Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was looking for a great suitcase. I had bought Antler and returned it. This had a whopping discount and is so good-looking, though wish it had side handles. I have had Brics luggage b... Ver mais

Classificada 5 em 5 estrelas

Finally someone who has sent me batteries AA. So nice to reach us up here in the old Highlands.

Classificada 5 em 5 estrelas

Very prompt service although 2 items were missing. No problem once I contacted the company, they were immediately sent out without a fuss. I would certainly recommend this company.

A empresa respondeu

Classificada 1 em 5 estrelas

False advertising! Item listed as a complete tool but all that arrives is a handle (no bits) which is absolutely useless to anyone unless you just want to imagine the screws out of anywhere by turni... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de e-commerce
  2. também em
  3. Loja de computadores e acessórios
  4. Loja de dispositivos electrónicos

Escrito pela empresa

We offer the best prices and the best service possible. Any orders above £49 made before 1 PM are eligible for next-day delivery. We give a 12-month warranty for all the products we sell. We have been in the E-commerce business for the last 10 years.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

86 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(86)

6 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Cancelled my order

Cancelled my order, with no explanation, order had been confirmed and payment made. Said item was still in stock on line, despite trying to contact them. Mobile permanently switched off and no on line response either. Avoid .

3 de março de 2025
logótipo da Amar

Resposta da Amar

Hi Elizabeth,

We're truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide. If your order was cancelled without explanation, that’s absolutely not acceptable and we sincerely apologize.

There may have been an unforeseen issue with stock availability or a technical error, but we recognize that this doesn’t excuse the lack of communication. We're also sorry for the difficulty you had trying to reach us—this is something we are actively working to improve.

Please contact us at admin@amar.co.uk, and we’ll do our best to resolve this promptly for you. We value your feedback and would appreciate the opportunity to make things right.

Kind regards,
Amar.co.uk

Classificada 1 em 5 estrelas

I received only one item instead of two…

I received only one item instead of two as indicated in the attached document

3 de março de 2025
logótipo da Amar

Resposta da Amar

We sincerely apologize for the inconvenience caused by receiving only one item instead of two. We understand how frustrating this must have been, and we truly appreciate your patience.

Please rest assured that we have processed a refund for the missing item, and the amount should reflect in your account shortly. If there’s anything else we can do to make this right, please don’t hesitate to reach out.

Once again, we apologize for the oversight, and we appreciate your support. We hope to serve you again soon.

Classificada 3 em 5 estrelas

Item not arrived

Item not arrived

31 de janeiro de 2025
logótipo da Amar

Resposta da Amar

Dear Denise,

Thank you for taking the time to leave a review and share your experience. We’re sorry to hear that you haven’t received your item yet.

Upon checking your order, we can confirm that it was dispatched on the same day it was placed. According to our tracking information, the item has been marked as delivered. However, we understand that sometimes there can be delays or mix-ups with deliveries.

Could you please double-check with anyone else at your address or your neighbors to ensure it hasn’t been received by someone else? If the item is still missing, we recommend reaching out to our support team at admin@amar.co.uk for further assistance. We’ll be happy to investigate this further and help in any way we can.

Thank you for your patience and understanding. We’re here to ensure this is resolved as quickly as possible.

Best regards,
Amar.co.uk

Classificada 1 em 5 estrelas

Unprofessional and Poor Communication Avoid This Company!

I purchased a lip pencil, only to receive an unexpected refund email with no explanation. Despite multiple attempts to contact customer service, my emails bounced back as 'unknown,' and their phone number is disconnected. It’s extremely unprofessional that they never bothered to explain why my order was refunded, and there’s no way to speak to anyone. After this strange and frustrating experience, I won’t be ordering from them again. I would advise others to be cautious when dealing with this company.

28 de janeiro de 2025
Opinião espontânea
logótipo da Amar

Resposta da Amar

We sincerely apologize for the inconvenience and frustration caused by this situation. We understand how important it is to receive clear communication regarding your order, and we regret that this was not the case.

We have not received any emails from you regarding this matter, which is concerning. Please reach out to us directly at admin@amar.co.uk, and we will prioritize resolving this issue for you as soon as possible. If possible, kindly provide your order number so we can investigate further.

We appreciate your patience and look forward to assisting you.

Classificada 3 em 5 estrelas

Missing items, difficulties in contact but received refund in the end.

Order Delivery time as per expected, order had correct product, packaged well but missing item, experienced difficulties contacting customer service due to incorrect contact details stated on website. I did get a response in the end albeit slightly slow and they have confirmed to arrange refund, the whole process took a week to resolve.

4 de dezembro de 2024
Classificada 5 em 5 estrelas

Best deal reliable seller!

I found an excellent deal on JLab JBuds wireless headsets at Amar. The communication with the seller was fantastic. Honestly, I don't understand the negative reviews. I highly recommend them!

3 de dezembro de 2024
Classificada 1 em 5 estrelas

I didn’t receive my package

I didn’t receive my package. Sent an email to say I didn’t receive my package. Still haven’t received it. It’s going on 3 weeks now and still waiting….

12 de novembro de 2024
logótipo da Amar

Resposta da Amar

Hello Faith,

You order was posted out the next day we recieved your order and as soon as we found out that the courier service did not deliver it, we refunded you the full amaount.

Regards,
Amar.co.uk

Classificada 1 em 5 estrelas

Wrong item sent and no response to queries

Received incorrect food processor and was charged for delivery when it should have been free.

Seemingly no way to get in touch with the company as the mobile number given as a contact is always switched off and the email address bounces straight back as unrecognised.

You shouldn't have to send a negative review to get a reply; Trustpilot is not supposed to be a means of communication with a supplier and your website needs to be updated with real contact details so that queries can be responded to promptly.

So we'll see if this review generates a response but, in the meantime, I WOULD AVOID THIS COMPANY AT ALL COSTS!
________________________________________________
Response to Amar:
As I said in my review, the reason you haven't received any phone calls is because the number on your website was permanently switched off when I tried repeatedly to call it over a period of 3-4 days.

I've emailed the details over to the address you quoted but, again, this is different to the one on your website and, as I also mentioned, your website/literature needs to be updated with current contact details as you shouldn't be relying on a review site as your only means of communication with customers. That's a very strange way of operating and, I would imagine, will cause you to get many more negative reviews.

20 de novembro de 2024
logótipo da Amar

Resposta da Amar

Hello James,

It must have been a pick and pack error. can you email us on admin@amar.co.uk . we havent recieved any calls till now. please email us on admin@amar.co.uk with what product you recieved.

Regards,
Amar.co.uk

Classificada 1 em 5 estrelas

Didn’t include item in order and never responded to messages

Only 2 out of 3 items were included in the package. They never responded to my messages and I have still been charged for the full amount.

20 de novembro de 2024
logótipo da Amar

Resposta da Amar

Hello Olovia,

Sorry that this happened. We have finished our investigation and a partial refund was offered on 28th Novemeber.

Regards,
Amar.co.uk

Classificada 1 em 5 estrelas

Timely delivery, damaged, no contact

Effort was seemingly made to package the item in a way that it would be protected. However, the item still arrived damaged. Suggest the item is but in a rigid cardboard box so it doesn’t get crushed in transit, whilst keeping the item bubble-wrapped. I have attempted to contact the company via email and telephone but have been unable to receive a response or get through.

12 de novembro de 2024

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