Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... Ver mais
A empresa respondeu
Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... Ver mais
A empresa respondeu
My onboarding was very smooth and I have used my Algbra card during holidays in multiple countries smoothly. The FX rates are good and Algbra have solid fraud detection processes which I realized whe... Ver mais
A empresa respondeu
Genuine feedback, Nice bank and lovely initiative, Alhamdulillah. However Customer Support could be much better; you could be waiting a day or more for emails to be replied to, no telephone contact... Ver mais
A empresa respondeu
Algbra is a digital ethical finance platform empowering overlooked communities by connecting their finances with their values.
22 Upper Brook Street, W1K 7PZ, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I love Algbra bank!
Customer service is brilliant, the reply time is amazing and I love banking with them! Would definitely recommend this bank!

Resposta da Algbra
They answer quickly and everything is running smooth

Resposta da Algbra
So far so good. Cashback had issues but has now been resolved and backdated and paid.
Customer service is also good.

Resposta da Algbra
Excellent Customer Service
I had an issue with my account. James quickly resolved my issue. All of the team is amazing.

Resposta da Algbra
Easy to use app with very competitive cash back rates. Great customer services, Laura replied to my question on the weekend and followed up for the next several days until the issue was resolved.

Resposta da Algbra
Great app, competitive cash back rates and great communication especially from Laura! Keep up the great work

Resposta da Algbra
Team were fvery helpful in assisting me with my query and not stop persisting to help me over several days.
Great banking app, amazing customer service would highly recommend using them!
Great alternative to bank cards, with amazing benefits! The customer service is top-notch, extremely friendly and super helpful.
I came across an issue with transferring and the team were happy to help and resolved the issue very quickly - great customer service!
wonderful service and very fast, congratulations to all
I had a issue with signing up to ALGRBA and their promotion wasn’t applied to my account after speaking to their customer service team it was all sorted relevantly fast and how they handled the situation was nothing but pleasant and helpful
Very good security, because security system don’t allowed me change contact details. Contact details is login to Algbra account. Very good security when no reset option, for example: no option: “I need change mobile number” I can’t login from my email”. Very good security when I was logged to account, but the system did not allowed change contact details (when is active app in the my device).
I've been using Algbra's banking platform for a month, and I'm thoroughly impressed with its convenience and security. The user interface is easy to navigate, and I can easily access all my accounts and transactions from my smartphone. It works smoothly with my apple pay.
Algbra offers a wide range of services to make banking easier for me. I can easily transfer money to my friends. The platform also offers budgeting tools to help me manage my finances more effectively. One of the things I love about Algbra is its 1% cash back on all card payments. The cashback rate is 1.5% if you use Apple Pay. Overall, I highly recommend Algbra.
I joined Algbra for the 1.5% super cashback offer with Apple Pay. What I didn't expect to discover was an insight over my spending which I had with no other bank: my carbon footprint.
Algbra delivers on its promise of ethical finance and empowers customers to not only measure their impact on the planet but do something tangible about it as well.
In a world where every mobile bank is trying to be like Monzo, traditional banks are struggling to keep up, and the cost of living is soaring... Algbra delivers something actually new to help its customers, and ultimately, the world.
Waste of time they ask for everything and wait for few days already so I take the decision No Algbra tons of question and more , better revolut

Resposta da Algbra
The customer service was excellent! James listened to and dealt with my issues with no hesitation. Thank you guys
The worst bank ever they don’t need a reason to lock your money

Resposta da Algbra
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