Ambala Opiniões 

Ordered the baby girl gift boxes. Sent email as only point of contact requested no Cham Cham and Pera. All the boxes came with this in it.
Very poor customer service.

we went to preston ambala sweet shop
imtaz bhai served us i can say really good service frendly and all sweet available here

Very positive experience from ordering on the website to collection

Although my order never arrived at my collection at Ambala Norbury, the guys at Norbury were very considerate and made my experience better. I did get complimentary ladoos as an apology. Over all customer care was very good.

Great service, very friendly staff, sasa behind the counter was so sweet and let us taste a mishti. My cousin only wanted to buy a couple to try after our meal and ended up buying a few more as these were recommended by the sasa.

The one in Preston with cake box is rubbish as all there sweets were dry ! Ambala it self is very very nice ! But the one in Preston is rubbish

When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas. The food was very tasty. My only concern that there is no certainty on the online order.

Very good service and great staff.Hamza very knowledgeable about food and allergies)!
service. 11- from10!Thank you!

As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion.

This has always been a favourite sweet and what Ambala was famous for, and even our children loved them.

However it seems things have changed. Initially I thought maybe just a bad batch, but having bought these a few times now it’s quite clear the recipe has changed. It now looks different in colour and texture. More importantly it tastes completely different, dry and tasteless. Sad to say that we will no longer be buying these anymore.

Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonderful at Ambala. I was right, our crew were fighting for a piece, and they certainly lived up to your reputation of scrumptious Asian foo. Thank you

Hafsa was super helpful. Would highly recommend

Sadly Ambala isn’t what it used to be. The recipes, texture and flavour have changed.

we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new products that Amabala has introduced and then asked us to doenload the app to collect rewards.helped to sign up .he was patient while we made our decisolion of what to buy.we bought more then we intended because of his intro to new things we bought the new things aswell. really well chosen peraon with true customer service.Thankyou he needsnto be conmended for his customer service ..overall Hounsloe branch is serving freshly made mithai n savouries ..definatley a must try ...with lovely presentation boxes avaialble too for your specail occassion.

Honestly, if i could give 0 stars i would! One of the WORST dhokla i vave ever eaten. Heavy like a brick, wrong and strange colour. Ambala come on... you call yourself profesdional caterers??

I’ve long trusted this brand for delicious sweets and savouries—your samosas used to be perfect, full of flavour and beautifully crispy. But my recent visit to your Swindon branch left me extremely disappointed, and honestly wondering if these were actually your genuine products at all. Big letdown.

Timely delivery of Laddo for wedding. Great service!

Delivery on time, but some of the sweets were squashed although the packaging was intact. Suspect that the damage was done during packaging rather then during delivery.

Everything went well as expected from ordering to delivery

Good service and delivery in time.

The matai was ready to collect after ordering very easily on line. We received 10% discount on our first order, for us a huge box of 20 pieces for free! The matai was so fresh and such a wonderful variety of 4, 10 and 20. Thoroughly recommend Ambala, Uxbridge. We will definately be buying from them again.