Alliance Security Opiniões 

2391
•
TrustScore: 1 em 5

1,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wouldn't let them secure my dog house!!! From the time of install had nothing but issues. Rep Jose Mangana misrepresented the company from the start. Never was told about the contract options, the ext... Ver mais

Classificada 1 em 5 estrelas

I can NEVER get ahold of anyone!! Their customer service is horrible. My doorbell and cameras have been offline and no one answers at customer service...... what a joke! They talked me into non hard... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I wish I could give a negative star for this review! I am a bus driver and have weekly large groups of all school aged children coming to visit the JFK, Edward Kennedy museum. Today my group leader ca... Ver mais

Classificada 1 em 5 estrelas

This company is a joke! This company is the middle company like the middleman they offer no service all they do is go around and sell for other alarm companies such as Brinks! I wouldn't recommend thi... Ver mais

Informações sobre a empresa

  1. Loja de equipamento de segurança
  2. também em
  3. Loja de móveis

Informação fornecida por diversas fontes externas

While home security and automation was once expensive and difficult to use, now it’s easy and affordable. Due to recent technological advances, you can now control nearly everything in your house with the touch of a button. Forget to set your alarm? No problem, simply log in from your smartphone or computer and touch “arm.” Don’t have a land line? No worries, with the Alarm.com mobile app and the new 2GIG touch panel, it’s all wireless. Securing and automating your home has never been easier.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(2391)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sam and Mark Sterling great employees and customer service Reps!

Great customer service i spoke with sam who made me realize the importance of protecting my home and family and he stated that he was fairly new and didnt wanna give me any wrong information wich i greatly appreciate his honesty he then transferred me to Mark stearling a Specialist and he was great as well answered all my questions and got me set up with an appointment that fits my schedule. Thank you so much Sam and Mark ! I cant wait to have my system installed next week !

23 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Tyler was very professional and…

Tyler was very professional and explained everything about the security system to me and my husband in detail. I was very pleased with his professionalism and knowledge. He went through all the cameras and paperwork in detail and answered all questions. He also left yard signs and window stickers for us. I have to say I’m extremely pleased with his service.

20 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

What a great job Matthew Murphy did!!!

What a great job Matthew Murphy did!!!! He was prompt, courteous, patient, friendly and knowledgeable! I felt at ease with him in my home while he installed my new home security system! Thank you alliance security for sending an amazing technician to set up my system!!!!!!

14 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Thank Goodness for SHAWN!

The only employee who had a kind, considerate demeanor was Shawn, "the doctor".. I had the pleasure of speaking with him twice today. He was calm and always displayed a positive attitude which helped me to get a handle on my situation. He is an asset to your company!

I called around 5 to 6 times and no one else was able to help or seemed to care that my alarm went off approximately 9 hours! Each employee should have to sit in an enclosed room and have to listen to the alarm for at least an hour in order to help them understand what a customer may be experiencing. I was even told by my payment contact that it was net their problem. When asked to speak to the supervisor, she said that she was on the phone and leaving in 4 minutes. I tried to explain that I only wanted her to call and help me find the right person. I told her that I couldn't sleep with the alarm going off. No help was given. This lack of understanding and help is a very negative response for the customer. What has happen to the old adage, "the customer is always right"?

Thank goodness for Shawn!!! He saved the day.

13 de junho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointed

13 de junho de 2018
Opinião espontânea
logótipo da Alliance Security

Resposta da Alliance Security

Hi Louise, thank you for your feedback. After viewing your account, it looks like we were able to fix the recording issue that you were having with your cameras. However, we're sorry to hear that you're still having challenges! We've set a service appointment for a full system check, and we're confident that our technician will provide you with a 5 star experience! Thanks again, and we'll see you soon.

Classificada 5 em 5 estrelas

Great company! Great employees!

Not only is our alarm system amazing, but their customer service is second to none. Thanks, Bill Mulcahey, for taking care of my request so efficiently.

8 de junho de 2018
Opinião espontânea
logótipo da Alliance Security

Resposta da Alliance Security

Hi Tessa, and thank you so much! We hope you're feeling safe and connected to your home!

Classificada 5 em 5 estrelas

I just want to say that my experience…

I just want to say that my experience with Robert was great he explored some issues and he found so miscommunications and he assured me that the issues would be dealt with and I decided to stay

7 de junho de 2018
Opinião espontânea
logótipo da Alliance Security

Resposta da Alliance Security

Hi RM, thank you for the kind words that you shared about Robert. We're glad he gave you a great experience!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais