As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Ver mais
When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Ver mais
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Ver mais
Informações sobre a empresa
Escrito pela empresa
Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.
Informações de contacto
Reino Unido
- ambala.co.uk
3,9
Bom
586 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 48% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gone down hill since sale of Ambala…
We have always ordered our Indian sweets from Ambala. The sweets were lovely and always extremely well packed to avoid damage and the delicate sweets becoming squashed during transit. However, since the sale of Ambala (I think to Cakebox), ordering has been poor. I made a large order of sweets previously and was charged but received no order confirmation or sweets and had to claim my money back. Today a relative received sweets as a gift and the packaging is poor and the sweets arrived squashed together. Also the outer box has directions on it, but these always seem to be ignored by DPD whose staff appear not be able to read and follow instructions!
3 de julho de 2026
Opinião espontânea
Resposta da Ambala
Thank you for your feedback Rita.
We are very sorry to hear about your experience. Your comments are taken seriously and have been shared with our team for review and improvement.
Please be assured that the team will be looking into this further.
Thank you for taking the time to bring this to our attention.
Kind regards,
Ambala Customer Support Team
New baby celebration box
The new baby box is a beautiful way to send out mathai to loved ones. It makes it that much more special. Thank you.
24 de junho de 2026
First time ordered
First time ordered, had a bit hiccup about confirmation but later on everything went very smoothly.( Ambala sweets are the only one for me if I’m having a craving of Asian sweet) thank you😊
1 de julho de 2026
Arrived as promised well packed and…
Arrived as promised well packed and delicious! Thank you
29 de junho de 2026
2nd time ive purchased again good price…
2nd time ive purchased again good price quick delivery
22 de junho de 2026
FRESH SWEETS I AM REALY ENJOYING IT
22 de junho de 2026
Well u delivered on time and got one…
Well u delivered on time and got one delivery I got a email confirmation for the second one there was no email both delivered on same day to different addresses
So I ended up emailing you to see if u have delivered but no reply!
29 de junho de 2026
mouldy ladoos
18 de junho de 2026
Resposta da Ambala
Dear Amardeep,
Thank you for bringing this to our attention.
Please send clear images of the ladoos, along with your order number, to hello@cakebox.com. Once we receive the details, we will escalate the matter for investigation.
Kind regards,
Ambala Customer Support.
The order was easy to make and came in…
The order was easy to make and came in the exact date we requested. The sweets were very tasty.
18 de junho de 2026
Good quality tasting Ambala brand…
Good quality tasting Ambala brand mithai. Delivery in superior packaging and left in chosen safe place as per chosen Instructions.
18 de junho de 2026
The most incredibly substandard Service…
The most incredibly substandard Service that you can imagine. So yesterday I spent no less than seven hours speaking to different people at the Head office, trying to explain that the 100 boxes of sweets that I had delivered for a wedding were the wrong delivery. This was stressful as the wedding is this Saturday. However, having spoken to Seven different people at Head office for. Ambala and having not received a single call back from a manager, I realised that this Business is actually a shame. Do you know they have no official complaints facility? Do you know they actually do not have an openly publicised email address to which you can write and complain? Needless to say nobody called me back. I wasted the whole afternoon. The website is misleading, and when you place an order for something, regrettably, the delivered item is not as per the description. Naturally, I shall be reporting this company to trading standards as in fact under the consumers rights act, a company should only advertise a product for sale that is then purchased, that must then fit the description of the product advertised. In this case, unfortunately.Ambala is reckless, misleading, and in denial. I would not utilise this Service ever again.
24 de junho de 2026
Resposta da Ambala
Hi John,
We are very sorry to hear about your experience and the inconvenience caused, especially with such an important event approaching.
We appreciate you sharing your feedback with us. We will escalate this to the relevant team/store for review and improvement.
We apologise for the frustration caused and thank you for taking the time to bring this matter to our attention.
Kind regards,
Customer Support Team
Quick delivery and when they stated day…
Quick delivery and when they stated day and time .
24 de junho de 2026
Amazing sweets!
Amazing sweets!
Taste just like they did when I used to buy them from Ambala in the 80’s & therefore took me straight back to childhood.
Thank you for bring consistently tasty!
16 de junho de 2026
Success at the second attempt
After failure to deliver the first time, return was good
15 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.