal touch and... Ver mais

Classificada 4 em 5 estrelas

Lovely selection in the mystery box. Great value for money. And very prompt replies from supplier. I waited 12 days from the date I ordered but this could just be the issue with Royal Mail. Thank you... Ver mais

Classificada 5 em 5 estrelas

Great products and so much choice. Such an efficient and friendly service, They even offered to deliver as I’m local but unfortunately didn’t see the email until after I’d collected. Would recommend a... Ver mais

Informações sobre a empresa

  1. Loja de doces

Escrito pela empresa

Alfie's Sweet Shack was founded in December 2021 by father and son who's aim was to build a business together from scratch. What better business for a young boy to have than his very own sweet business! A budding shop owner for some time, albeit a pretend one in the dinning room, Alfie suggested we sell sweets.....and now we do just that! We want to provide you with some tasty treats that will put a smile on your face, while also trying to look after our planet. This is why we are using reusable sweet pouches and bio degradable mail bags! Join us on our journey as we grow and deliver our sweets right across the country.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

60 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,5

Todas as opiniões

(60)

0 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Great value for money

Lovely selection in the mystery box. Great value for money. And very prompt replies from supplier. I waited 12 days from the date I ordered but this could just be the issue with Royal Mail. Thank you very much. Despite the wait I will be ordering again!

18 de janeiro de 2023
Classificada 2 em 5 estrelas

I haven't had my items

1 de dezembro de 2022
logótipo da Alfiessweetshack

Resposta da Alfiessweetshack

Hi Lauren, I am sorry you havnt received your order yet but please let me explain why this may be the case....

You placed the order on November 24th. We aim to process all orders in one to two working days.

We were away from office on the 24th and 25th as per our website notice and socials at the time.

At the same time, there were also royal mail strikes, so even if we could post your order, it wouldn't have been processed by royal mail.

The Saturday 26th and Sunday 27th were not working days.

Monday 28th we returned to office and processed your order that day.

Tuesday 29th we delivered your parcel to the Royal Mail sorting office. When delivering, they advised that the mail we delivered, probably wouldn't be touched until Monday 5th.

There are additional strikes on the 30th and 1st so no mail will be processed by them during this time.

Therefore, we have processed and dispatched the order as quick as we could, with external sources not allowing your items to turn up within the normal time frames. I appriciate the feedback, but please accept our apologies that external sources have meant it is not with you yet. We hope they arrive soon.

Classificada 5 em 5 estrelas

Will definitely be back!!!

This is my first experience of ordering with this company., they have been efficient and answer any emails sent very quickly… they are a family run business and this produces a very personal touch and you do not feel as though you are just another customer. As I have said this is my first experience but I can already tell will definitely not be my last. Well done👏

12 de novembro de 2022
Classificada 5 em 5 estrelas

Great customer service

Ordered a couple of bags of sweets and was a little issue with address problems. I contacted them and was rectified. Thank you so much! Sweets were great too! 😆

6 de outubro de 2022

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