We called in without making an appointment and were made very welcome by Alan. We explained what we were interested in and how much our budget was. Alan showed us different options and invited us... Ver mais
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Leia as opiniões dos outros
I visited Allison homes and met with Leanne Hobbs a few weeks ago. Leanne was super helpful, very knowledgeable and explained everything with great care. She is a lovely lady and goes above and bey... Ver mais
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We approached Allison Homes about purchasing a bungalow in the future at Frampton. Roxy was very helpful and informative, she even encouraged us to walk around the area a talk to those that have alrea... Ver mais
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We cannot recommend Rob from the Customer Experience Team highly enough. His work is excellent and he goes the extra mile to ensure the work is done to the customer's satisfaction. Thank you Rob for... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.
Allison Homes
Escrito pela empresa
- A homebuilder you can trust
- We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.
BUILT FOR LIFE
Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.
Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys.
Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible.
As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.
Informações de contacto
Fleet House, Cygnet Road, Hampton, PE7 8FD, Peterborough, Reino Unido
- 01778 391550
- groupmarketing@allison-group.com
- allison-homes.co.uk
4,7
Excelente
652 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Melania at Cranbrook grange was and is…
Melania at Cranbrook grange was and is excellent from start to finish if we have any problems Melania is the person how is always happy to help
18 de agosto de 2025
Opinião espontânea
Resposta da Allison Homes
Hello,
Thank you for your lovely review! We’re delighted to hear Melania has been so helpful and supportive throughout your experience at Cranbrook Grange, always on hand whenever you need assistance.
We’ll be sure to pass on your kind words - she’ll be so pleased!
- Connor
Faultless
Faultless! knowledgeable, friendly, professional member of staff. Pre-called to check we were still attending which was great as a reminder for people who forget (which we didn't)
19 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hi Holly,
Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience and that our team’s friendly, professional, and thoughtful approach made a great impression.
We’ll be sure to share your kind words with them.
- Connor
I moved into my house a couple of…
I moved into my house a couple of months ago and Paula, the Customer Experience Manager, has been fantastic! She is super friendly and nothing ever feels like too much!
29 de agosto de 2025
Opinião espontânea
Resposta da Allison Homes
Hello William,
Thank you for your kind review! We’re so pleased to hear Paula has been such a great support since you moved in - her friendly and helpful approach really does make a difference.
We’ll be sure to pass on your lovely feedback - she’ll be delighted!
We’d love to know what more we could do to turn your experience into a 5-star one - your feedback is invaluable in helping us improve.
- Connor
Visit was really interesting
Visit was really interesting. A very spacious site, from what we saw the properties seemed to be built to a good spec. For what you get in a property they are well priced and affordable. A well thought out site. Site manager very pleasant and informative.
16 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello,
Thank you for your kind feedback! We’re delighted to hear you enjoyed your visit and were impressed with the quality, design, and value of our homes, as well as the thoughtful layout of the development.
It’s great to know our site manager made such a positive impression too. We’ll be sure to share your comments with the team.
- Connor
I would like to take the opportunity to say my thanks to Allison Homes (specially Paula and Joshua)
I would like to take the opportunity to say a big THANK YOU to Allison Homes to make the journey to move in our first home so smooth. From the very beginning of the journey, Josh made the sales process very easy and comfortable for both of us and answered every question with utmost importance, however trivial and stupid they be. We got some great upgrades as well which we really liked. After our move in, Paula was our go to person. And I want to mention that she has been really very kind and prompt to respond to all our concerns and solve them very quickly. Although, worth mentioning, we did not had any trouble after we moved in (albeit few very small issues which were readily resolved) and now we have settled in quite nicely, thanks to the entire team of Allison Homes, specially to Josh, Paula, Gage and Danny. I would definitely recommend Allison Homes to all my friends and family looking out for a home move.
13 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Anindya,
Thank you for your fantastic review! We’re delighted to hear your home-buying journey was such a smooth and enjoyable experience, and that Josh and Paula made the process feel easy, reassuring, and well-supported from start to finish.
It’s great to know you’re happy with your new home and the service you received - we’ll be sure to pass on your kind words to Josh, Paula, Gage, Danny, and the wider team. They’ll be thrilled to know they made such a positive difference.
- Connor
Sophie and Annabelle was amazing…
Sophie and Annabelle was amazing through the whole process of us buying our home, they kept us updated all times and always helped us when needed!
30 de setembro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Louise,
Thank you for your lovely review! We’re so pleased to hear Sophie and Annabelle made your home-buying journey so smooth and kept you well informed every step of the way.
We’ll be sure to pass on your kind words - they’ll be delighted!
- Connor
A brilliant experience
I’ve had a brilliant experience with Allison Homes. Angie, Grant, and the whole team, have been exceptionally kind and helpful, and nothing is ever too much trouble. From the very beginning I was kept well updated and informed, and Angie has always been on hand and happy to support with answering my questions. Since moving in Grant, and the site team, have regularly checked in making sure I’m happy with everything. I can’t fault the customer service and I know I’ll be very happy in my new home!
10 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello!
Thank you for your wonderful review! We’re so pleased to hear how positive your experience has been with Angie, Grant, and the team - from your very first visit to settling into your new home.
It’s fantastic to know you felt well-informed, supported, and cared for every step of the way. We’ll be sure to pass on your kind words to everyone involved - they’ll be thrilled!
- Connor
Smooth sailing throughout
Smooth sailing throughout, kept me up to date with everything, the aftercare lady Paula was a superstar and dealt with any issues I had upon moving in very quickly!
Highly recommend, thank you
6 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Casey,
Thank you for your fantastic review! We’re delighted to hear your experience was smooth from start to finish and that Paula’s quick, helpful support made all the difference after you moved in.
We’ll be sure to share your lovely feedback with her - she’ll be so pleased!
- Connor
Amazing experience buying a home with…
Amazing experience buying a home with Allison homes at Frampton Gate. Paula who liased with me whilst settling in was great, even calling me in the evening after work hours to check everything and ask if I had any concerns. The essential maintenance kit handed over is a nice added extra and very unexpected.
7 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Sarah,
Thank you for your lovely review! We’re so pleased to hear your experience buying at Frampton Gate was such a positive one, and that Paula’s care and dedication helped make settling in so smooth.
It’s great to know you appreciated the maintenance kit too - a small touch to help you feel right at home. We’ll be sure to pass on your kind words to Paula.
Wishing you every happiness in your new home!
- Connor
Beaufort Gardens - amazing team!
I didn’t think that buying a house could ever be so easy. From the day I first viewed the house shown to me by Angie to the day of completion it has been so smooth. The site team Grant, Steve and Declan have been absolutely wonderful. They truly couldn’t do enough for you. Angie is so thorough with the home visits, paperwork and making sure I am aware of next steps within buying a property. Steve and Declan did my home demo which was very informative and made sure I was comfortable with everything before moving into my new home!
Grant has been so helpful in fixing snags and making sure they have been done pretty much immediately! I didn’t really have any major snags however the ones I have had have been rectified within a speedy timeframe! He’s gone above and beyond with general helpfulness in the first few weeks of me moving in with any issues I’ve had too! Thank you.
I absolutely love my house and it wouldn’t have been such a lovely experience hadn’t it been for the wonderful team here at Beaufort Gardens! Thank you x
6 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Emily,
Thank you for your fantastic review! We’re thrilled to hear your home-buying journey at Beaufort Gardens was such a smooth and enjoyable experience from start to finish.
It’s wonderful to know Angie, Grant, Steve, and Declan all played a part in making the process easy and reassuring - from the initial visit to moving in and settling down. We’ll be sure to share your kind words with the whole team, they’ll be delighted to know how much their support meant to you.
- Connor
First visit
During my first visit to the development, I received great customer service and was afforded all the information I needed and additional follow on help and advice was offered. I am greatly appreciative of the high levels of service and helpfulness that I was given by Rachel.
2 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello,
Thank you for your kind review! We’re delighted to hear Rachel made such a positive impression during your first visit, providing all the information, advice, and support you needed.
We’ll be sure to pass on your lovely feedback - she’ll be so pleased to hear it.
- Connor
Annabelle has been fantastic to deal…
Annabelle has been fantastic to deal with throughout our process in finding the perfect home. She has been so kind, thoughtful and most importantly she has listened to everything we have requested. We have been fortunate enough to find that home and have every faith in Annabelle to guide us through this exciting time. I would highly recommend Annabelle to anyone thinking of buying a new home. Sophie has been amazing too and so friendly.
4 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Daniel,
Thank you for your wonderful review! We’re so pleased to hear Annabelle has been such a great support in helping you find your perfect home - it’s fantastic to know her kindness, care, and attention to detail made the experience so positive.
We’re also delighted that Sophie’s friendly approach added to your journey. We’ll be sure to share your kind words with them both.
- Connor
Good follow up Jackie,pawula,Andy…
Good follow up Jackie,pawula,Andy (especially)
3 de julho de 2025
Opinião espontânea
Resposta da Allison Homes
Dear Mr Mathews, I'm really pleased to hear you had a great experience at Tudor Reach! Thanks for leaving your review and I'll make sure to pass on your comment to the team.
Julia
Outstanding 👏🏽👏🏽👏🏽
William Wallace, Tracey & Liz (from the sales team) and Matt (site manager) have all been amazing from start to finish of the whole buying and moving in process. They made it as stress free and as seamless as possible explaining everything to me and going above and beyond. Matt was on call to lend a helping hand in the first few days after moving in which was really appreciated and William has always been at the end of the phone for any questions or concerns even following my completion. Amazing team, they deserve credit for their hard work!
3 de julho de 2025
Opinião espontânea
Resposta da Allison Homes
Dear Dannii,
Thank you for such a lovely review. We’re so pleased to hear Will, Tracy, Liz and Matt made the whole process easier for you and were on hand to help when you needed it. We’ll make sure they see your feedback - they’ll be chuffed to bits.
Wishing you lots of continued happiness in your new home!
The Allison Homes Team
Grant and Angie are so helpful and…
Grant and Angie are so helpful and knowledgeable about the site. Nothing seemed too much trouble and they answered all our questions. We found them both polite and friendly.
2 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Dear Sara,
What a lovely review – thank you! We’re so pleased Grant and Angie could make everything feel easy and answer all your questions. They’ll be delighted to know their hard work hasn’t gone unnoticed. Nothing’s ever too much trouble for those two!
Julia
Thank you Chris Payne
This review is for Chris Payne who has been brilliant round our house.
Chris has done some painting , tiling and redone the sealant after some water damage due to a leak in the bathroom.
Not only has he done a great job but he is also well mannered and just got on with the job no questioned asked, thank you Chris.
1 de outubro de 2025
Opinião espontânea
Resposta da Allison Homes
Dear Luke,
What a brilliant review – thank you! We’re so pleased Chris was able to get everything sorted quickly and to such a high standard. He takes real pride in his work, so your kind words will mean a lot to him. We’ll be sure to pass them on.
Julia
A warm welcome
A warm welcome from the staff. Very informative. Looked after my needs. Helped to sort out problems I had encountered while trying to purchase a property.
25 de setembro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Kevin,
Thank you for your kind feedback! We’re so pleased to hear the team made you feel welcome, provided clear information, and supported you through the challenges of your purchase.
- Connor
Excellent Customer Service
Gina and Caroline have been excellent right from day one and have bent over backwards to assist us. Thank you Caroline and Gina for your outstanding customer service.
25 de setembro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Sam,
Thank you for your lovely review! We’re delighted to hear how well Gina and Caroline have supported you from the very start and that their outstanding customer service has made such a difference.
We’ll be sure to share your kind words with them both - they’ll be thrilled!
- Connor
Amazing customer service from Tareena…
Amazing customer service from Tareena at Allison homes. Nothing is too much trouble goes above and beyond to help. Also Kevin one of the operatives is such a nice guy and his work is to such a high standard.
11 de setembro de 2025
Opinião espontânea
Resposta da Allison Homes
Hello Janice,
Thank you for your fantastic review! We’re so pleased to hear how much you’ve appreciated Tareena’s outstanding customer service and Kevin’s high-quality work.
It’s wonderful to know their support and professionalism have made such a positive difference - we’ll be sure to pass on your kind words to them both.
- Connor
Proceed with caution
The buying experience was great, they couldn’t have been more helpful. That is until problems occur. I have been trying to get my carpets and turf rectified since December. The garden is boggy and uneven and despite making fixes to others around me, they have refused to help.
The carpet was worn and delaminated after 6 months, it was also poorly fitted, with frayed edges and short runs. Instead of dealing with the issue they referred me to the floor fitter and carpet manufacturer- all blame each other and there is no resolution from Allison Homes .
Be very careful what you negotiate into any deal. I knew the carpets would be more entry level, but they are incredibly poor in quality and fit and it makes you wonder what else they have done cheaply. Despite sending out an independent assessor I have heard nothing back.
31 de janeiro de 2025
Opinião espontânea
Resposta da Allison Homes
Dear Gemma,
Thank you for taking the time to share your feedback. We’re very sorry to hear of your disappointment and understand how frustrating this must feel after what began as a positive buying experience.
We want to reassure you that we take your concerns seriously. Our Customer Experience team has investigated the issues raised with your flooring by working with both the installer and the manufacturer. While no manufacturing defects were identified, we do recognise that some minor refitting is required, which we have offered to arrange for you. We remain keen to complete this for you and are awaiting your confirmation to proceed.
With regards to your garden, we have carried out further checks and can confirm that the ground conditions are consistent with natural settlement. Even so, we are committed to supporting you wherever possible and will continue to stay in touch to review any concerns you may have.
Your satisfaction matters to us, and our Customer Experience team will remain in direct contact with you until these matters are fully resolved.
- Julia
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