Alford Plumbing and Heating Opiniões 

241
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very professional both in person and through communication either one the phone or via email. Really nice guys fit my new boiler, clean and tidy and gave good instruction on how to use it. One year la... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Guy emailed before he came, came when he said he would, did the job and a bit extra ,and charged a reasonable amount for these days. Also office backup VERY quickly updated our phone numbers so we cou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Team at Alford plumbing and heating have been great. They installed a new electric boiler and hot water tank, refitted a bathroom, completed an electrical safety check and sorted the remedial wor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

You wont find a more professional and considerate company than Alford. From the first phone call to a job very well done, it's a flawless process that the Alford team should be very proud of. Truly g... Ver mais

A empresa respondeu

Informações sobre a empresa

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Informação fornecida por diversas fontes externas

New Worcester Bosch Boilers, Boiler Servicing and Repairs in Southampton Which? Trusted Trader and Worcester Accredited Installer; your local heating experts. Whether you are looking for a new boiler, boiler servicing, or boiler repairs; Alford Plumbing and Heating is able to provide the expertise to provide a prompt and reliable service. Boiler finance available with no deposit, and 0% finance! Boiler Services: Buy a boiler / Installations Boiler Finance Servicing Repairs


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(241)

52 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

As ever a brilliant company to use

As ever a brilliant company to use! We are delighted with them. Friendly and efficient and do a really good job. Thankyou

10 de julho de 2026
Opinião espontânea
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Resposta da Alford Plumbing and Heating

Thank you June for your lovely review! We're so pleased you're happy with our service. We really appreciate your continued support and look forward to helping you again.

Classificada 5 em 5 estrelas

Professional all round

Very professional both in person and through communication either one the phone or via email. Really nice guys fit my new boiler, clean and tidy and gave good instruction on how to use it. One year later, my boiler was serviced by another engineer, who again, was polite and courteous and serviced the boiler very quickly.

8 de junho de 2026
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Resposta da Alford Plumbing and Heating

Thank you for your lovely review.

Classificada 5 em 5 estrelas

Great service

Had boiler serviced twice now by Alford and they've always been great, very thorough, polite and respectful. Will continue using again

11 de junho de 2026
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Resposta da Alford Plumbing and Heating

Thank you for your kind review. We're delighted to hear you've been happy with our service and appreciate your continued trust in us. We look forward to helping you again in the future.

Classificada 5 em 5 estrelas

Excellent communication.

Excellent communication from booking until invoice. Tyler was punctual, friendly and carried out the boiler service efficiently. He gave helpful advice regarding the thermostat. I would thoroughly recommend this company.

9 de junho de 2026
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Resposta da Alford Plumbing and Heating

Thank you for your kind review. We're pleased to hear you were happy with the service and communication throughout. We'll be sure to pass your comments on to Tyler. Thanks for your recommendation!

Classificada 5 em 5 estrelas

Always very friendly and professional…

Always very friendly and professional gas engineer. Very Knowledgeable always do a very good job. They also fitted our boiler originally would recommend.

14 de maio de 2026
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Resposta da Alford Plumbing and Heating

Thank you Janet we hope we can look after you and your plumbing & heating for years to come 😊

Classificada 5 em 5 estrelas

Guy emailed before he came

Guy emailed before he came, came when he said he would, did the job and a bit extra ,and charged a reasonable amount for these days. Also office backup VERY quickly updated our phone numbers so we could be contacted, we have recently changed both.

1 de maio de 2026
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Resposta da Alford Plumbing and Heating

Thank you for taking the time to review us, we appreciate it :)

Classificada 5 em 5 estrelas

I have used Alfords for the last ten…

I have used Alfords for the last ten years,they are reliable and efficient and reasonably priced.

1 de maio de 2026
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Resposta da Alford Plumbing and Heating

Thank you Colin for your continued support over the past ten years! It really means a lot to us.

We’re glad you’ve found us reliable, efficient, and fairly priced, and we look forward to helping you again whenever you need us.

Classificada 4 em 5 estrelas

Good, but could be better

Overall good service, easy booking and responsive, and the plumbers were excellent. Let down by a double cancellation due to other jobs overunning which was extremely frustrating. However will use again.

30 de abril de 2026
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Resposta da Alford Plumbing and Heating

Thanks for your feedback. We are really glad you were happy with the booking process and the plumbers’ work.

We’re sorry for the cancellations and the frustration caused. That’s not the experience we want to provide, and we’re working to improve our scheduling.

We appreciate your understanding and look forward to helping you again in the future.

Classificada 5 em 5 estrelas

Excellent Work

On arrival Tyler and Ashton discussed the work they were going to do, answered questions and then proceeded to do an excellent job. Once completed they cleaned up and checked we were happy with their work. There was also good communication from initial contact with Alford through to job completion, including updates as to arrival times - all very professional and I would not hestiate to recommend them.

26 de março de 2026
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Resposta da Alford Plumbing and Heating

Thank you for your lovely feedback! We’re glad Tyler and Ashton took great care of you and that you were happy with both the work and communication throughout. We really appreciate your recommendation.

Classificada 5 em 5 estrelas

Very helpful when I phoned

Very helpful when I phoned. Appointment was earlier than first expected. Kept updated all the way through, with time etc.
The problem was fixed and I wasn't ripped off,as I have in the past from others. Very happy and will definitely use again.

18 de março de 2026
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Resposta da Alford Plumbing and Heating

Thank you so much for your lovely review! We’re so glad we could help get your problem fixed quickly and keep you updated along the way. It means a lot to hear that you felt looked after and not taken advantage of, that’s always our goal. We can’t wait to help you again whenever you need us!

Classificada 5 em 5 estrelas

Great service as always.

Alford Plumbing & Heating have always provided great service.
Lovely and efficient admin team (big shout out to the ladies!!) and their knowledgeable gas engineers. Thanks again!

3 de abril de 2026
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Resposta da Alford Plumbing and Heating

Thanks so much for your lovely review! We're really glad you've been happy with both our admin team and engineers. I’ll be sure to pass your kind comments on to the ladies in the office 😊

Classificada 5 em 5 estrelas

Alford Plumbing boiler service.

Alford contacted me well ahead of the time that my service was due and kept to the day arranged. The engineer was polite and friendly and completed his task with no fuss. The only small issue was that he was supposed to call or text me when he was on his way to me but I failed to get a message. All in all a job well done.

26 de março de 2026
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Resposta da Alford Plumbing and Heating

Hi Jeremy, Thank you for your kind review. We're really pleased to hear you were happy with the service and that everything was completed smoothly.
We appreciate your feedback regarding the call or text beforehand and will make sure this is followed up with our team.
Thanks again for choosing Alford Plumbing & Heating.

Classificada 5 em 5 estrelas

Easy to book, hassle-free

Easy to book, good value for money, and friendly & knowledgeable engineers. I always get my annual boiler service from Alford: it's hassle-free and easy.

27 de fevereiro de 2026
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Resposta da Alford Plumbing and Heating

Thank you for your wonderful review and for choosing us.

Classificada 5 em 5 estrelas

Great customer service

Great customer service, make a lot of effort to get to the job promptly. Have setup an on going maintenance plan with them

22 de fevereiro de 2026
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Resposta da Alford Plumbing and Heating

Thank you so much for the review :)

Classificada 5 em 5 estrelas

Great team, friendly, helpful and high standard of work.

The Team at Alford plumbing and heating have been great. They installed a new electric boiler and hot water tank, refitted a bathroom, completed an electrical safety check and sorted the remedial work so a certificate could be issued. From the back office team to the team who completed the jobs, everyone was extremely helpful and friendly. Will use for future work and recommend highly!

2 de fevereiro de 2026
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Resposta da Alford Plumbing and Heating

Thank you for the fantastic review! We’re so pleased you’re happy with the service and the team. We really appreciate your feedback, and we’d be glad to help again anytime.

Classificada 5 em 5 estrelas

Highly recommended…

The person that gave the quote was punctual, knowledgeable and explained the total procedure to replace the two wash hand basins. I was impressed with the engineer that did the actual work. He has done a great job and was very tidy. The whole area was cleaned once he had finished. Would highly recommend.

6 de março de 2026
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Resposta da Alford Plumbing and Heating

Thank you Tom, we appreciate your positive feedback! Our team works hard to deliver exceptional experiences, and it’s wonderful to see that reflected in your review!

Classificada 5 em 5 estrelas

Great Experience

So easy to deal with, nice and quick turn around from check to installation!

13 de março de 2026
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Resposta da Alford Plumbing and Heating

Thank you for your positive review!

Classificada 5 em 5 estrelas

Superb company - I wouldn’t have anyone else for the job!

Such a professional service from start to finish. Their engineers are extremely well qualified and professional. Lots of communication throughout your appointment keeping you informed of where your engineer is and when to expect him to arrive.

5 de março de 2026
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Resposta da Alford Plumbing and Heating

Thanks Caroline, we’re delighted to hear you had a great experience with our team. Thank you so much for your kind feedback!

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