I used vouchers to buy from your company but the remaining amount from vouchers these company u never consolidate them to provide me or sent me anything... There's items that looked big upon arriva... Ver mais
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Leia as opiniões dos outros
when ever am looking for any equipment BAFANA always get in touch .the guy communicates i orderd my tomato slicer cutter after i did my payment the following day before 2pm i received some places you... Ver mais
Hi to whom it may concern I appreciate the help when I called in for information as I ordered my machine online and was happy to collect my order when ready I was told 7-14 working days which I w... Ver mais
Alpaco found the Glass Dome we were searching for, for our Wedding Day. Bafana was very helpful, when there was a delay with the shipment, he kept me up to date via email and telephonically, and reass... Ver mais
Informações sobre a empresa
- Loja de equipamento para restaurantes
- também em
- Equipamento para padaria
- Fornecedor de equipamento para fabrico de gelados
- Fornecedor de produtos de limpeza
Escrito pela empresa
At Alpaco Catering & Equipment, we don’t just supply products—we drive progress. Founded in 2009, our mission has always been bold: to reshape international trade with a strong focus on Southern African markets, including Zambia, Zimbabwe, Botswana, Namibia, Uganda, and Ethiopia. We are not content with simply keeping up; we aim to stay ahead. Through strategic integrations and cutting-edge solutions, we enhance our existing customer relationships while forging new ones, always pushing the boundaries of what’s possible in the catering and equipment industry. Our team is more than just knowledgeable—we are specialists, trained to understand every detail of our extensive product range. This allows us to anticipate your needs, provide expert guidance, and deliver beyond expectations.
Informações de contacto
57 Maple Road, 1619, Kempton Park, África do Sul
- 0118184597
- info@alpaco.co.za
- alpacocatering.co.za
Pede aos clientes que escrevam opiniões
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Não respondeu a opiniões negativas
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Waited very long for my order
Waited very long for my order. I would rather pay a bit more and receive my order within a week
Friendly and professional
Friendly and professional. Only reason for not giving a 5 star rating is that the order took a long time to fulfill.
If you do have stock of the product it…
If you do have stock of the product it should not take 5 to 7 working days to leave your store.. It should be delivered sooner..
Thankyou
I was updated every step of the process…
I was updated every step of the process and they were transparent.
At least I received the parcel but the size is incorrect.
At least I received the parcel but the size is not as indicated online. The chap who is assisting me has asked me 3 times for the size I am after and 3x, I have told him.
Items I ordered online was not…
Items I ordered online was not available in store. I also had to wait more than a month for credit after I have to make about 8 follow-ups with finance. Will not order again from Alpaco
Great service and great product
I did not receive my order on time and…
I did not receive my order on time and there was no communication l. When I made a follow up the lady was very rude to me.
The best Salesperson Sune Moller
Sune Moller is the best salesperson to deal with she is fast and is very helpful. I will recommend Alpaco to anyone.
Sune, keep up the good work.
Find another supplier
Three of the four boxes comprising of my order were destroyed by The Courier Guy, the box that wasn’t was so poorly packaged that the content was damaged anyway and unacceptable, I didnt even see two of the four boxes because the courier guy had open and cleaned the food products I ordered, which was totally unacceptable, I havnt even bothered with following up because the two weeks prior to the annual vacation date, nothing had been done!! Saving that headache for the new year!
I personally would recommend using another supplier who has local to your area supply, as The Courier Guy don’t give a c}@p about the content and you won’t have the result you’d expect from Alpaco 👎🏻👎🏻👎🏻
Good
They were friendly and helpful. The order took longer than what was promised, and I had to follow up. But I did receive an email once the order arrived
horrible communication
horrible communication, rude, uninterested staff, lame excuses, long delivery wait. Completely unsatisfactory experience. Would not recommend this company at all
They were very helpful
They were very helpful, quick to respond to my emails and communicated about the delivery.
I have not yet received some of my…
I have not yet received some of my goods ordered.
I have been in contact with you but you have not yet responded.
The outstanding orders are:
ORDER #ALP1578
ORDER #ALP1579
ORDER #ALP1580
Had to wait months to get my order…
Had to wait months to get my order which showed in stock when purchased
Their deliveries comes on time
Their deliveries comes on time, not being on hold for long.
Waited 2 months for used equipment
ordered again with them some items
ordered again with them some items, which were on special...it took them 4 weeks to get those items and then they found out that my shop is in capetown...
apparently i was not in their data-base ?????
the person who is running my account was on vacation and the second in charge had no clue...not a good experience this time...
thanxx god the admin manager sorted it out at the end....will give them another try
More Than THREE weeks and yet NO order…
More Than THREE weeks and yet NO order received!
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